Posts tagged with communication guidelines

New Article! Cultural Clues & Communication Guidelines for ITALY

Posted on September 17, 2020 by Leave a comment

The Latest! Cultural Clues, Do’s and Taboos for Italy

A Series of Cultural Tips for Countries from A to Z  

Cultural Clues & Communication Guidelines for Italy

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

This article on cultural differences in Italy and cultural travel tips for Italy is a brief snapshot of conversation guidelines for Italy tips for communicating in Italy, and business strategies for Italy to help with understanding the culture in Italy. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for Italy and tips for intercultural communication!

Cultural Tips for Italy – including some valuable business travel tips for Italy

There is tremendous respect for power, authority, and age in the Italian culture.

You will usually be introduced to older people and women first. When introducing yourself, it’s best to follow this protocol.

In the business culture, punctuality is not as much of a priority as in some places. However, it’s best to arrive on time and be prepared to wait.

In many cities there is a long lunch break from 1:30 p.m. to 3:30 p.m. Business may be discussed during lunch.

Be aware of summer vacations in August, as most companies are closed.

Frequent, warm and enthusiastic handshakes are common for both business and social occasions. Italians will also greet people they know well with an embrace.

It’s not unusual to see Italians touching an arm or hand in their enthusiastic conversation style.

Italians can be very demonstrative and like to gesture with their arms and hands while talking.

Italians have an enthusiastic communication style using variations of tonality and gestures!

Conversation interruptions are common, and there are rare moments of silence in groups.

Italians have many physical gestures that have very specific meanings. Because of this, avoid hand gestures where fingers are pointed, or singled out in a descriptive way so you don’t offend anyone.

In the Italian culture, people are traditionally expected to behave with a sense of decorum and formality. This concept is known as ‘bella figura’ (beautiful figure).

Although women form a relatively high percentage of the total workforce, the number of women in senior management positions is less than in some countries. However, progress is constantly being made in this area.

Women tend to be in higher positions in family owned companies where stature within the family is the key criteria.

Senior female managers in Italy and from abroad will always be treated with equal respect and courtesy.

In business, avoid chewing gum, leaning on things, or slouching. Good posture and direct eye contact is important

It’s advisable to wait to be seated at meetings, meals, or gatherings. Take these opportunities to cultivate feelings of respect and trust with your Italian counterparts.

Any presentation materials should be aesthetically pleasing. It’s essential that things look good as appearance is very important.

Hierarchy in business and “cordata” (chain of command) cannot be underestimated. A belief in status and hierarchy permeates all aspects of Italian society.

Decision making is rather slow and protracted, so be patient since rushing the process will only be an affront to the Italian business protocol.

Honor and personal pride are critical. Never insult an Italian, their family, their town, their friends, or their church (which is predominantly Roman Catholic).

5 Key Conversation or Cultural Gesture Tips

Italian architecture and landscape

Anything related to Italian art, opera and films

Sports, especially soccer

The warm Italian hospitality

Current events, as long as they are not derogatory to Italy

5 Key Conversation or Cultural Gesture Taboos

Religion, the Vatican and its policies

Politics, taxes, the Mafia and World War II

Criticizing the Italian culture, even if your Italian counterparts are doing so

Overly personal questions about job and family when you have just met

Negative comments about the local soccer team!

Bon Voyage!

Join us in the future for Do’s and Taboos for JAPAN!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customizedtraining programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Team building, and Time Management Training.

Gayle Cotton’s Website: www.gaylecotton.com

Gayle Cotton’s Blog: www.gaylecotton.com/blog

Gayle Cotton’s Video: Speaker Preview for Gayle Cotton

Gayle Cotton’s Newsroom: Media Interviews

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

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New Article! Cultural Clues & Communication Guidelines for ISRAEL

Posted on August 20, 2020 by Leave a comment

The Latest! Cultural Clues, Do’s and Taboos for Israel

A Series of Cultural Tips for Countries from A to Z  

Cultural Clues & Communication Guidelines for Israel

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

This article on cultural differences in Israel and cultural travel tips for Israel is a brief snapshot of conversation guidelines for Israel tips for communicating in Israel, and business strategies for Israel to help with understanding the culture in Israel. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for Israel and tips for intercultural communication!

Cultural Tips for Israel – including some valuable business travel tips for Israel

Most Israelis speak at a much closer distance than North Americans may be accustomed to so do not move away.

Be aware that the Jewish Holy Day, the Sabbath, begins at sunset on Friday and ends at sunset on Saturday.

Observant Orthodox Jewish men, whose appearance is usually distinguished by their skullcaps (yarmulkes) or hats and black clothing, do not shake hands with women.

Women do business in the Israeli business world however, women business travelers should avoid initiating physical contact.

There is a tendency among Israelis to downplay their professional titles, so it’s wise to do the same.

It’s likely that you will quickly be invited to move to a first-name basis in business.

The standard greeting is “Shalom” or a cordial “Hello”, followed by a handshake.

There is also more physical contact, and conversations often involve gestures and touching.

If an Israeli holds your hand, take it graciously as a gesture of friendship.

