Posts tagged with communicating in different cultures

Cultural Clues, Do’s & Taboos: Communication Guidelines for RUSSIA

Posted on January 11, 2015 by Leave a comment

The Latest! Cultural Clues, Do’s & Taboos – A Series of Cultural Tips for Countries from A to Z: RUSSIARussia2

The article ‘Cultural Clues, Do’s & Taboos for Russia is a brief snapshot of conversation guidelines for Russia, tips for communicating in Russia, and strategies for doing business with Russia to help with understanding the culture in Russia. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step!

Emmy Award Winner, Gayle Cotton, is the author of this article and of the bestselling book, SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence for Corporate Education, and a distinguished Professional Keynote Speaker. Contact Gayle to be a conference speaker for your events! She is a cross cultural expert that will entertain and inspire audiences of all sizes with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette. Gayle travels worldwide from business bases in Texas and Switzerland.

Addresses in Russia are written in the following order: (1) country (2) city (3) street address and (4) the last name of the individual.

Handshaking is common and is typically a firm grip with several quick pumps between two men. Between men and women, or two women, the handshake is usually softer. It’s appropriate for men to wait until a woman extends her hand before reaching for it. Between women, the older woman extends her hand first.

Russians are a very demonstrative people, and public physical contact is common. Hugs, backslapping, kisses on the cheeks, and other expressive gestures are common among friends and relatives when greeting.

When a Russian touches another person during a greeting or conversation, it is usually a sign of confidence and rapport.

Generally speaking, Russians are more comfortable with third-party introductions, so it’s best to wait a moment before introducing yourself to a new group. If, after a few minutes, no introduction is made you may then take the initiative.

Eye contact during the introduction is very important and should be maintained as long as the individual is addressing you.

Visitors should speak in a calm moderate tone of voice since speaking or laughing loudly in public is frowned upon.

Personal questions are best avoided, although you may be subject to these inquiries. Answer these questions as best as you are willing to since your Russian companions may press you for details.

There is tremendous affection for children in Russia. If you are a parent, showing photographs of your children can be an effective way of building rapport.

In conversation, it is helpful to discuss your aspirations and hopes for the future. Sometimes, Russians are far more interested in the personal side of your character than your business agenda.

Allow plenty of time for each appointment. Not only may appointments start late, they may last longer than originally planned.

The Russian business culture has a deeply entrenched hierarchy. Superiors have authority over their subordinates, and are ultimately responsible for the final decision.

It’s essential that you deal with the key decision-makers, rather than the go-betweens who are often sent to meet with new visitors. It’s wise to plan ahead and make the right contacts well in advance of your trip.

When decision-makers are present, meetings can be a time for all participants to exchange information and ideas.

Ensure that you have a contact outside of the negotiations who is an expert in Russian law, which is constantly subject to change in both interpretation and application.

The first meeting is usually more of a formality, a time for the Russians to assess the credibility of you and your company. The best strategy is to appear very firm and dignified, while maintaining an air of warmth and approachability.

It’s essential that your business team display a “united front” when negotiating with the Russians. A good way to start is by ensuring that all members of your team understand and agree on precisely what they want to achieve from the deal.

While strong empirical evidence and other factual data are important in any presentation, making a trustworthy impression is an important priority with Russians.

Extend compliments with caution, since they may cause Russians to feel a sense of misplaced obligation. Praising and rewarding anyone in public may be viewed with suspicion.

Your Russian counterparts may insist that they understand something while this may not actually be the case. They also sometimes have a tendency to say things they think you want to hear.

The Russian word “nyekulturny” is a popular term used to refer to anything considered uncultured, bad mannered, or otherwise socially unacceptable. The taboos below are a few examples of some behaviors regarded as “nyekulturny.”

5 Key Conversation or Gesture Tips

  • The rapid, progressive changes taking place in Russia
  • Culture, theatre, movies, music, and literature
  • Travel, history, and architecture
  • There is always an interest in current events as long as you remain open to various perspectives
  • The food and drink that is unmistakably a part of Russian entertainment

5 Key Conversation or Gesture Taboos

  • Wearing your coat inside office buildings or public places. Coatrooms are usually available and should be used.
  • Standing with your hands in your pockets
  • Sitting with the legs apart, or with one ankle resting upon the knee
  • Comparing Russia to other developing countries, or comparing Moscow and Saint Petersburg
  • Beckoning someone with the forefinger. Instead, turn your hand so that the palm faces down and make a scratching motion. Many common gestures used in the West, such as the “OK” sign, are considered rude in Russia.

