Posts tagged with doing business in japan

My Interview on About.com for ‘Tips on Doing Business in India’ is posted!

Posted on February 1, 2014 by Leave a comment

ABOUT.COM: ‘Cultural Tips’ for Doing Business in INDIAIndia

My interview on cross-cultural business and travel tips for India is featured on About.com at the following links:

Interview Links:

Business Travel Tips for India

http://businesstravel.about.com/od/resources/fl/Business-Travel-Tips-for-India.htm

To learn more about the communication and business styles of Asia/Pacific, Europe, Latin America, and the Middle East, order my book ‘SAY Anything to Anyone, Anywhere! 5 Keys to Cross-Cultural Communication’ from Amazon!

Create Rapport and Organize Strategies for Success

The Cross of Cross-Cultural

 

Website: www.gaylecotton.com 

Book website: SAY Anything to Anyone Anywhere!

Coming on my blog

Cross-cultural article: Cultural Clues, Do’s & Taboos on JAPAN

Coming on the Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos on SAUDI ARABIA

Check out the Articles ArchiveCultural Clues, Do’s and Taboos’  for countries you may have missed!

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Read My Interview in the Wall Street Journal on Asian /US Business Risk

Posted on January 26, 2014 by Leave a comment

The Morning Risk Report: How Asian Management Culture Affects RiskSouth Korea Pic

By Ben DiPietro

A report this week of more than two dozen executives in South Korea offering to resign in the wake of a data breach that could put the personal information of more than 100 million cardholders at risk points to a difference in eastern and western business cultures—as there have been no offers of mass resignations following the Target Corp. breach that exposed information of 110 million cardholders.

Both David Clive Price, an expert on Asian business culture, and Gayle Cotton, an author and president of the corporate training company Circles of Excellence, say the differences in culture are based on the importance Asian nations place on the team over the individual and on saving face, or “preserving the surface of things,” as Mr. Price put it.  “The result is that ‘shame’ in the sense of an executive falling on his or her sword is felt more acutely, and more as a gesture to the collective spirit than in the West,” he said. “Also, many Asia companies are family-owned and –run with less attention paid to shareholders. So there is a complete set of comparatively different values and priorities at work.”

Ms. Cotton said the Asian way of doing things is not necessarily better than the western way, and can lead to problems if an entire team of executives resigns and leaves the company without the experience and knowledge to handle and move on from a crisis. It also may lead to executives trying to keep problems hidden to avoid the shame they will bring on the team and the company if they are made public. “I wouldn’t say they are necessarily any more responsible than we are, they just relate to that responsibility differently,” she said. “Here we are eager we take responsibility and the risk that comes with that responsibility. But we take it in stride, it’s part of the job: you win some, you lose some. There, it’s not that way…the way they look at failure prohibits them from being able to do that. You need to win and you need to win fairly and you need to protect the team you’re winning with, that will give the entire organization face.”

If you have a subscription to the Wall Street Journal you can read more there!

To learn more about the communication and business styles of Asia/Pacific, Europe, Latin America, and the Middle East, order my book ‘SAY Anything to Anyone, Anywhere! 5 Keys to Cross-Cultural Communication’ from Amazon!

Create Rapport and Organize Strategies for Success

The Cross of Cross-Cultural

 

Website: www.gaylecotton.com 

Book website: SAY Anything to Anyone Anywhere!

Coming on my blog

Cross-cultural article: Culural Clues, Do’s & Taboos on JAPAN

Coming on the Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos on SAUDI ARABIA

Check out the Articles ArchiveCultural Clues, Do’s and Taboos’  for countries you may have missed!

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‘SAY Anything to Anyone, Anywhere’ Is in Amazon’s ‘New Year, New You 2014’!

Posted on January 19, 2014 by Leave a comment

What are you doing to enhance your personal and career development in 2014? Book Cover-WSJ-9781118620168_cotton

Amazon is currently featuring my book ‘SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ in their online marketplace,  ‘New Year, New You 2014’!

Check it out on Amazon at the following link: A New Year, New You in 2014!’ SAY Anything to Anyone, Anywhere!’