For Israelis, constant gesturing is acceptable, however pointing is considered rude.

Refrain from any gesture that requires you to extend the thumb, as this is considered offensive (i.e. “thumbs up” or “thumbs down” signs, the hitchhiker’s signal, etc.).

Business cards are considered important and should be printed in English. As an added touch, some visitors have the reverse side printed in Hebrew.

Given the diverse nature of the population, business practices may reflect North American, European, Russian, or other cultural influences.

Expect business to be straightforward and emphasize the “bottom line.”

In general, the pace of business is slower in Israel than in many places. You will have to exercise patience and tolerance.

Subjective feelings tend to form perceptions of the truth as they see it.

Faith in the tenets of Judaism, including the conviction that the state must succeed, can also be a profound influence in their thinking.

Feelings and faith are supplemented by empirical evidence and other substantial facts.

Israelis can be confrontational in business and, at times, are intensely emotional negotiators.

Israelis may delight in spirited disagreements and can be opinionated about their position. However, you don’t have to feel compelled to openly agree with what they say.

In the Israeli business culture, it usually takes a longer time to arrive at a final decision.

5 Key Conversation or Cultural Gesture Tips

Family, however don’t mix it with business

Travel is always a good topic

Politics (if you know what you are talking about)

Sports – especially soccer, basketball, and swimming

Food and drinks

5 Key Conversation or Cultural Gesture Taboos

It’s best not to discuss US aid in Israel

Religion in general

Israel and Palestine

Sex and roles of the sexes

Any controversial social issue in Israel

Bon Voyage!

Join us in the future for Do’s and Taboos for ITALY!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customizedtraining programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Team building, and Time Management Training.

Gayle Cotton’s Website: www.gaylecotton.com

Gayle Cotton’s Blog: www.gaylecotton.com/blog

Gayle Cotton’s Video: Speaker preview for Gayle Cotton

Gayle Cotton’s Newsroom: Media Interviews

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

New Article! Cultural Clues & Communication Guidelines for IRELAND

Posted on July 17, 2020 by Leave a comment

The Latest! Cultural Clues, Do’s and Taboos for Ireland

A Series of Cultural Tips for Countries from A to Z  

Cultural Clues & Communication Guidelines for Ireland

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

This article on cultural differences in Ireland and cultural travel tips for Ireland is a brief snapshot of conversation guidelines for Ireland tips for communicating in Ireland, and business strategies for Ireland to help with understanding the culture in Ireland. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for Ireland and tips for intercultural communication!

Cultural Tips for Ireland – including some valuable business travel tips for Ireland

The Irish often have more of a relaxed attitude toward time. As a business traveler, however, you should always strive to be punctual for your appointments.

When meeting the Irish, the proper greeting is to shake hands and extend a warm greeting as you maintain eye contact. Handshakes should also be exchanged upon departure.

The Irish tend to value their personal space and will expect the same of you. If you speak in an animated manner, tone down your hand gestures.

Stand straight and sit with your feet situated flat on the floor. If men or women cross their legs, it shouldn’t be ankle over knee. It is preferable to cross ankle over ankle.

In a conversation between the Irish and visitors to the country, all participants are expected to maintain a low, moderate, tone of voice.

 Among friends, family, and perhaps closer acquaintances, it’s permissible for the volume and display of emotions to become more pronounced.

The Irish are resolute about their independence from English rule. Consequently, in conversation, refrain from putting Irish culture in the same category as English culture.

Generalizations between cultures can jeopardize the business relationship you have worked to establish.

Keep your hands out of your pockets, particularly when speaking.

Avoid using the North American expression, “Have a nice day”. It will come across as sounding questionable.

Pointing is accomplished by using the head or chin, rather than the fingers. Touching one’s nose is a sign of confidentiality.

Use the index finger to indicate the number one, and the thumb for number five.

The peace sign or “V” made by extending the index and middle finger with the palm facing out, is an obscene gesture in Ireland and should be avoided.

In larger organizations, the boss is distinguished from others as the key decision-maker and authority figure. Subordinates usually do as they are told and may not readily express opinions or ideas unless asked.

The Irish tend to value a conservative demeanor, yet have an admiration for eccentrics, rebels, and artists.

Fewer women are a part of the higher ranks in Irish business culture, although they are slowly making progress.

If you place a high priority on having a tightly focused meeting, you will have to make some allowances. In general, the Irish don’t place much emphasis on closely following an agenda.

The Irish are far more animated speakers than the English. They can sometimes be described as prone to the legendary pastime of “blarney” or embellishing the truth.

The Irish tend to be very “down-to-earth”, so ensure that any information you give is sensible and realistic.

The Irish tend to be polite, attentive listeners and will restrain themselves from interrupting, so do the same.

Don’t put pressure on the decision-making process. Efforts of any kind to obtain direct information or force a faster decision will only damage your relationship.

5 Key Conversation or Cultural Gesture Tips

Irish writers such as Swift, Yeats, Joyce, Shaw, O’Casey, and Beckett have made great literary contributions. Knowledge and appreciation of Irish literature will ingratiate you with your Irish companions.