Bon Voyage!

Join us in the future for SAUDI ARABIA!

To learn more about the Do’s & Taboos for Russia, doing business in Russia, and the communication and business styles of Asia/Pacific, Europe, Latin America, and the Middle East – order my bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book 

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Check out the ARTICLE ARCHIVE ‘Cultural Clues Do’s and Taboos’ for countries you may have missed!

Website: www.gaylecotton.com

MEDIA: Newsroom Media Interviews

Circles Of Excellence website: www.circlesofexcellence.com

Book website: SAY Anything to Anyone Anywhere!

Soon on: Gayle’s blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for RUSSIA

Soon on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SOUTH AFRICA

Article archives for what you’ve missed! Cultural Clues, Do’s and Taboos

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Cultural Clues, Do’s and Taboos: Communication Guidelines for PORTUGAL

Posted on November 22, 2014 by Leave a comment

The Latest! Cultural Clues, Do’s & Taboos – A Series of Cultural Tips for Countries from A to Z: PORTUGAL Portugal2

The article ‘Cultural Clues, Do’s & Taboos for Portugal is a brief snapshot of conversation guidelines for Portugal, tips for communicating in Portugal, and strategies for doing business with Portugal to help with understanding the culture in Portugal. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step!

Emmy Award Winner, Gayle Cotton, is the author of this article and of the bestselling book, SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence for Corporate Education, and a distinguished Professional Keynote Speaker. Contact Gayle to be a conference speaker for your events! She is a cross cultural expert that will entertain and inspire audiences of all sizes with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette. Gayle travels worldwide from business bases in Texas and Switzerland.

Cultural Tips for Portugal

Business travel tips for Portugal that will pave the way!

When doing business in Portugal, conversation is somewhat informal, however still more formal than in the US when first meeting. It’s best to begin more formal, and then adapt to a more casual style as the relationship develops.

You can assume that most Portuguese business contacts will speak some English. They will also typically understand Spanish however Spanish speakers won’t necessarily understand Portuguese, because the pronunciation is especially difficult.

It’s typical to shake hands when greeting, and on a first meeting to exchange business cards. There may be more touching of arms or hands during handshake introductions that in northern European or the US cultures.

Developing good personal relationships is very important in business and will often be at least as significant a factor as the product or service you are offering.

People stand closer in conversation than in North America Northern Europe and maintain good eye contact.

In general, the Portuguese are relaxed about etiquette and public behavior, however it is considered impolite to stretch in public. Being polite and well behaved is what really matters.

Do not launch straight into the business at hand. Allow some time for small talk about business in general, about soccer, about the weather, or about your personal life and family.

If you want to get to know your business partners better, invite them for a cup of coffee, lunch, or dinner. This should be a time to socialize, so don’t bring up business unless they do first.

The Portuguese are rather reserved and prefer to avoid confrontation or verbal directness. You may find it difficult to get definite answers to all your questions. Try to get information by analyzing the statements being made.

Meetings tend to run long, and do not necessarily keep to an agenda or timetable. Gently focus the discussion or bring it to closure, but allow plenty of room for people to say what they have to say.

Never shout or lose your temper–it doesn’t work and ends up putting you in a weaker position.

The Portuguese have an instinct to please which also produces a tendency to say what they think you want to hear. Make sure you get specifics and quantification.

For negotiations, the key is patience and a willingness to educate your business partners about your way of doing things. The ‘carrot’ is generally more effective than the ‘stick’.

Overall, there is a willingness to be flexible and to learn. There is respect and admiration for more advanced methods and economies. You will find that there is considerable creativity and drive to resolve problems and adaptation to circumstances.

Status is important to the Portuguese. The use of academic titles and distinctions are very common. Job title and rank are less significant, although it is important to know the business hierarchy and who really makes the decision.

Consensus and a ‘win-win’ attitude is typically the underlying philosophy. The Portuguese are uncomfortable with explicitly competitive positions.

