Posts tagged with cross-cultural communication book

New Article! Cultural Clues & Communication Guidelines for JORDAN

Posted on February 12, 2021 by Leave a comment

The Latest! Cultural Clues, Do’s and Taboos for Jordan

A Series of Cultural Tips for Countries from A to Z  

Cultural Clues & Communication Guidelines for Jordan

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

This article on cultural differences in Jordan and cultural travel tips for Jordan is a brief snapshot of conversation guidelines for Jordan tips for communicating in Jordan, and business strategies for Jordan to help with understanding the culture in Jordan. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for Jordan and tips for intercultural communication!

Cultural Tips for Jordan – including some valuable business travel tips for Jordan

In the modern business culture, Jordanians are accustomed to using the typical western styles of introducing oneself. So, you can always use your normal introduction style and it will be accepted.

Being on time for appointments is one thing that Jordanians admire in westerners. So, it is helpful for you to do so. However, it is typical of Jordanians to be around a half hour late.

During the month of Ramadan, business hours are shortened and work ends about two or three in the afternoon.

Jordanians normally mix personal conversation with business. A little personal conversation will help with the relationship building.

A loud voice may be considered domineering so don’t speak overly loud.

Jordanians can be emotional in their conversation so you can show some emotion, just don’t raise your voice when you do.

It is quite normal to talk about money, wages, how and how much you pay for things as well as how old you are. It is considered impolite to discuss your relationship with your spouse.

Compliment giving is like entertainment, a source of pride, and done with good sportsmanship. Giving compliments is an important part of relationship building.

Avoid derogatory humor, even with friends. Personal put-downs, criticism and sarcasm are not well accepted.

Avoid making comments on current political events. The perspectives of the east and the west can be very divisive.

Honor is very important in the Jordanian culture. Questioning the honor of someone is a sure way to destroy the relationship.

Lots of titles are used. Social standing is based on the level of education, age, military rank, tribal position and political office.

Negotiating a deal is one of the things Jordanians love most. It is like a sport and they thoroughly enjoy it.

It’s important to have fun at negotiating! One of their favorite mottos is, “Everything is always negotiable”.

Your first meeting should start with full introductions and exchange of business cards.

All meetings will include greetings. This is an important part of relationship building and the foundation of business.

Business moves at different speeds. It can be quite slow or very fast depending on the situation.

Excessive stalling is a polite way of saying that there is no interest in continuing the business discussion.

Jordanians stand closer than most westerners are used to. Stand about half the distance apart as you typically would in western cultures.

Patting or holding the arm or shoulder can be a sign of affection, acceptance, or an offer of assistance.

Holding hands indicates emotional attachment and is appropriate in same sex relationships like a ‘father and son’ or brothers.

5 Key Conversation or Cultural Gesture Tips

Sincere personal compliments

Praising the Jordanian hospitality

Social conversation on topics of mutual interest and vision

History, language, culture, art, music

Sports, especially soccer which they call “football”

5 Key Conversation or Cultural Gesture Taboos

Current events and politics

Religious preferences

Eastern versus western philosophies

Anything that negatively affects personal honor and pride

Criticism of any type

Bon Voyage!

Join us in the future for Do’s and Taboos for MALAYSIA!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customizedtraining programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Team building, and Time Management Training.

Gayle Cotton’s Website: www.gaylecotton.com

Gayle Cotton’s Blog: www.gaylecotton.com/blog

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle Cotton’s Video: Speaker Preview for Gayle Cotton

Gayle Cotton’s Newsroom: Media Interviews

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

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Learn to Say Happy New Year in Languages from Around the World!