Your travels in Ireland

The Gaelic culture

Sports, especially Irish sports and football (Soccer)

Food, drink and fun!

5 Key Conversation or Cultural Gesture Taboos

Avoid discussing Irish politics

Religion and religious differences in Ireland

Comparing the lives of the native Irish with Irish-Americans

Sex and roles of the sexes

Any controversial social issue in Ireland

Bon Voyage!

Join us in the future for Do’s and Taboos for ISRAEL!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customizedtraining programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Team building, and Time Management Training.

Gayle Cotton’s Website: www.gaylecotton.com

Gayle Cotton’s Blog: www.gaylecotton.com/blog

Gayle Cotton’s Video: Speaker preview for Gayle Cotton

Gayle Cotton’s Newsroom: Media Interviews

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

New Article! Cultural Clues & Communication Guidelines for IRAN

Posted on June 18, 2020 by Leave a comment

Iran

The Latest! Cultural Clues, Do’s and Taboos for Iran

A Series of Cultural Tips for Countries from A to Z  

Cultural Clues & Communication Guidelines for Iran

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

This article on cultural differences in Iran and cultural travel tips for Iran is a brief snapshot of conversation guidelines for Iran tips for communicating in Iran, and business strategies for Iran to help with understanding the culture in Iran. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for Iran and tips for intercultural communication!

Cultural Tips for Iran – including some valuable business travel tips for Iran

Although Iran is considered a part of the Middle East, it is important that you do not confuse Iranians with Arabs. Both have different languages, cultures, and histories.

The official language of Iran is Persian – known as ‘Farsi’ to Iranians. Although it borrows many words from Arabic, it is a unique language.

Iranians are predominantly Shia Muslims. However, some Azeris, Kurds, Afghans, Beluchis and other ethnic minorities in Iran are Sunni.

Shia Islam’s differences with the Sunni variety are limited and sometimes over emphasized.

People should always be mindful of their behavior in public. Clothes should be conservative and non-revealing.

Avoid talking loudly. Do not hold hands with the opposite sex in public, unless these are children or older members of the family.

When meeting someone, always shake hands. As a male, you should wait to see if a woman extends her hand. If she doesn’t then simply nod your head and smile.

When meeting someone for the first time, stick to formalities. Once a relationship has been established, your Iranian counterpart will quickly start to address you with your first name.

As a male in business, you will be expected to dress smartly and conservatively. A suit is standard, although wearing a tie is not necessary.

Women should wear conservative clothing that covers arms, legs, and hair.

When in public, women must cover their hair with a scarf. However, the last few years has seen incredible changes in what the authorities are willing to tolerate.

Women can now be seen wearing make-up, jeans, and scarves that barely cover the hair. Nonetheless, as a foreigner it is best to err on the side of caution.

Business hours are Saturday to Thursday 9 a.m. to 5 p.m. Lunch is usually an hour at around 1 p.m. No business is done on Fridays. 

Although many Iranians in business will have a good understanding of English, it is best to arrange for your own interpreter to accompany you.

At the beginning of any meeting, engage in small talk and ask about people’s health, family and work. Wait for your counterpart to initiate the transition in conversation to business matters.

Your success is defined by your ability to build effective personal relationships, combined with a clearly outlined and well-presented proposal.

Building a relationship with your Iranian counterparts is crucial. The first meeting should be focused solely on getting to know each other. Once a relationship has been established, you can move on to business matters.

Iranians are astute businesspeople. They enjoy haggling and getting concessions, so prepare for longer negotiations.

Decision making can be slow. It is most likely that you will meet and negotiate with less senior people first.

Once you are seen as trustworthy and your proposal financially viable, you will move on to meet more senior members.

When negotiating, Iranians will start at extremes in order to gage your response. Prior to negotiations, know your target figure and work slowly towards it through meaningful concessions.

5 Key Conversation or Cultural Gesture Tips

Iran, it’s language, culture and history

Discussing family in a general, non-intrusive way

Food, especially the variety of local cuisine

Sports, especially Football (Soccer) is always a good topic

Professionals will enjoy talking about their education and employment

5 Key Conversation or Cultural Gesture Taboos

Questions about Islam, unless they are very simple, inquisitive questions

Contentious issues that may lead to heated discussion like the Revolution of 1979, Iranian-US relations, and Israeli foreign and domestic policy

Sex and roles of the sexes

Personal questions, unless a very close relationship has been established. Also don’t divulge too much personal information about yourself

Any negative comments about Iran regarding the leadership, infrastructure or people

Bon Voyage!

Join us in the future for Do’s and Taboos for IRELAND!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customizedtraining programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Team building, and Time Management Training.

Gayle Cotton’s Website: www.gaylecotton.com

Gayle Cotton’s Blog: www.gaylecotton.com/blog

Gayle Cotton’s Video: Speaker preview for Gayle Cotton

Gayle Cotton’s Newsroom: Media Interviews

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

New Article! Cultural Clues & Communication Guidelines for INDONESIA

Posted on May 28, 2020 by Leave a comment

Indonesia

The Latest! Cultural Clues, Do’s and Taboos for Indonesia

A Series of Cultural Tips for Countries from A to Z  

Cultural Clues & Communication Guidelines for Indonesia

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

This article on cultural differences in Indonesia and cultural travel tips for Indonesia is a brief snapshot of conversation guidelines for Indonesia tips for communicating in Indonesia, and business strategies for Indonesia to help with understanding the culture in Indonesia. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for Indonesia and tips for intercultural communication!