Teamwork may be weaker than in some cultures, because the Portuguese don’t like challenging authority. They also tend first to analyze their personal interest in an action or deal, so understanding ‘hidden agendas’ is an important skill.

The most important environmental factor is the bureaucracy and weak justice system. Labor laws are very tough, and there is a culture of state involvement in business and collectivist policies.

Portuguese businesspeople are expert at dealing with the last minute crisis. There is always someone around who will fix it or find a creative way through. Of course, the solution may not be completely inadequate–but a solution will be found.

Make sure you clarify specific and realistic deadlines and performance measures. ‘Tomorrow’ and ‘next week’ are relative terms in Portuguese. You’ll have to confirm that the deadlines are on track before you find that they have come and gone.

It’s necessary to have all agreements and commitments in writing, even if only an e-mail confirmation. Avoid writing anything in red ink, even small notes, because only school teachers correcting work are ‘allowed’ to write in red–otherwise it’s considered offensive.

5 Key Conversation or Gesture Tips

  • Soccer is a favorite topic of most all Portuguese
  • Food and wine, especially Portuguese wine
  • Family, your home, and children
  • Culture, music, and literature
  • Travel, history, and architecture

5 Key Conversation or Gesture Taboos

  • Religion, and all the usual controversial subjects
  • Politics in general
  • Personal finances, salary, career positions etc.
  • Personal compliments early in the relationship
  • Sports, other than soccer, may not be well recognized by some Portuguese

Bon Voyage! 

Join us in the future for Russia!

To learn more about the Do’s & Taboos for Portugal, doing business in Portugal, and the communication and business styles of Asia/Pacific, Europe, Latin America, and the Middle East – order my bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Check out the ARTICLE ARCHIVE ‘Cultural Clues Do’s and Taboos’ for countries you may have missed!

Website: www.gaylecotton.com

MEDIA: Newsroom Media Interviews

Circles Of Excellence website: www.circlesofexcellence.com

Book website: SAY Anything to Anyone Anywhere!

Soon on: Gayle’s blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for PORTUGAL

Soon on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SOUTH AFRICA

Article archives for what you’ve missed! Cultural Clues, Do’s and Taboos

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What World Leaders and Business Travelers Need to Know About Visiting China!

Posted on November 15, 2014 by Leave a comment

Cultural Tips for Visiting China 

What World Leaders and Business Travelers Need to Know! 

Success leaves clues, or in this case the lack of success leaves clues! Throughout history we’ve witnessed presidential “faux pas”, and this time President Obama added himself to the list when arriving in Beijing for the Asia Pacific Economic Cooperation (APEC).

He can be excused for choosing the security of a U.S. supplied vehicle over the Chinese-provided limousine service, however when he emerged from his vehicle chewing gum, I had to question the cultural preparation he had received for his visit. Although he frequently chews Nicorette gum to manage his smoking habit, this doesn’t bode well with the formal standards of the Chinese party leadership. He was unfortunately characterized as an “idler” and “rapper” on Chinese social media.

Chewing gum is considered impolite in China, but chewing gum wasn’t the only misstep. Upon his arrival, he shook hands and patted the backs of the Chinese delegates who greeted him. While those pats on the back are considered a sign of comradery and friendship in the U.S., they aren’t appreciated the same way in the Chinese culture.

The Chinese Communist Party launched a six-month campaign to educate the Beijing delegation on how to behave when welcoming world leaders for its biggest international event since the 2008 Summer Olympics. It was surprising that the leader of the most powerful nation in the world was the first to make headlines for cultural missteps.

A few tips on the cultural protocol in China could have avoided this embarrassment. World leaders and business travelers alike should keep the following points in mind when visiting China.