“This is a perfect cross-cultural communication tool for anyone who does business globally. Gayle uses interesting and amusing examples to illustrate the hows and whys of effectively sharing messages with someone from another culture. Her naturally friendly writing style addresses delicate issues in a graceful way. Read this book and you’ll be ready to Say Anything to Anyone, Anywhere!”

– Ken Blanchard, coauthor of The One Minute Manager® and Great Leaders Grow

“This is an excellent guide to being more effective and comfortable with different people from different cultures – essential for anyone who travels to other countries.”

– Brian Tracy, Author – The 10 Disciplines of Exceptional Leadership

Read More Endorsements!

 

Website: www.gaylecotton.com 

Book website: SAY Anything to Anyone Anywhere!

Coming on my blog

Cross-cultural article: Cultural Clues, Do’s & Taboos on JAPAN

Coming on the Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos on SAUDI ARABIA

Check out the Articles ArchiveCultural Clues, Do’s and Taboos’  for countries you may have missed!

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Read My Interview by the Epoch Times on ‘Shen Yun’ and the Arts in China

Posted on January 12, 2014 by Leave a comment

The Epoch Times: Interview on Shen Yun and the Chinese ArtsShen Yun-3

Shen Yun http://www.shenyunperformingarts.org/ brings to the Broadway stage the traditional Arts that span 5000 years of Chinese history and Dynasties. Many of these Arts have been lost over the past 60 years of Communist rule. The young woman that interviewed me spent 3 months in prison at the age of 20 for practicing her family’s religion ‘Falun Dafa’ http://en.falundafa.org/. You can read my interview on Shen Yun and the Arts in China at the following links:

Interview LinkShen Yun-GC-ED-1-14jpg

 

http://www.theepochtimes.com/n3/433247-emmy-award-winning-speaker-gayle-cotton-shen-yun-a-wonderful-experience/

 

To learn more about the communication and business styles of Asia/Pacific, Europe, Latin America, and the Middle East, order my book ‘SAY Anything to Anyone, Anywhere! 5 Keys to Cross-Cultural Communication’ from Amazon! 

Create Rapport and Organize Strategies for Success

The Cross of Cross-Cultural

 

Website: www.gaylecotton.com 

Book website: SAY Anything to Anyone Anywhere!

Coming on my blog

Cross-cultural article: Cultural Clues, Do’s & Taboos on JAPAN

Coming on the Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos on SAUDI ARABIA

Check out the Articles ArchiveCultural Clues, Do’s and Taboos’  for countries you may have missed!

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My Interview on About.com with Tips on Doing Business in Hong Kong is posted!

Posted on January 5, 2014 by Leave a comment

ABOUT.COM: ‘Cultural Tips’ for Doing Business in Hong Kong Honk Kong

My interview on cross-cultural business and travel tips for Hong Kong is featured on About.com at the following links:

Interview Links:

http://businesstravel.about.com/od/resources/fl/Business-Travel-Tips-for-Hong-Kong.htm

For more information on doing business in Hong Kong or other places around the world, read my bestselling book SAY Anything to Anyone Anywhere!

 

Website: www.gaylecotton.com 

Book website: SAY Anything to Anyone Anywhere!

Coming on my blog

Cross-cultural article: Cultural Clues, Do’s & Taboos on JAPAN

Coming on the Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos on SAUDI ARABIA

Check out the Articles ArchiveCultural Clues, Do’s and Taboos’  for countries you may have missed!

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Happy New Year! In Languages of Countries from J to Z

Posted on December 30, 2013 by Leave a comment

Happy New Year to my Circles Of Excellence friends, my speaker bureau friends, and my personal friends! I wish you all a healthy, happy, and prosperous 2014. Thank you to everyone for helping to make 2013 one of my most memorable years. I appreciate each and every one of you. Cheers!