Posted on December 30, 2020 by Leave a comment

AfganiSaale Nao Mubbarak
AfrikaansGelukkige nuwe jaar
AlbanianGezuar Vitin e Ri
ArmenianSnorhavor Nor Tari
ArabicKul ‘am wa antum bikhair
AssyrianSheta Brikhta
AzeriYeni Iliniz Mubarek!
BalochiNoki saal mubarrak bibi
BengaliShuvo Nabo Barsho
Breton [Celtic Brythonic language]Bloavezh Mat
Bulgarian×åñòèòà Íîâà Ãîäèíà(pronounced “Chestita Nova Godina”)
CambodianSoursdey Chhnam Tmei
CatalanFELIÇ ANY NOU
ChakmaNuo bazzor bekkunore
ChineseXin Nian Kuai Le
Corsican LanguagePace e Salute
CroatianSretna Nova godina!
Cymraeg (Welsh)Blwyddyn Newydd Dda
CzechŠťastný Nový rok (or Stastny Novy rok)
DenishGodt Nytår
DhivehiUfaaveri Aa Aharakah Edhen
DutchGELUKKIG NIEUWJAAR!
EskimoKiortame pivdluaritlo
EsperantoFelican Novan Jaron
EstoniansHead uut aastat!
Ethiopian:MELKAM ADDIS AMET YIHUNELIWO!
Ethiopian/Eritrean TigrignaRUHUS HADUSH AMET
FinnishOnnellista Uutta Vuotta
FrenchBonne Annee
GaelicBliadhna mhath ur
Galician [NorthWestern Spain]Bo Nadal e Feliz Aninovo
GermanProsit Neujahr
GeorgianGILOTSAVT AKHAL TSELS!
GreekKenourios Chronos
GujaratiNutan Varshbhinandan
HawaiianHauoli Makahiki Hou
HebrewL’Shannah Tovah
HindiNaye Varsha Ki Shubhkamanyen
Hong kong(Cantonese) Sun Leen Fai Lok
HungarianBoldog Új Évet Kivánok
IndonesianSelamat Tahun Baru
IranianSal -e- no mobarak
IraqiSanah Jadidah
IrishBliain nua fe mhaise dhuit
Italian:Felice anno nuovo

For more ways to say Happy New Year visit the

Circles Of Excellence Blog Jan. 4th!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customizedtraining programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Team building, and Time Management Training.

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle Cotton’s Website: www.gaylecotton.com

Gayle Cotton’s Blog: www.gaylecotton.com/blog

Gayle Cotton’s Video: Speaker Preview for Gayle Cotton

Gayle Cotton’s Newsroom: Media Interviews

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

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Say Happy Holidays in Languages from Around the World!

Posted on December 10, 2020 by Leave a comment

Happy Holidays in Korean – Sung Tan Chuk Ha

Happy Holidays in Polish – Wesolych Swiat Bozego Narodzenia

Happy Holidays in Irish – Nollaig Shona Dhuit

Happy Holidays in Farsi – Cristmas-e-shoma mobarak bashad

Happy Holidays in Thai – Sawadee Pee Mai

Happy Holidays in Greek – Kala Christouyenna!

Happy Holidays in Urdu – Naya Saal Mubarak Ho

Happy Holidays in Vietnamese – Chung Mung Giang Sinh

Happy Holidays in Yugoslavian – Cestitamo Bozic

Happy Holidays in Indonesian – Ruumsaid juulup|hi

Happy Holidays in Norwegian – God Jul

Happy Holidays in Tagalog – Maligayamg Pasko. Masaganang Bagong Taon

Happy Holidays in Latvian – Prieci’gus Ziemsve’tkus un Laimi’gu Jauno Gadu!

Happy Holidays in Slovak – Sretan Bozic or Vesele vianoce

Happy Holidays in Samoan – La Maunia Le Kilisimasi Ma Le Tausaga Fou

Happy Holiday in Finnish – Hyvaa joulua

Happy Holidays in Hindi – Shub Naya Baras

Happy Holidays in Lithuanian – Linksmu Kaledu

Happy Holidays in Hebrew – Mo’adim Lesimkha. Chena tova

Happy Holidays in Hungarian – Kellemes Karacsonyi unnepeket

For more says to Say Happy Holidays visit the

Circles Of Excellence Blog Dec. 18!

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customizedtraining programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Team building, and Time Management Training.

Gayle Cotton’s Website: www.gaylecotton.com

Gayle Cotton’s Website: www.gaylecotton.com

Gayle Cotton’s Blog: www.gaylecotton.com/blog

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle Cotton’s Video: Speaker Preview for Gayle Cotton

Gayle Cotton’s Newsroom: Media Interviews

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

“Shoutout Interview” Gayle Cotton talks about taking risk with Voyage Dallas Magazine!

Posted on November 2, 2020 by Leave a comment

This was a fun interview because I was able to share my thoughts about taking risk and what makes it worthwhile, as well discuss my favorite places to visit in the Dallas area! I was also given the opportunity to give a shoutout to my dear friend, Krystyna Stepien, who has helped me manage international training, leadership coaching, and conference speaking events throughout my career while I lived Geneva, Switzerland as well as here in Dallas.

You can read the interview here https://shoutoutdfw.com/meet-gayle-cotton-president/

Cheers!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized training programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Teambuilding, and Time Management Training.