Cultural Tips for Indonesia – including some valuable business travel tips for Indonesia

Generally, greetings among all Indonesians are conducted with stateliness and formality, in a slow, deliberate manner. A hurried introduction will be perceived as disrespectful.

Especially among Indonesian Chinese, handshakes are the standard greeting. Most Indonesian handshakes have a gentle grasp and last for 10-12 seconds.

For subsequent meetings, it may also be appropriate to bow rather than initiate further handshakes. Bow your head, lower your eyes, and smile while saying the Indonesian greeting “Selamat”, which means “peace.”

The traditional Hindu greeting involves a slight bow with the palms of the hands together, as if praying. Older, traditional Hindus often use this greeting, called the “Namaste”. It is also an acceptable alternative to a handshake when a Western businesswoman greets a Hindu man.

With the exception of handshakes, there is no public contact between the sexes in Indonesia. Hugging and kissing, even between husbands and wives, are forbidden in public. Moreover, if a woman touches a Muslim man, he must ritually cleanse himself before praying again.

Conversely, physical contact between people of the same sex is perfectly acceptable. You’ll likely observe men holding hands with men or even walking with their arms around each other. These displays are viewed strictly as gestures of friendship.

Be aware that many Indonesians believe that the head is the “seat of the soul.” Consequently, never touch someone’s head, not even to good-naturedly pat the hair of a child.

Among both Muslims and Hindus, the left hand is considered unclean so, whenever possible, should not be used in public. The right hand should be used exclusively to eat, accept gifts, hold cash, and touch people. These guidelines apply even if you are left-handed. However, you may use your left hand when there is absolutely no other realistic alternative.

Since the foot is also considered unclean, do not use this part of the body to point at, move or touch things. Also, refrain from resting your feet on desks or table. Do not show the soles of your feet or shoes. You can cross your legs at the knee, but not with one ankle over your knee.

Point with an open hand rather than with your index finger, which is considered rude. Chewing gum in public is discouraged.

There is a belief in Indonesia that the office is the only place to discuss business. Therefore, refrain from discussing business in a social situation, unless your Indonesian companions bring up the subject. Meals are often enjoyed with very little conversation.

To successfully hold a conversation, it’s essential for Indonesians to know if they are speaking with a person who is their superior, inferior or equal. Generally, they will feel uncomfortable until they learn your status, so there is a tendency to ask very personal questions.

Be careful when asking an Indonesian Chinese a question. For example, English speakers would give a negative answer to the question “Isn’t the document available?” by responding “no.” The Chinese interpretation is opposite. The answer would be “yes,” meaning “Yes, the document is not available.”

Although many government officials will speak some English, they may prefer to hold meetings in Bahasa Indonesia. Fortunately, English-speaking translators are usually easily accessible. Presentation material and company literature should be also translated into Bahasa Indonesia.

When you receive another person’s card, make a show of carefully examining it for a few moments and then remarking upon it before putting it in your card case or on a nearby table. Accepting a business card and then immediately stuffing it into your back pocket will be perceived as disrespectful.

Indonesians tend to be very friendly and you should reciprocate this immediate friendliness. They are more likely to buy from people who they genuinely like.

Taking the time to develop solid, long-term personal relationships is of vital importance. In Indonesian business culture, relationships are based on respect and trust.

Meetings tend to be formal. The Indonesian participants will enter the room based on their hierarchical position and then take a seat. You will be expected to remain standing until this ritual concludes.

The majority of Indonesian businesspeople are Chinese, and they are likely to be prompt for meetings and appointments.

Other businesspeople and many government officials are ethnic Malays, and they may place less of an emphasis on efficiency, punctuality and deadlines.

5 Key Conversation or Cultural Gesture Tips

Talk about Indonesian traditions, culture, and architecture

Families and friends is always a welcome topic

Food, especially discussing the variety of local cuisine

Sports in general is always a good topic

The success and future plans of your organization

5 Key Conversation or Cultural Gesture Taboos

Commenting on Indonesian customs that you find unusual

Human rights, politics, the Military influence, bureaucracy, corruption

Sex and roles of the sexes

Over emphasizing your personal successes

It’s best to avoid religion and your personal religious preferences

Bon Voyage!

Join us in the future for Do’s and Taboos for IRAN!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customizedtraining programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Team building, and Time Management Training.

