Posts tagged with cross cultural consulting

New Photos are available on My Website Photo Gallery!

Posted on February 3, 2013 by Leave a comment

New Photos have been uploaded at the following link: Photo GalleryDSC01680

The new photos have been added to the categories “International Conference Highlights” and “Work, Travel, and Fun”.

Remember that my new book ‘Say Anything to Anyone Anywhere!will be published on March 19th, but you can still get a pre-publish discount until the publish date on every major bookseller website including AMAZON.COM

Coming soon this month on my blog

My new article: Cultural Clues, Do’s & Taboos for HONG KONG!

Coming soon this month on the Circles Of Excellence blog

My new article: Cultural Clues, Do’s and Taboos for the NORWAY!

Check out my Cultural Clues, Do’s and Taboos Articles Archive for countries you may have missed!

My book website: Say Anything to Anyone Anywhere!

My website: www.gaylecotton.com  

My blog:  www.gaylecotton.com/blog

 

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Happy New Year! In Languages of Countries from A to I

Posted on January 14, 2013 by Leave a comment

happynewyearHappy New Year to my Circles Of Excellence friends, my Speaker Bureau friends and my personal friends!  May the New Year be Happy & Prosperous for everyone. I look forward to staying in touch with everyone in 2013!

For the New Year Greeting of countries from J to Z, please visit the Circles Of Excellence Blog! www.circlesofexcellence.com/blog

 

My Blog:  www.gaylecotton.com/blog

My Website: www.gaylecotton.com  

My Book Website: Say Anything to Anyone Anywhere!

Coming soon this month on my Blog

My new article: Cultural Clues, Do’s & Taboos for GREECE!

Coming soon this month on the Circles Of Excellence Blog

My new article: Cultural Clues, Do’s and Taboos forthe NETHERLANDS!

Check out my Cultural Clues, Do’s and Taboos Articles Archive for countries you may have missed!

(Reprinted courtesy of ‘Yahoo Answers’)

Afgani Saale Nao Mubbarak
Afrikaans Gelukkige nuwe jaar
Albanian Gezuar Vitin e Ri
Armenian Snorhavor Nor Tari
Arabic Kul ‘am wa antum bikhair
Assyrian Sheta Brikhta
Azeri Yeni Iliniz Mubarek!
Balochi Noki saal mubarrak bibi
Bengali Shuvo Nabo Barsho
Breton [Celtic Brythonic language] Bloavezh Mat
Bulgarian ×åñòèòà Íîâà Ãîäèíà(pronounced “Chestita Nova Godina”)
Cambodian Soursdey Chhnam Tmei
Catalan FELIÇ ANY NOU
Chakma Nuo bazzor bekkunore
Chinese Xin Nian Kuai Le
Corsican Language Pace e Salute
Croatian Sretna Nova godina!
Cymraeg (Welsh) Blwyddyn Newydd Dda
Czech Šťastný Nový rok (or Stastny Novy rok)
Denish Godt Nytår
Dhivehi Ufaaveri Aa Aharakah Edhen
Dutch GELUKKIG NIEUWJAAR!
Eskimo Kiortame pivdluaritlo
Esperanto Felican Novan Jaron
Estonians Head uut aastat!
Ethiopian: MELKAM ADDIS AMET YIHUNELIWO!
Ethiopian/Eritrean Tigrigna RUHUS HADUSH AMET
Finnish Onnellista Uutta Vuotta
French Bonne Annee
Gaelic Bliadhna mhath ur
Galician [NorthWestern Spain] Bo Nadal e Feliz Aninovo
German Prosit Neujahr
Georgian GILOTSAVT AKHAL TSELS!
Greek Kenourios Chronos
Gujarati Nutan Varshbhinandan
Hawaiian Hauoli Makahiki Hou
Hebrew L’Shannah Tovah
Hindi Naye Varsha Ki Shubhkamanyen
Hong kong (Cantonese) Sun Leen Fai Lok
Hungarian Boldog Új Évet Kivánok
Indonesian Selamat Tahun Baru
Iranian Sal -e- no mobarak
Iraqi Sanah Jadidah
Irish Bliain nua fe mhaise dhuit
Italian Felice anno nuovo

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Cultural Clues, Do’s & Taboos: Communication Guidelines for EGYPT

Posted on June 12, 2012 by Leave a comment

In Egyptian business culture, punctuality is not as much of a priority. Although visitors to the country should make an effort to arrive on time, your contact may be late for an appointment.