New Year-GC-14

For the New Year Greeting of countries from A to I, please visit the Circles Of Excellence Blog! www.circlesofexcellence.com/blog

(Reprinted courtesy of ‘Yahoo Answers’)

Japan: Akimashite Omedetto Gozaimasu
Kabyle: Asegwas Amegaz
Kannada: Hosa Varushadha Shubhashayagalu
Kisii: SOMWAKA OMOYIA OMUYA
Khasi Snem Thymmai Basuk Iaphi
Khmer: Sua Sdei tfnam tmei
Korea: Saehae Bock Mani ba deu sei yo!
Kurdish: NEWROZ PIROZBE
Latvian Laimīgo Jauno Gadu!
Lithuanian: Laimingu Naujuju Metu
Laotian: Sabai dee pee mai
Macedonian Srekjna Nova Godina
Madagascar Tratry  ny  taona
Malay Selamat Tahun Baru
Marathi Nveen Varshachy Shubhechcha
Malayalam Puthuvatsara Aashamsakal
Mizo Kum Thar Chibai
Maltese Is-Sena t-Tajba
Nepal Nawa Barsha ko Shuvakamana
Norwegian Godt Nyttår
Oriya Nua Barshara Subhechha
Papua New   Guinea Nupela yia i go long yu
Pampango (Philippines) Masaganang Bayung Banua
Pashto Nawai Kall Mo Mubarak Shah
Persian Sal -e- no mobarak
Philippines Manigong Bagong Taon!
Polish: Szczesliwego Nowego Roku
Portuguese Feliz Ano Novo
Punjabi Nave sal di mubarak
Romanian AN NOU FERICIT
Russian S Novim Godom
Samoa Manuia le Tausaga Fou
Serbo-Croatian Sretna nova godina
Sindhi Nayou Saal Mubbarak Hoje
Singhalese Subha Aluth Awrudhak Vewa
Siraiki Nawan Saal Shala Mubarak Theevay
Slovak Stastny Novy rok
Slovenian sreèno novo leto
Somali Iyo Sanad Cusub Oo Fiican!
Spanish Feliz Ano ~Nuevo
Swahili Heri Za Mwaka Mpyaº
Swedish GOTT NYTT ÅR! /Gott nytt år!
Sudanese Warsa Enggal
Tamil Eniya Puthandu Nalvazhthukkal
Tibetian Losar Tashi Delek
Telegu Noothana samvatsara shubhakankshalu
Thai Sawadee Pee Mai
Turkish Yeni Yiliniz Kutlu Olsun
Ukrainian Shchastlyvoho Novoho Roku
Urdu Naya Saal Mubbarak Ho
Uzbek Yangi Yil Bilan
Vietnamese Chuc Mung Tan Nien

 

Website: www.gaylecotton.com 

Book website: SAY Anything to Anyone Anywhere!

Coming on my blog

Cross-cultural article: Cultural Clues, Do’s & Taboos on JAPAN

Coming on the Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos on SAUDI ARABIA

Check out the Articles ArchiveCultural Clues, Do’s and Taboos’  for countries you may have missed!

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My Interview on About.com with Tips on Doing Business in France is posted!

Posted on December 15, 2013 by Leave a comment

ABOUT.COM: ‘Cultural Tips’ for Doing Business in FRANCE France-2

My interview on cross-cultural business and travel tips for France is featured on About.com at the following links:

Interview Links:

http://businesstravel.about.com/od/resources/fl/Business-Travel-Tips-for-France.htm

Website: www.gaylecotton.com 

Book website: SAY Anything to Anyone Anywhere!

Coming on my blog

Cross-cultural article: Cultural Clues, Do’s & Taboos on JAPAN

Coming on the Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos on SAUDI ARABIA

Check out the Articles ArchiveCultural Clues, Do’s and Taboos’  for countries you may have missed!

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Cultural Clues, Do’s & Taboos: Communication Guidelines for JAPAN

Posted on December 8, 2013 by Leave a comment

The Latest! Cultural Clues, Do’s & Taboos – A Series of Cultural Tips for Countries from A to Z: JAPAN Japan

 

Cultural Clues, Do’s & Taboos is a brief synopsis of the conversation guidelines for Japan, along with some tips for communicating in Japan, and strategies for doing business in Japan that will help increase your understanding of the Japanese culture. Keep in mind that we are homogenizing as a ‘global culture’ and, as many cultures change and evolve, these cultural tendencies change and evolve as well. Awareness is the first step!

Punctuality is necessary when doing business in Japan because the Japanese believe it is rude to be late.