Gayle Cotton’s Website: www.gaylecotton.com

Gayle Cotton’s Blog: www.gaylecotton.com/blog

Gayle Cotton’s Video: Speaker preview for Gayle Cotton

Gayle Cotton’s Newsroom: Media Interviews

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

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New Article! Cultural Clues & Communication Guidelines for INDIA

Posted on April 16, 2020 by Leave a comment

The Latest! Cultural Clues, Do’s and Taboos for India

A Series of Cultural Tips for Countries from A to Z  

Cultural Clues & Communication Guidelines for India

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

This article on cultural differences in India and cultural travel tips for India is a brief snapshot of conversation guidelines for India tips for communicating in India, and business strategies for India to help with understanding the culture in India. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for India and tips for intercultural communication!

Cultural Tips for India – including some valuable business travel tips for India

Rapport and discussing friends and family is an important part of establishing a business relationship in India.

Conversation is considered an “art form” and people put a lot of time and effort into a discussion. However, it shouldn’t be overdone. 

Indians tend to be enthusiastic about discussing politics and religion. They enjoy opinionated conversations and don’t necessarily want to hear only bland pleasantries from a foreign guest. Just make sure you are well-informed.

Indians of all ethnic groups disapprove of public displays of affection between people of the opposite sex. Refrain from greeting people with hugs or kisses. This includes most non westernized Hindus, Muslims, Sikhs, and Christians.

The traditional Indian greeting is the “namaste.” To perform the “namaste”, hold the palms of your hands together (as if praying) below the chin, nod or bow slightly, and say “namaste” (nah-mas-tay). This greeting is useful for foreigners in any circumstance in which a handshake might not be appropriate.

To beckon someone, you hold your hand out, palm downward, and make a scooping motion with the fingers. Beckoning someone with the palm up and wagging one finger, as in the United States, will often be perceived as an insult.

Pointing with you finger is considered rude. Indians prefer to point with their chin.

Feet are considered unclean, so never point your feet at another person. You will be expected to apologize whenever your shoes or feet touch another person.

Indians appreciate punctuality even though they may not always practice it themselves. Keep your schedule flexible enough for last-minute rescheduling of meetings.

Although there are still more men in senior positions, women are readily accepted in the business environment.

Take care to behave in a professional manner with male subordinates as signs of friendship or affection could be misconstrued.

The hierarchical nature of Indian society dictates that the boss is recognized as the highest individual in authority.

When establishing business contacts, aim for those in the highest position of authority since decisions are made only at this level.

Middle managers usually do not make final decisions however they do have influence. A middle manager on your side can forward a proposal. Often, they are more accessible to meet with.

In Indian business culture, perceptions of the truth tend to be guided by feelings, and a strong faith in religious ideologies is also common.

Although this is changing, the caste system remains one of the most important influences in Indian society. Technically there is equality under the law, however inequality still exists between the castes and is an accepted reality of Indian life.

Since the word “no” has negative implications in India, evasive answers are considered more polite. For example, if you must decline an invitation, it’s more acceptable to give a vague and noncommittal answer such as “I’ll try” or “We’ll see” rather than “No, I can’t.”

Business in India is highly personal. It is also conducted at a more leisurely pace than in the United States.

Hospitality is an intrinsic part of doing business in India, and most business discussions will not begin until tea is served and there has been some preliminary “small talk.”

Expect Indian negotiators to be highly skilled and often looking for a ‘bargain’.

It’s best to mask any angry or upset feelings with a smile and work through challenges in a positive fashion.

5 Key Conversation or Cultural Gesture Tips

Indian traditions, culture, architecture as well as that of other countries

Families, friends and other interesting people

Food is very important, and they enjoy discussing their traditional fare

Cricket and other sports

Religion and general politics (if you know what you are talking about)

5 Key Conversation or Cultural Gesture Taboos

Personal matters or anything that might be considered overly intrusive

Poverty or foreign aid in India

Anything about India that you may have some unpleasant feelings towards

Feet are considered unclean, so never point your feet at someone

Pointing with your finger is considered rude

Bon Voyage!

Join us in the future for Do’s and Taboos for INDONESIA!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customizedtraining programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Team building, and Time Management Training.

Gayle Cotton’s Website: www.gaylecotton.com

Gayle Cotton’s Blog: www.gaylecotton.com/blog

Gayle Cotton’s Video: Speaker preview for Gayle Cotton

Gayle Cotton’s Newsroom: Media Interviews

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

New Article! Cultural Clues & Communication Guidelines for EGYPT

Posted on July 25, 2019 by Leave a comment

The Latest! Cultural Clues, Do’s and Taboos for Egypt 

A Series of Cultural Tips for Countries from A to Z  

Cultural Clues & Communication Guidelines for Egypt

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

This article on cultural differences in Egypt and cultural travel tips for Egypt is a brief snapshot of conversation guidelines for Egypt, tips for communicating in Egypt, and business strategies for Egypt to help with understanding the culture in Egypt. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for Egypt and tips for intercultural communication!

Cultural Tips for Egypt – including some valuable business travel tips for Egypt

In Egyptian business culture, punctuality is not as much of a priority as for westerners. However, it’s best to arrive on time even though your contact may be late for an appointment.

Appointments with traditional Arabic business people are rarely private occasions. Interruptions in the form of phone calls and visits from your counterpart’s friends and family are to be expected.

In accordance with tradition, an Egyptian will welcome you several times at your first meeting.