Cultural Clues

Cultural Clues

Appointments with traditional Arab businesspeople are rarely private occasions. Interruptions in the form of phone calls and visits from your counterpart’s friends and family are to be expected. Moreover, you may find other businesspeople present and several meetings occurring simultaneously. Westerners frequently find these distractions frustrating, but it’s important to remain calm and understanding.

Friday is the Muslim holy day, and many people also take Thursday off. The typical business week is Wednesday through Saturday. Business hours vary widely. A typical business schedule is 8:00 a.m. to 2:00 p.m. in the summer, and 9:00 a.m. to 1:00 p.m. and continuing 5:00 p.m. to 7:00 p.m. in the winter.

The Islamic calendar uses lunar months of 28 days, so an Islamic year of 12 months is only 354 days long. Consequently, holidays will be on different dates by the Western calendar every year. Any listed Muslim holiday dates are approximations since they depend upon actual lunar observations.

Paperwork should include two dates: the Gregorian (Western) date and the Hijrah (Arabic) date. Be aware that Coptics, that is, Christian Egyptians, have yet another calendar, different from both of the above.

Egyptians tend to speak at a much closer distance than do many countries. Even if you are unaccustomed to this level of contact, do not back up or shy away. If you keep your distance, the perception might be that you find your counterpart’s physical presence distasteful or that you are a very cold, unfeeling person. Moreover, conversations usually involve touching.

Women constitute considerably less of the Egyptian workforce. Most are employed in the professional and service sectors. While there are numerous female secretaries and physicians, few female executives are to be found. If you encounter a woman decision-maker in business, she will probably be very Western-oriented in her behavior.

Arabic men often walk hand in hand, but Westernized Egyptians rarely do this. If an Egyptian holds your hand, accept this gesture of friendship.

The left hand is considered unclean in the Arab world. Unless you are handling something considered unclean, always use the right hand. Also avoid gesturing with the left hand.

When you remove your shoes, as when entering a mosque, the soles of the shoes are placed together, preventing the sole from being pointed at anyone.

When sitting, keep both feet on the ground, since Arabs do not cross their legs when sitting. Exposing the bottom of your foot is considered offensive.

The “thumbs up” sign is thought to be offensive throughout the Arab world.

The Egyptians will accept information that does not contradict Islamic values. Nevertheless, compared to other Arabic cultures, they are more open to Western ideas. It should also be noted that many Egyptians are not practicing Muslims.

Be aware that Arabic is a language of hyperbole. For example, when an Egyptian says “yes”, he may actually mean “possibly.” Although you should feel encouraged by these positive responses, it would be wrong to assume that agreement has been reached.

In accordance with tradition, an Egyptian will welcome you several times at your first meeting.

Egyptian names are written in Arabic. Because short vowels are not written in Arabic, translating from Arabic to other alphabets is not an “exact science.” Egyptian names may be spelled several different ways in English.

Business will not proceed until your counterpart knows and decides that he likes you. Consequently, the social side of the deal is just as important as the work-related one.

5 Key Topics to Use in Conversation

  • Egyptians may joke around and make fun of themselves. For example, Egyptian bureaucracy is a favorite target. Nevertheless, no matter how self-deprecating their humor gets, you should not try to make fun of Egypt or the Egyptians.
  • Egyptian achievements, both the ancient wonders and modern advances
  • The positive reputation of Egyptian leaders around the world
  • Egyptian cotton, gold and other elements of their economy
  • Sports, especially soccer (football), basketball, boxing (in which Egypt has won several medals),
    horse racing, tennis, and all water-related sports (especially sailing and swimming)

5 Key Topics & Gestures to Avoid in Conversation

  • Women in general, especially inquiring about female members of your counterpart’s family
  • Israeli or Palestinian affairs
  • Avoid initiating discussions about your private life or religion.
  • Comparison of Egypt in relationship to more westernized countries.
  • Never talk about anyone in terms of inequality.

Bon Voyage!

Join us in the future for ENGLAND!

Author: Gayle Cotton, International Keynote Speaker & Cultural Expert

Contact Gayle for More Information!

www.gaylecotton.com

www.gaylecotton.com/blog

US: 972-370-1300

Contact EMMY AWARD WINNER, Gayle Cotton for your next meeting or conference to help your business become more successful in today’s Global Business Marketplace. Gayle is President of Circles Of Excellence for Corporate Training & Executive Coaching. She is the author of the ‘5 Keys to Successful Cross-Cultural Business Communications’, available in book or DVD. She travels worldwide as a distinguished Professional Keynote Speaker. Gayle’s vast experience living and working abroad will entertain and inspire any audience with her fresh, unique and humorous approach to Cross-Cultural Communications! Having worked with companies of all sizes and industries, including 50 Fortune 500 companies, Gayle has successfully helped them grow their businesses internationally. Success in the global business arena can only be accomplished with awareness of the various distinctions in communication styles, business strategies and approaches to cultural etiquette in different countries.