  • Avoid using any excessively demonstrative behavior or gesture. Don’t raise your voice too loud, or snap your fingers, wink, or whistle.
  • Chewing gum in public — especially at official or formal occasions, is considered impolite and uncultured.
  • China is not a “touching” culture, so avoid back patting, putting an arm around someone’s shoulders, hugs, and so on.
  • Handshaking is done with a rather gentle grip because a very firm handshake suggests aggression.
  • Good eye contact is appropriate, although it won’t be prolonged. The Chinese culture is taught to avert their eyes to avoid the intimidation.
  • Point with an open hand because pointing with an index finger is considered impolite.
  • Don’t blow your nose in a handkerchief or tissue and then put it in your pocket or handbag. This is considered unsanitary.
  • Don’t cause any type of embarrassment that could result in “loss of face”. “Face” is a bankable notion that is literally a statement of a person’s value.
  • Gentlemen — don’t cross your legs with your foot resting on your knee. It is considered disrespectful, and you may inadvertently point the sole of your shoe at someone – a real insult!

Emmy Award Winner, Gayle Cotton, is the author of this article and of the bestselling book, SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence for Corporate Education, and a distinguished Professional Keynote Speaker. Contact Gayle to be a conference speaker for your events! She is a cross cultural expert that will entertain and inspire audiences of all sizes with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette. Gayle travels worldwide from business bases in Texas and Switzerland.

To learn more about the Do’s & Taboos for international business, and the communication and business styles of Asia/Pacific, Europe, Latin America, and the Middle East – order my bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Check out the ARTICLE ARCHIVE ‘Cultural Clues Do’s and Taboos’ for countries you may have missed!

Website: www.gaylecotton.com

MEDIA: Newsroom Media Interviews

Circles Of Excellence website: www.circlesofexcellence.com

Book website: SAY Anything to Anyone Anywhere!

Soon on: Gayle’s blog

Cross-cultural article: Cultural Clues, Do’s & Taboos for PORTUGAL

Soon on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SOUTH AFRICA

Article archives for what you’ve missed! Cultural Clues, Do’s and Taboos

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Check Out My Recent Interview ‘Staying Connected as a Telecommuter’

Posted on July 26, 2014 by Leave a comment

Staying Connected As a Telecommuter: Refine Your Communication Skills! 

The interview featured on Careeranista.com at the following links:

Careeranista.com-Staying connected as a Telecommuter

http://www.careeranista.com/Articles/staying-connected-as-a-telecommuter.html

Emmy Award Winner, Gayle Cotton, is the author of this article and of the bestselling book, SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, available onAmazonas a Book, eBook, or Audio Book. She is President of Circles Of Excellence for Corporate Education, and a distinguished ProfessionalKeynote Speaker. Contact Gayle to be a conference speaker for your events! She is a cross cultural expert that will entertain and inspire audiences of all sizes with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette. Gayle travels worldwide from business bases in Texas and Switzerland.

Website: www.gaylecotton.com

MEDIA: Newsroom Media Interviews

Video clips: Speaker preview for Gayle Cotton

Circles Of Excellence website: www.circlesofexcellence.com

Book website:SAY Anything to Anyone Anywhere!

Soon on: Gayle’s blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for PERU

Soon on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SINGAPORE

Article archives for what you’ve missed! Cultural Clues, Do’s and Taboos

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My Interview ‘5 Tips for Intercultural Communication’ is on ITIM Italy

Posted on June 21, 2014 by Leave a comment

My Interview ‘5 Tips for Intercultural Communication’ is on ITIM Italy 

When travelling to a new country, especially on business trips, it’s important to know the cultural customs and traditions of the people. Communication is so different from country to country that it’s essential to prepare in advance so you can be as successful as possible. It’s interesting to read the interview by Viaggiamo.it because you can notice the difference in the Italian communication style simply by reading the interview…

http://www.itimitaly.it/en/2238-five-tips-for-a-successful-intercultural-communication-interview-with-gayle-cotton.html

Emmy Award Winner, Gayle Cotton, is the author of this article and of the bestselling book, SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communications’, available on Amazon as a Book, eBook, or Audio Book .She is President of Circles Of Excellence for Corporate Education, and a distinguished Professional Keynote Speaker. Contact Gayle to be a conference speaker for your events! She is a cross cultural expert that will entertain and inspire audiences of all sizes with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette. Gayle travels worldwide from business bases in Texas and Switzerland.

Website:www.gaylecotton.com

MEDIA: Newsroom Media Interviews

Video clips: Speaker preview for Gayle Cotton

Circles Of Excellence website: www.circlesofexcellence.com

Book website:SAY Anything to Anyone Anywhere!