Business will not proceed until your counterpart knows and decides that he likes you. Consequently, the social side of the deal is just as important as the work-related side.

You also may find other business people present and several meetings occurring simultaneously. Westerners frequently find these distractions frustrating, but it’s important to remain calm and understanding.

Egyptian names are written in Arabic. Because short vowels are not written in Arabic, translating from Arabic to other alphabets is not an “exact science.” Egyptian names may be spelled several different ways in English.

Friday is the Muslim holy day, and many people also take Thursday off. The typical business week is Wednesday through Saturday.

A typical business schedule is 8:00 a.m. to 2:00 p.m. in the summer, and 9:00 a.m. to 1:00 p.m. and continuing 5:00 p.m. to 7:00 p.m. in the winter.

The Islamic calendar uses lunar months of 28 days, so an Islamic year of 12 months is only 354 days long. Consequently, holidays will be on different dates by the Western calendar every year. Any listed Muslim holiday dates are approximations since they depend upon actual lunar observations.

Any business paperwork should include two dates: the Gregorian (Western) date and the Hijrah (Arabic) date. Be aware that Coptics or Christian Egyptians have yet another different calendar, however this calendar is used only by Coptics.

Arabic men often walk hand in hand, but Westernized Egyptians rarely do this. If an Egyptian holds your hand, accept this gesture as a sign of friendship.

Egyptians tend to speak at a much closer distance than do many countries. Even if you are not accustomed to this close contact, don’t back up. If you keep your distance, the perception might be that you find your counterpart’s physical presence distasteful or that you are an unfeeling person.

Conversations often involves body language and touching but only between the same sexes.

While things continue to improve for women in Egypt, they constitute less of the Egyptian workforce. Most are employed in the professional and service sectors, however there are numerous female physicians.

In the professional sector, there are fewer female executives. If you encounter a woman decision-maker in business, she will probably be very Western-oriented in her behavior.

The left hand is considered unclean in the Arab world. Unless you are handling something considered unclean, always use the right hand. Also avoid gesturing with the left hand.

When sitting, keep both feet on the ground, since Arabs do not cross their legs when sitting. Exposing the bottom of your foot is considered offensive.

When you remove your shoes, as when entering a mosque, the soles of the shoes are always placed down to prevent them from pointing at anyone.

The “thumbs up” sign is thought to be offensive throughout the Arab world.

It should also be noted that many Egyptians are not practicing Muslims. Egyptian Muslims will adhere to Islamic values, however, compared to other Arabic cultures they are more open to Western ideas.

When an Egyptian says “yes”, he may simply mean “possibly.” Although you should feel encouraged by these positive responses, it would be wrong to assume that agreement has been reached.

5 Key Conversation or Cultural Gesture Tips

Egyptians may joke around and make fun of themselves. For example, Egyptian bureaucracy is a favorite target. Nevertheless, no matter how self-deprecating their humor gets, you should not try to make fun of Egypt or the Egyptians.

Egyptian achievements, both the ancient wonders and modern advances

The positive reputation of Egyptian leaders around the world

Egyptian cotton, gold and other elements of their economy

Sports, especially soccer (football), basketball, boxing (in which Egypt has won several medals), horse racing, tennis, and all water-related sports (especially sailing and swimming)

5 Key Conversation or Cultural Gesture Taboos

Avoid questions about the female members of your counterpart’s family

Don’t discuss Israeli or Palestinian affairs

Stay away from discussions about your private life or religion

Don’t compare Egypt to more westernized countries

Never talk about anyone in terms of inequality

Bon Voyage!

Join us in the future for Do’s and Taboos for ENGLAND!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized training programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Teambuilding, and Time Management Training.

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle Cotton’s Newsroom: Media Interviews

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle’s DVD: Speaker preview for Gayle Cotton

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

New Article! Cultural Clues & Communication Guidelines for DENMARK

Posted on June 27, 2019 by Leave a comment

The Latest! Cultural Clues, Do’s and Taboos for Denmark

 A Series of Cultural Tips for Countries from A to Z  

Cultural Clues & Communication Guidelines for Denmark

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

This article on cultural differences in Denmark and cultural travel tips for Denmark  is a brief snapshot of conversation guidelines for Denmark, tips for communicating in Denmark, and business strategies for Denmark to help with understanding the culture in Denmark. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for Denmark and tips for intercultural communication!

Cultural Tips for Denmark– including some valuable business travel tips for Denmark

The Danes tend to be unexpressive people in public and rather low-key in general. It’s best to subdue yourself a bit, especially if you tend to be animated and use expressive body language. The key to being accepted and respected in Denmark is to blend in rather than be conspicuous.

When talking to a Dane, stand about two arms lengths away to give him or her enough distance.

If you are sitting and being introduced to a new contact or associate, be sure to stand up before extending your hand. Offer a firm handshake as you make eye contact. Any effort that you make to include a Danish greeting into your introduction (“Goddag” meaning “Good Day”) will be appreciated.

Giving preferential treatment to anyone is discouraged. Denmark is such an equality entrenched society that you are expected to give the same preferential treatment to a janitor that you would to the organization president.