Visit the Circles Of Excellence Blog for additional Cross-Cultural Articles!

www.circlesofexcellence.com/blog

Corporate Training, Executive Coaching, Keynote Speakers

www.circlesofexcellence.com

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Cultural Clues, Do’s & Taboos: Communication Guidelines for CHINA

Posted on February 25, 2012 by Leave a comment

Before your visit, it is a good idea to prepare yourself by studying aspects of Chinese culture, history and geography.nYour hosts will appreciate your initiative.

When scheduling your appointments, be sensitive to holidays such as the Chinese New Year, which changes yearly, as many businesses will be closed. Being late for an appointment is considered an insult in Chinese business culture.

You’ll find it beneficial to bring your own interpreter, if possible, to help you understand the subtleties of everything being said during meetings.

Since there is such a strong emphasis on hierarchy in the Chinese culture, ensure that you bring a senior member of your organization to lead the discussions. The Chinese will do the same.

In accordance with Chinese business protocol, people are expected to enter the meeting room in hierarchical order. For example, the Chinese will assume that the first foreigner to enter the room is head of the delegation and will acknowledge the most senior person first. Watch and do the same.

The Chinese will nod or bow slightly as an initial greeting. Handshakes are also popular however, so wait for your Chinese counterpart to initiate the gesture.

The Chinese are very keen about exchanging business cards. Be sure to bring a plentiful supply. Ensure that one side is in English and the other is in Chinese.

It’s an asset to have your business cards printed in gold ink. In Chinese business culture, gold is the color of prestige, prosperity. Present your card with two hands and the Chinese side facing the recipient.

When receiving a business card, examine it carefully for a few moments, and then place it into your card case or on the table. Not reading a business card or stuffing it directly into your back pocket will be a breach of protocol.

The Chinese do not use many gestures or demonstrative expression when speaking and will become annoyed with someone who does. Emotion is repressed and humility is a virtue, so avoid displaying emotional or boastful behavior.

The Chinese will not directly say “no” to you. Instead, ambivalent answers such as “Perhaps”, “I’m not sure”, “I’ll think about it”, or “We’ll see” usually mean “No.”

“Small talk” is considered especially important at the beginning of a meeting. The question “Have you eaten?” is the equivalent to “How are you?”. Simply answer, “Yes”, even if you haven’t actually eaten.

Never interrupt during meeting discussions. At the end of a meeting, you will be expected to leave before your Chinese counterparts.

In Chinese business, responsibility for many decisions rests with the Communist party and government bureaucrats. Individuals working within this business network are held accountable for their actions and must adhere to the protocol.

You may have to make several trips to China to achieve your objectives. Chinese businesspeople prefer to establish a strong relationship based on ‘trust’ before closing a deal.

Use your whole hand, rather than your index finger, if you ever need to point.

Welcome Topics of Conversation

  • The Chinese scenery and landmarks
  • The weather, climate and geography in China
  • Your positive experiences traveling in China and your travels in other countries
  • Inquiries about family, especially children (but don’t probe)
  • Chinese art and culture

Conversation to Avoid

  • Avoid mentioning Taiwan. If the subject comes up, never refer to this country as “The Republic of China” or “Nationalist China.” The correct term is “Taiwan Province”, or just “Taiwan.”
  • Refrain from using the terms such as “Red China”, “Mainland China,” and “Communist China.”
  • Don’t say anything that could be considered insulting as it will cause “loss of face” and could damage the relationship. “Saving face” is an important concept to understand.
  • Avoid any discussion around communism and the government.
  • Avoid discussing anything that would cause the Chinese to feel inferior in any way.

Bon Voyage!

Join me in the future for COLUMBIA!