Business cards (“meishi”) are an important part of doing business in Japan and key for establishing credentials. It’s preferable to have one side of your card printed in English and the reverse in Japanese.

It is traditional to present your card with the Japanese side facing up, held with both hands between the thumbs and the forefingers. This may be accompanied by a slight bow, which is usually lower based on the age and hierarchy of the person receiving the card. However, don’t be surprised if your Japanese counterpart greets you with a westernized business card exchange!

The Japanese will usually shake hands with Westerners as a way of making them feel comfortable. In turn, it’s helpful for Westerners to bow slightly to demonstrate that they are also taking the initiative to learn some Japanese customs. This simple gesture can do a lot to help a businessperson in establishing rapport with a potential Japanese client.

When receiving a business card, carefully examine it and make an interesting remark about the person’s title or occupation. Then place it on a nearby table during a meeting or in your card case if not meeting at that time. Stuffing it into a pocket is considered disrespectful. Writing on a business card is also inappropriate.

The bow is an important part of Japanese business protocol. Bows are used for expressing appreciation, making apologies and requests, as well as for greetings and farewells. Bows convey both respect and humility.

The depth of the bow depends on the recipient’s rank and status. When bowing to an individual who is of higher status than you, bow a little lower than that person to display deference. Do the same if you are uncertain of the status of the person that you are facing. With a person of your equivalent status, bow at the same height.

Maintaining “correct” relationships between people, and maintaining harmony within groups and teams is considered to be very important.

Be especially respectful to your older Japanese counterparts–age equals rank in the Japanese business culture. When you start speaking, it is polite to direct your first remarks to the most senior member, and then to appropriate individuals.

You may be asked some personal questions regarding your salary, education, and family life. If you don’t want to answer, remain polite and gracefully side step the question.

Be careful when asking the Japanese certain questions. If the response is “maybe”, “possibly”, or “I’ll consider it”, the answer is very possibly “no”. The Japanese prefer to avoid saying “no” directly.

Meanings may be read into even the slightest gestures. Consequently, avoid displaying unusual facial expressions and motioning in ways that are remotely dramatic or expansive.

The American “O.K.” sign (thumb and forefinger shaped into an “O”) actually means “money” in Japan.

Instead of pointing, which is considered rude, use your whole open hand to point.

Blowing one’s nose in public is regarded as impolite. When necessary, use a disposable tissue and then throw it out immediately. The Japanese find the idea of keeping a used handkerchief or tissue in a pocket disgusting.

Laughter may indicate embarrassment or distress, rather than amusement. Smiling can also be used for self-control, particularly in masking displeasure.

It is considered polite to periodically say “I’m sorry.” For example, the Japanese will apologize for not being punctual enough, having a cold, taking you to a disappointing restaurant etc. Visitors are encouraged to incorporate similar apologies into their conversation.

“Saving face” is a very important concept to understand. When a person loses his or her composure or otherwise causes embarrassment, even unintentionally (“losing face”), it can be disastrous for business relationships.

Welcome Topics of Conversation

  • Inquiring about a person’s family (a good conversation starter)
  • Praising the hospitality you’re receiving
  • Japanese history and artistic achievements
  • Positive comments about the Japanese economy
  • Sports, such as golf and ski jumping

Conversation to Avoid

  • World War II
  • Jokes (unless they are very easy to understand, self-deprecating, and made in a social rather than business setting)
  • Criticizing in any form that could cause “loss of face”
  • Ridicule of native social / business rituals and protocol
  • Negative comments about the local sports teams

Bon Voyage!

Join us in the future for JORDAN!

Website: www.gaylecotton.com 

Book website: SAY Anything to Anyone Anywhere!

Coming on my blog

Cross-cultural article: Cultural Clues, Do’s & Taboos for JAPAN

Coming on the Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SAUDI ARABIA

Check out the Articles Archive Cultural Clues, Do’s and Taboos’  for countries you may have missed!