Punctuality is very important, so make the effort to be exactly on time for all business appointments. Danes expect punctuality for social engagements as well.

Many Europeans and South Americans write the day first, then the month, then the year. For example, October 21, 2005, is written 21.10.05. This is the custom in Denmark.

Although you may get the impression in your business dealings that Danes initially appear to be reserved or distant, in fact they can be a very warm people who enjoy lengthy conversations and being with friends. They are especially at ease at home and in other social settings.

It is considered rude to get too friendly with someone with whom you have only a casual acquaintance. This includes questions about the person’s private life or comments about religion, income and family.

Danish business introductions consist of a formal exchange. If you are sitting and being introduced to a new contact or associate, be sure to stand up before extending your hand. Offer a firm handshake as you make eye contact.

The Danes want each minute spent on the job to be productive and used effectively. It is important to arrive on time and give a well-prepared presentation. Meetings are well organized, move swiftly, and will start and end on time.

Many people are flattered by compliments, but this is not the case with Danes. Danes sometimes consider compliments to be inappropriate.

Traditional Danish culture is always a good topic to discuss. Showing an interest in anything Danish from Hans Christian Andersen to Legos is appreciated.

There is an emphasis on individual initiative and achievement, with one’s competency being more important than his or her station in life.

The dignity and worth of individuals is promoted along with the right to a private life and private opinions.

In comparison with other European countries, Denmark is one of the most progressive when it comes to equality between men and women.

Denmark ranks number one in Europe when it comes to the greatest percentage of women working outside the home, and many women hold top positions in Danish companies.

It would be a mistake to introduce a business plan that will have detrimental side effects for the environment. You will find that Danes are committed to preserving the environment.

The Danes freely express their feelings. You may find them blunt, but that is their way. Be receptive to their comments and respond in a positive tone.

Danes are very tolerant, so it is not advisable to criticize other people or systems.

The Danish sense of humor tends to be more reserved or dry than the American sense of humor.

Danes are typically people of their word. Once an agreement is signed, you can be certain that the project will move forward.

5 Key Conversation or Cultural Gesture Tips

Denmark! Danes are very proud and willing to share about their country

Anything related to art, music and culture

The progressive nature of business in Denmark, and the equality between men and women

Your home country and the region you are from

Non-controversial current events

5 Key Conversation or Cultural Gesture Taboos

Avoid mentioning family and personal affairs, unless the topic is brought up

Don’t initiate discussions about your private life or religion

Avoid talking about personal finances.

Avoid discussions about politics and socialism.

Don’t talk about anyone in terms of inequality.

Bon Voyage!

Join us in the future for Do’s and Taboos for EGYPT!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized training programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Teambuilding, and Time Management Training.

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle Cotton’s Newsroom: Media Interviews

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Great Article! Cultural Clues & Communication Guidelines for the CZECH REPUBLIC

Posted on May 30, 2019 by Leave a comment

The Latest! Cultural Clues, Do’s and Taboos for the CZECH REPUBLIC

A Series of Cultural Tips for Countries from A to Z  

Cultural Clues & Communication Guidelines for the Czech Republic

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

This article on cultural differences in the Czech Republic and cultural travel tips for the Czech Republic is a brief snapshot of conversation guidelines for the Czech Republic, tips for communicating in the Czech Republic, and business strategies for the Czech Republic to help with understanding the culture in the Czech Republic. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for the Czech Republic and tips for intercultural communication!

Cultural Tips for the Czech Republic – including some valuable business travel tips for the Czech Republic

When setting business appointments, which are mandatory in the Czech Republic, always make them well in advance.

Punctuality for meetings is important and it is taken extremely seriously. It is generally considered inappropriate to be more than five minutes late.

Czechs are rather private people until they get to know you. They are formal and reserved in business, so it’s best that you relate to business in the same way.

Once you develop a personal relationship Czechs may be more open, but they are never overly emotional in business.

Do not interrupt or raise the level of your voice during business discussions with Czech businesspeople.

Respect your Czech counterparts’ sense of personal space. Close personal contact and expressive touching between business acquaintances is frowned upon.

The Czechs value hospitality as a means through which to build both personal and business relationships.

Don’t refuse any invitations offered to you, because crucial business decisions are often made outside the business environment.

Expect to participate in some form of small talk and introductory conversation before jumping into business discussions with Czech businesspeople.

Don’t be surprised if your Czech counterparts ask you about your personal earnings. This is an acceptable inquiry, even though they don’t usually discuss their own wealth.

Czechs are basically non-confrontational and often take an indirect approach to business dealings.

If they lower their eyes and become silent, they are uncomfortable with something you have said.

It will likely take several meetings for your Czech business associates to become familiar with you and appear comfortable and friendly.

One of the most underlying and inherent features of the Czech culture is their polite and humble approach to life.

During business dealings a direct “no” will often be replaced by an expression such as “it is difficult” or “we will see” in order to avoid confrontation and maintain a certain level of politeness.

Business is conducted slowly. You need to be patient and not appear ruffled by their adherence to protocol.