Author: Gayle Cotton, International Keynote Speaker & Cultural Expert\

www.gaylecotton.com

www.gaylecotton.com/blog

www.gaylecotton.com/blog

US: 972-370-1300

 

 

Contact EMMY AWARD WINNER, Gayle Cotton for your next meeting or conference to help your business become more successful in today’s Global Business Marketplace. Gayle is President of
Circles Of Excellence for Corporate Training & Executive Coaching. She is the author of the ‘5 Keys to Successful Cross-Cultural Business Communications’, available in book or DVD. She travels worldwide as a distinguished Professional Keynote Speaker. Gayle’s vast experience living and working abroad will entertain and inspire any audience with her fresh, unique and humorous approach
to Cross-Cultural Communications! Having worked with companies of all sizes and industries, including 50 Fortune 500 companies, Gayle has successfully helped them grow their businesse internationally. Success in the global business arena can only be accomplished with awareness of the various distinctions in communication styles, business strategies and approaches to cultura etiquette in different countries.

 

Visit the Circles Of Excellence Blog for additional Cross-Cultural Articles!

www.circlesofexcellence.com/blog

Corporate Training, Executive Coaching, Keynote Speakers

www.circlesofexcellence.com

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Events for Gayle Cotton: February 2012

Posted on February 7, 2012 by Leave a comment

The Main Event!

PrPr.net

Circles Of Excellence has hired PrPr.net to take over the promotion of my Author and Keynote Speaking career. Watch for new promotion in a variety of different ways. Check out the Upcoming Events on my blog to seen what new books I will be authoring!

New Websites for Circles Of Excellence

Executive Coaches Texas & Presentation Skills Coaching

Circles Of Excellence just launched 2 new websites to keep up with the demands for ‘Executive Coaching Texas’ and ‘Presentation Skill Coaching’. Check them out at the following links:

 

www.executivecoachingtexas.com

www.presentationskillscoaches.com

 

Young Presidents’ Organization

 

I’m doing a series of articles on ‘Successful Cross-Cultural Business Communications’ for Young Presidents’ Organization (YPO)

Holmes Hospitality – Dubai, UAE

I’m preparing for Negotiation Skills Presentations at a conference for the Nigerian Defense Department. It will be held in Dubai, UAE – one of my favorite places.

The National Speakers’ Association (NSA) Winter Conference

This is around the corner from me in Plano, TX this year. Cheers to all Professional Keynote Speakers! Let’s make 2012 a great year!

 

Contact Me for MoreInformation

www.gaylecotton.com

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Book Publishing for John Wiley & Sons

Posted on February 1, 2012 by Leave a comment

I’ve been contacted by an editor at John Wiley & Sons to author a book on Business Communications. We will start with the book, ‘5 Keys to Successful Cross-Cultural Business Communications’. Hopefully, this will be followed by other titles such as:

 

‘5 Keys to Global Business Etiquette’

‘5 Keys to Successful Leadership’

‘5 Keys to Time Management’

 

There are lots of additional ideas in the ‘5 Keys’ series. I’ll keep you posted about publish dates!

Coming soon this month on my Blog!

Watch for the new Article: Cultural Clues, Do’s & Taboos for CHINA

My Blog: www.gaylecotton.com/blog

My Website: www.gaylecotton.com

Coming soon this month on the Circles Of Excellence Blog!

Watch for the new Article: Cultural Clues, Do’s & Taboos for ITALY

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

 

 

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Cultural Clues, Do’s & Taboos: Communication Guidelines for Chile

Posted on January 21, 2012 by Leave a comment

Chileans are a very patriotic people and willlikely take offense at negative comments of any kind directed at their country.

Cultural Clues

Cultural Clues

It’s a mistake to compare Chile to Argentina: there has been a great deal of
conflict between them.

In conversation, try to deflect attention from yourself. The best strategy is to
display a genuine interest in others.

Focus on questions related to their interests, whether they are sports, travel,
cultural or life rather than very personal questions.

Chileans perceive interruptions as a way of participating in conversations and displaying interest in what is being said.
So, if you are interrupted, there is no need to take offense.

Remember that Chileans tend to have an inherent sense of courtesy that sometimes causes them to say what they think
they want you to hear, rather than give a candid response.

Personal honor is very important to Latin American businesspeople. Refrain from publicly
criticizing or patronizing others, and doing anything else that might create
embarrassment.

South Americans generally converse in closer proximity than North Americans so do
your best to adapt to this practice. It may be taken personally if you back
away from someone.

Note that as friendships develop and solidify, handshakes are often followed by
enthusiastic kissing, hugging and back patting. When you are in these
situations, follow the lead of your Chilean counterparts, as they may take
offense if you pull away.

Chile can be a somewhat formal country. Third party introductions, through
institutions such as banks and consulting firms, are often a necessary prelude
to conducting business in Chile.