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle’s Newsroom: Media Interviews

Gayle’s DVD: Speaker preview for Gayle Cotton

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

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New Article! Cultural Clues & Communication Guidelines for JAPAN

Posted on October 22, 2020 by Leave a comment

The Latest! Cultural Clues, Do’s and Taboos for Japan

A Series of Cultural Tips for Countries from A to Z  

Cultural Clues & Communication Guidelines for Japan

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

This article on cultural differences in Japan and cultural travel tips for Japan is a brief snapshot of conversation guidelines for Japan tips for communicating in Japan, and business strategies for Japan to help with understanding the culture in Japan. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for Japan and tips for intercultural communication!

Cultural Tips for Japan – including some valuable business travel tips for Japan

Punctuality is necessary when doing business in Japan because the Japanese believe it is rude to be late.

Business cards (“meishi”) are an important part of doing business in Japan and key for establishing credentials. It’s preferable to have one side of your card printed in English and the reverse in Japanese.

It is traditional to present your card with the Japanese side facing up, held with both hands between the thumbs and the forefingers. However, don’t be surprised if your Japanese counterpart greets you with a westernized business card exchange!

When receiving a business card, carefully examine it and make an interesting remark about the person’s title or occupation. Then place it on a nearby table during a meeting or in your card case if not meeting at that time. Stuffing it into a pocket is considered disrespectful. Writing on a business card is also inappropriate.

Card exchanges may be accompanied by a slight bow, which is usually lower based on the age and hierarchy of the person receiving the card.

The bow is an important part of Japanese business protocol. Bows are used for expressing appreciation, making apologies and requests, as well as for greetings and farewells. Bows convey both respect and humility.

The depth of the bow depends on the recipient’s rank and status. When bowing to an individual who is of higher status than you, bow a little lower than that person to display deference. Do the same if you are uncertain of the status of the person that you are facing. With a person of your equivalent status, bow at the same height.

The Japanese will usually shake hands with Westerners as a way of making them feel comfortable. In turn, it’s helpful for Westerners to bow slightly to demonstrate that they are also taking the initiative to learn some Japanese customs.

The simple gesture of learning some of the important Japanese customs can do a lot to help a businessperson in establishing rapport with a potential Japanese client.

Maintaining “correct” relationships between people and keeping harmony within groups and teams is considered to be very important.

Gift-giving is an important part of Japanese business protocol. It is a good policy to bring an assortment of gifts for your trip. This way, if you are unexpectedly presented with a gift, you will be able to reciprocate.

Be especially respectful to your older Japanese counterparts–age equals rank in the Japanese business culture. When you start speaking, it is polite to direct your first remarks to the most senior member, and then to appropriate individuals.

You may be asked some personal questions regarding your salary, education, and family life. If you don’t want to answer, remain polite and gracefully side-step the question.

Be careful when asking the Japanese certain questions. If the response is “maybe”, “possibly”, or “I’ll consider it”, the answer is very possibly “no”. The Japanese prefer to avoid saying “no” directly.

Meanings may be read into even the slightest gestures. Consequently, avoid displaying unusual facial expressions and motioning in ways that are remotely dramatic or expansive.

The American “O.K.” sign (thumb and forefinger shaped into an “O”) actually means “money” in Japan.

Instead of pointing, which is considered rude, use your whole open hand to point.

Blowing one’s nose in public is regarded as impolite. When necessary, use a disposable tissue and then throw it out immediately. The Japanese find the idea of keeping a used handkerchief or tissue in a pocket disgusting.

Laughter may indicate embarrassment or distress, rather than amusement. Smiling can also be used for self-control, particularly in masking displeasure.

It is considered polite to periodically say “I’m sorry.” For example, the Japanese will apologize for not being punctual enough, having a cold, taking you to a disappointing restaurant etc. Visitors are encouraged to incorporate similar apologies into their conversation.

“Saving face” is a very important concept to understand. When a person loses his or her composure or otherwise causes embarrassment, even unintentionally (“losing face”), it can be disastrous for business relationships.

5 Key Conversation or Cultural Gesture Tips

Inquiring about a person’s family is a good conversation starter

Praising and commenting on the Japanese hospitality

Japanese history and artistic achievements

Positive comments about the Japanese economy

Sports, such as golf and ski jumping

5 Key Conversation or Cultural Gesture Taboos

World War II

Jokes, unless they are very easy to understand, self-deprecating, and made in a social setting

Criticizing in any form that could cause “loss of face”

Ridicule of Japanese social / business rituals and protocol

Negative comments about the local sports teams

Bon Voyage!

Join us in the future for Do’s and Taboos for JORDAN!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customizedtraining programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Team building, and Time Management Training.

Gayle Cotton’s Website: www.gaylecotton.com

Gayle Cotton’s Blog: www.gaylecotton.com/blog

Gayle Cotton’s Video: Speaker Preview for Gayle Cotton

Gayle Cotton’s Newsroom: Media Interviews

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,