Leadership and authority are vertical in structure and business is hierarchical. Decision-making power is held at the top of the company.

Czech managers will tend to maintain their status and separate themselves from subordinates.

As a result of the hierarchical system of Czech business, decision-making power is centralized and is rarely questioned or challenged by those of a lower rank.

Negotiations typically take longer in the Czech Republic because decisions are reached more slowly.

Avoid any high-pressure tactics. Czechs generally offer what they expect to get and do not often give many counteroffers.

5 Key Conversation or Cultural Gesture Tips

Good discussion topics include the weather, nature and historical beauty

Czechs will be interested in your home country, city and culture

Your work experience and humorous anecdotes are always appreciated

Czechs enjoy talking about hobbies and sports such as golf, tennis and soccer

Anything related to art, music, and culture is always enjoyed

5 Key Conversation or Cultural Gesture Taboos

Avoid extremely serious topics not related to work

Global problems, war, nuclear issues, or pollution are best to avoid

Don’t bring up the topic of money unless they ask you about it

Politics in general aren’t good topics of discussion

Don’t bring up the old communist regime because that is uncomfortable history

Bon Voyage!

Join us in the future for Do’s and Taboos for DENMARK!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized training programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Teambuilding, and Time Management Training.

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle Cotton’s Newsroom: Media Interviews

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle’s DVD: Speaker preview for Gayle Cotton

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

New Article! Cultural Clues & Communication Guidelines for COLOMBIA

Posted on April 25, 2019 by Leave a comment

The Latest! Cultural Clues, Do’s and Taboos for Colombia

A Series of Cultural Tips for Countries from A to Z  

Cultural Clues & Communication Guidelines for Colombia

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

This article on cultural differences in Colombia and cultural travel tips for Colombia is a brief snapshot of conversation guidelines for Colombia, tips for communicating in Colombia and business strategies for Colombia to help with understanding the culture in Colombia. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for Colombia and tips for intercultural communication!

Cultural Tips for Colombia – including some valuable business travel tips for Colombia

It’s an asset to make the effort to learn about the Colombian history and culture before your visit. Having a basic knowledge of these subjects will do a great deal in establishing rapport.

In general, Colombians are very proud of their culture and national accomplishments.

The standard greeting is the handshake upon introduction and departure.

It is considered polite to maintain close eye contact during conversations.

Inland Colombians are probably the most formal and traditional of Latin Americans. Only along the coast is a more relaxed attitude the norm.

The formality of inland Colombians extends to their mannerisms and they do not like to engage in expansive gestures and animation.

Residents of the coastal regions tend to be more expressive and less formal.

Among close friends, women may clasp forearms or kiss each other on one cheek.

Men embrace and slap each other’s back. This hug is known as the “abrazo.”

Ensure that you take safety precautions when in Colombia. While things have greatly improved, ask your counterparts what areas of the city are dangerous. Both the murder rate and frequency of kidnapping are still quite high.

It is considered callous and disrespectful to rush a greeting or the rapport building small talk that typically follows.

Before the meeting begins, there is always some preliminary small talk. This is necessary since it conveys to your peers that the personal rapport that you have established with them is a higher priority than just doing business.

Colombians typically ask numerous polite questions and go through other pleasantries. Expect inquiries as to your health, your trip, your family, and any friends or acquaintances you have in common.

Selecting representatives from your company is probably the most crucial decision you can make when beginning to do business in Colombia.

Colombians will want to get to know you and your company’s representatives personally to establish a warm rapport and comradeship before moving onto business discussions.

In most cases, you should wait for your Colombian associates to initiate the business discussion.

Colombians are not known for punctuality. They may arrive at a business meeting 15 or 20 minutes late since this is considered the norm.

When a meeting is over, stay a little bit longer and continue chatting with your colleagues. It’s considered an insult to leave immediately after a meeting because it suggests that you have better things to do.

Colombians make decisions on feelings as well as empirical evidence and other facts. This can be true even if you present them with an enticing deal and a “bottom line” that seems sure to be profitable.

Expect the negotiation and decision-making process to take considerably longer than it may in the U.S. or Northern Europe.

The importance of hierarchy should never be underestimated in Colombian business culture. Nevertheless, subordinates within the group, as well as underlying circumstances, also have some influence in the decision-making process.

5 Key Conversation or Cultural Gesture Tips

Positive aspects of Colombia, including their wonderful coffee and cuisine.

Colombian history, literature, art, and music.

The lush Colombian landscape, mountains and coastlines.

Your home country and the region you are from.

Family discussions are appropriate when initially building rapport.

5 Key Conversation or Cultural Gesture Taboos

Avoid mentioning anything about drug traffic or illegal cartels.

Don’t make negative remarks about bullfighting.

Avoid talking about differences between the Columbian culture and yours.

Avoid any discussion around terrorism, politics and religion.

Avoid making complaints of any kind.

Bon Voyage!

Join us in the future for Do’s and Taboos for CZECH REPUBLIC!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized training programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Teambuilding, and Time Management Training.

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle Cotton’s Newsroom: Media Interviews

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle’s DVD: Speaker preview for Gayle Cotton

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

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