Contact EMMY AWARD WINNER, Gayle Cotton, for your next meeting or conference to help you or your company become more successful in today’s global business marketplace. Gayle is the author of the bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communications’ and President of Circles Of Excellence for Corporate Training & Executive Coaching. Her vast experience living and working abroad will entertain and inspire audiences of any size with her fresh, unique and humorous approach to Cross-Cultural Communications and social business etiquette! Gayle travels worldwide from business bases in Texas and Switzerland as a distinguished professional keynote speaker.

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Happy Holidays! In 35 Languages of Countries from A to I

Posted on December 1, 2013 by Leave a comment

I want to wish all my customers, client, and friends a Wonderful Holiday Season! A big thank you to everyone for helping to make my book SAY Anything to Anyone Anywhere! a success in 2013. This has been an exciting, wonderful year for me, and I appreciate every one of you for helping to make it that way! Hol pic-1

I look forward to wishing everyone a Happy New Year in a variety of languages from countries around the world in January 2014!

For the Holiday Greetings of countries from J to Z, please visit the Circles Of Excellence blog!

Afrikaans – een plesierige kerfees
Arabic – I’d miilad said qua sana saida
Argentine – Felices Pasquas Y felices ano Nuevo
Armenian – Shenoraavor Nor Dari yev Pari Gaghand
Azeri – Tezze Iliniz Yahsi Olsun
Basque – Zorionak eta Urte Berri On!
Bohemian – Vesele Vanoce
Brazilian – Boas Festas e Feliz Ano Novo
Breton – Nedeleg laouen na bloavezh mat
Bulgarian – Tchestita Koleda; Tchestito Rojdestvo Hristovo
Chinese – (Mandarin) Kung His Hsin Nien bing Chu Shen Tan (Catonese) Gun Tso Sun Tan’Gung Haw Sun
Cornish – Nadelik looan na looan blethen noweth
Cree – Mitho Makosi Kesikansi
Croatian – Sretan Bozic
Czech – Prejeme Vam Vesele Vanoce a stastny Novy Rok
Danish – Glædelig Jul
Dutch – Vrolijk Kerstfeest en een Gelukkig Nieuwjaar!
English – Merry Christmas
Esperanto – Gajan Kristnaskon
Estonian – Ruumsaid juulup|hi
Farsi – Cristmas-e-shoma mobarak bashad
Finnish – Hyvaa joulua
French – Joyeux Noel
Frisian – Noflike Krystdagen en in protte Lok en Seine yn it Nije Jier!
German – Froehliche Weihnachten
Greek – Kala Christouyenna!
Hawaiian – Mele Kalikimaka
Hebrew – Mo’adim Lesimkha. Chena tova
Hindi – Shub Naya Baras
Hungarian – Kellemes Karacsonyi unnepeket
Icelandic – Gledileg Jol
Indonesian – Selamat Hari Natal
Iraqi – Idah Saidan Wa Sanah Jadidah
Irish – Nollaig Shona Dhuit
Italian – Buone Feste Natalizie

(Reprinted courtesy of ‘Yahoo Answers’)

 

Website: www.gaylecotton.com  

Book website: SAY Anything to Anyone Anywhere!

Coming on my blog

Cross-cultural article: Cultural Clues, Do’s & Taboos for JAPAN

Coming on the Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SAUDI ARABIA

Check out the Articles ArchiveCultural Clues, Do’s and Taboos’  for countries you may have missed!

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

My Interview on About.com with Tips on Doing Business in Hong Kong is posted!

Posted on January 5, 2013 by Leave a comment

ABOUT.COM: ‘Cultural Tips’ for Doing Business in Hong Kong Honk Kong

My interview on cross-cultural business and travel tips for Hong Kong is featured on About.com at the following links:

Interview Links:

http://businesstravel.about.com/od/resources/fl/Business-Travel-Tips-for-Hong-Kong.htm

For additional information on doing business in Hong Kong or other places around the world, read my bestselling book SAY Anything to Anyone Anywhere!

 

Website: www.gaylecotton.com 

Book website: SAY Anything to Anyone Anywhere!

Coming on my blog

Cross-cultural article: Cultural Clues, Do’s & Taboos on JAPAN

Coming on the Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos on SAUDI ARABIA

Check out the Articles ArchiveCultural Clues, Do’s and Taboos’  for countries you may have missed!

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,