Coming on: Gayle’s blog

Cross-cultural article: Cultural Clues, Do’s & Taboos for PERU

Soon on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SINGAPORE

Article archives for what you’ve missed! Cultural Clues, Do’s and Taboos

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My Book ‘SAY Anything to Anyone Anywhere!’ Is Now an Audio Book on Amazon!

Posted on April 19, 2014 by Leave a comment

I’m thrilled to announce that my bestselling book SAY Anything to Anyone Anywhere! 5 Keys to Successful Cross-Cultural Communication’  is now available as an Audio Book on Amazonperfect for you frequent travelers!

Audio Book-3-14

So many of you have requested my book in Audio Version, so spread the word to let everyone know!

Contact EMMY AWARD WINNER, Gayle Cotton, to speak at your next meeting or conference! Gayle is the author of the bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communications’ and President of Circles Of Excellence Inc. She is a Certified Expert with ‘The Executive Foundation for International Communication’, and was the first American to be a member of ‘The European Association of Marketing and Sales Experts’. Gayle entertains and inspires audiences around the word with her fresh, unique, and humorous approach to Cross-Cultural Communications and Social Business Etiquette She has business bases in Texas and Switzerland.

 

Website: www.gaylecotton.com

MEDIA: Newsroom-Media-Interviews

Circles Of Excellence website: www.circlesofexcellence.com

Book website: SAY Anything to Anyone Anywhere!

Coming on: My blog

Cross-cultural article: Cultural Clues, Do’s & Taboos for MALAYSIA

Coming on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SCOTLAND

Article archive for what you missed! Cultural Clues, Do’s and Taboos

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Read My Interview in the Wall Street Journal on Asian /US Business Risk

Posted on January 26, 2014 by Leave a comment

The Morning Risk Report: How Asian Management Culture Affects Risk

Wall Street – street sign with building and charts in the background

By Ben DiPietro

A report this week of more than two dozen executives in South Korea offering to resign in the wake of a data breach that could put the personal information of more than 100 million cardholders at risk points to a difference in eastern and western business cultures—as there have been no offers of mass resignations following the Target Corp. breach that exposed information of 110 million cardholders.

Both David Clive Price, an expert on Asian business culture, and Gayle Cotton, an author and president of the corporate training company Circles of Excellence, say the differences in culture are based on the importance Asian nations place on the team over the individual and on saving face, or “preserving the surface of things,” as Mr. Price put it.  “The result is that ‘shame’ in the sense of an executive falling on his or her sword is felt more acutely, and more as a gesture to the collective spirit than in the West,” he said. “Also, many Asia companies are family-owned and –run with less attention paid to shareholders. So there is a complete set of comparatively different values and priorities at work.”

Ms. Cotton said the Asian way of doing things is not necessarily better than the western way, and can lead to problems if an entire team of executives resigns and leaves the company without the experience and knowledge to handle and move on from a crisis. It also may lead to executives trying to keep problems hidden to avoid the shame they will bring on the team and the company if they are made public. “I wouldn’t say they are necessarily any more responsible than we are, they just relate to that responsibility differently,” she said. “Here we are eager we take responsibility and the risk that comes with that responsibility. But we take it in stride, it’s part of the job: you win some, you lose some. There, it’s not that way…the way they look at failure prohibits them from being able to do that. You need to win and you need to win fairly and you need to protect the team you’re winning with, that will give the entire organization face.”

If you have a subscription to the Wall Street Journal you can read more there!

To learn more about the communication and business styles of Asia/Pacific, Europe, Latin America, and the Middle East, order my book ‘SAY Anything to Anyone, Anywhere! 5 Keys to Cross-Cultural Communication’ from Amazon!

Create Rapport and Organize Strategies for Success

The Cross of Cross-Cultural

 

Website: www.gaylecotton.com 

Book website: SAY Anything to Anyone Anywhere!

Coming on my blog

Cross-cultural article: Culural Clues, Do’s & Taboos on JAPAN

Coming on the Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos on SAUDI ARABIA

Check out the Articles ArchiveCultural Clues, Do’s and Taboos’  for countries you may have missed!

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‘SAY Anything to Anyone, Anywhere’ Is in Amazon’s ‘New Year, New You 2014’!

Posted on January 19, 2014 by Leave a comment

What are you doing to enhance your personal and career development in 2014? Book Cover-WSJ-9781118620168_cotton

Amazon is currently featuring my book ‘SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ in their online marketplace,  ‘New Year, New You 2014’!

Check it out on Amazon at the following link: A New Year, New You in 2014!’ SAY Anything to Anyone, Anywhere!’

“This is a perfect cross-cultural communication tool for anyone who does business globally. Gayle uses interesting and amusing examples to illustrate the hows and whys of effectively sharing messages with someone from another culture. Her naturally friendly writing style addresses delicate issues in a graceful way. Read this book and you’ll be ready to Say Anything to Anyone, Anywhere!”

– Ken Blanchard, coauthor of The One Minute Manager® and Great Leaders Grow

“This is an excellent guide to being more effective and comfortable with different people from different cultures – essential for anyone who travels to other countries.”

– Brian Tracy, Author – The 10 Disciplines of Exceptional Leadership

Read More Endorsements!

 

Website: www.gaylecotton.com 

Book website: SAY Anything to Anyone Anywhere!

Coming on my blog

Cross-cultural article: Cultural Clues, Do’s & Taboos on JAPAN

Coming on the Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos on SAUDI ARABIA

Check out the Articles ArchiveCultural Clues, Do’s and Taboos’  for countries you may have missed!

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Read My Interview by the Epoch Times on ‘Shen Yun’ and the Arts in China

Posted on January 12, 2014 by Leave a comment

The Epoch Times: Interview on Shen Yun and the Chinese ArtsShen Yun-3

Shen Yun http://www.shenyunperformingarts.org/ brings to the Broadway stage the traditional Arts that span 5000 years of Chinese history and Dynasties. Many of these Arts have been lost over the past 60 years of Communist rule. The young woman that interviewed me spent 3 months in prison at the age of 20 for practicing her family’s religion ‘Falun Dafa’ http://en.falundafa.org/. You can read my interview on Shen Yun and the Arts in China at the following links:

Interview LinkShen Yun-GC-ED-1-14jpg

 

http://www.theepochtimes.com/n3/433247-emmy-award-winning-speaker-gayle-cotton-shen-yun-a-wonderful-experience/

 

To learn more about the communication and business styles of Asia/Pacific, Europe, Latin America, and the Middle East, order my book ‘SAY Anything to Anyone, Anywhere! 5 Keys to Cross-Cultural Communication’ from Amazon! 

Create Rapport and Organize Strategies for Success

The Cross of Cross-Cultural

 

Website: www.gaylecotton.com 

Book website: SAY Anything to Anyone Anywhere!

Coming on my blog

Cross-cultural article: Cultural Clues, Do’s & Taboos on JAPAN

Coming on the Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos on SAUDI ARABIA

Check out the Articles ArchiveCultural Clues, Do’s and Taboos’  for countries you may have missed!

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‘SAY Anything to Anyone, Anywhere!’ is a ‘Featured Sales Guide’ on Amazon!

Posted on November 25, 2013 by Leave a comment

ATTENTION SALESPEOPLE & NEGOTIATORS! My book ‘SAY Anything to Anyone, Anywhere!’ is a ‘Featured Sales Guide’ on Amazon. Book Cover-WSJ-9781118620168_cotton

If you sell or negotiate internationally, I promise this book will greatly assist you.

It’s a perfect holiday read for a friend, co-worker, or yourself!

You can buy it now on Amazon at the following link: ‘Featured Sales Guide: SAY Anything to Anyone, Anywhere!’

“This is a perfect cross-cultural communication tool for anyone who does business globally. Gayle uses interesting and amusing examples to illustrate the hows and whys of effectively sharing messages with someone from another culture. Her naturally friendly writing style addresses delicate issues in a graceful way. Read this book and you’ll be ready to Say Anything to Anyone, Anywhere!”

– Ken Blanchard, coauthor of The One Minute Manager® and Great Leaders Grow

“This is an excellent guide to being more effective and comfortable with different people from different cultures – essential for anyone who travels to other countries.”

– Brian Tracy, Author – The 10 Disciplines of Exceptional Leadership

Read More Endorsements!

Look Inside ‘Say Anything’

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