Chilean business culture has a definite hierarchical order and you will be expected to defer to the most senior person
present. Observe the “chain of command” in negotiations.

If you need to point, use the index finger. Pointing at other people, however, is
often considered rude.

Welcome Topics of Conversation

  • The positive aspects of Chilean history and current economy.
  • Sports are an excellent topic. Popular sports include skiing and fishing.
  • Chilean culture, art and literature are excellent topics. Learn something about this in advance
    of your visit.
  • Chile’s beautiful geography, landscape, lakes and vineyards.
  • Food and wine are always good topics. Chile has marvelous wine, and is very proud of it and the
    industry it has created.

Conversation to Avoid

  • Don’t Criticize any aspect of Chile, even if your Chilean companions make these kinds of
    remarks.
  • It’s best not to mention the countries surrounding Chile – Argentina, Bolivia, and Peru. There
    is a lot of competition between them.
  • Don’t discuss human rights violations and the Araucanian Indians
  • Any discussion around ethnic and social classes or religion.
  • Avoid bringing up wars and politics involving Chile.

Bon Voyage!

Join me in the future for CHINA!

Author: Gayle Cotton, International Keynote Speaker & Cultural Expert

www.gaylecotton.com

www.gaylecotton.com/blog

US: 972-370-1300

Contact EMMY AWARD WINNER, Gayle Cotton

for your next meeting or conference to help your business become more
successful in today’s Global Business Marketplace. Gayle is President of
Circles Of Excellence for Corporate Training & Executive Coaching. She is
the author of the ‘5 Keys to Successful Cross-Cultural Business Communications’,
available in book or DVD. She travels worldwide as a distinguished Professional
Keynote Speaker. Gayle’s vast experience living and working abroad will
entertain and inspire any audience with her fresh, unique and humorous approach
to Cross-Cultural Communications! Having worked with companies of all sizes and
industries, including 50 Fortune 500 companies, Gayle has successfully helped
them grow their businesses internationally. Success in the global business
arena can only be accomplished with awareness of the various distinctions in communication
styles, business strategies and approaches to cultural etiquette in different
countries.

Visit the Circles Of Excellence Blog for additional Cross-Cultural Articles!

www.circlesofexcellence.com/blog

Corporate Training, Executive Coaching, Keynote Speakers

www.circlesofexcellence.com

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Events for Gayle Cotton: January 2012

Posted on January 21, 2012 by Leave a comment

The Main Event! Our Annual Girl’s Ski Trip!

I’m off to Colorado with the Evergreen Ski Club for a little swish on the slopes at Breckenridge, Vail,
Keystone, Beaver Creek and Copper. This is my favorite trip of the year!

Entreprenuers’ Organization
I’m doing a series of articles on ‘Successful Cross-Cultural Business Communications’ for Entrepreneurs’
Organization (EO)

Holmes Hospitality – Dubai UAE

I’m getting ready for some Negotiation Skill Presentations at a conference for the Nigerian Defense
Department to be held in Dubai, UAE – one of my favorite places!

The National Speakers’ Association (NSA) Winter Conference

This is around the corner from me in Plano, TX this year. Cheers to all Professional Keynote
Speakers! Let’s make 2012 a great year!

Contact Me for More Information at www.gaylecotton.com

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Happy New Year! In Languages of Countries from J to Z

Posted on January 1, 2012 by Leave a comment

Happy New Year to my Circles Of Excellence friends, my Speaker Bureau friends and my personal friends!  May the New Year be Happy & Prosperous for everyone. I look forward to connecting with you all in 2012. My article series, Cultural Clues, Do’s & Taboos, will return in Mid-January with the next featured country being CHILE.

For the New Year Greeting of countries from A to I, please visit the Circles Of Excellence blog!

 

Japan: Akimashite Omedetto Gozaimasu
Kabyle: Asegwas Amegaz
Kannada: Hosa Varushadha Shubhashayagalu
Kisii: SOMWAKA OMOYIA OMUYA
Khasi Snem Thymmai Basuk Iaphi
Khmer: Sua Sdei tfnam tmei
Korea: Saehae Bock Mani ba deu sei yo!
Kurdish: NEWROZ PIROZBE
Latvian Laimīgo Jauno Gadu!
Lithuanian: Laimingu Naujuju Metu
Laotian: Sabai dee pee mai
Macedonian Srekjna Nova Godina
Madagascar Tratry  ny  taona
Malay Selamat Tahun Baru
Marathi Nveen Varshachy Shubhechcha
Malayalam Puthuvatsara Aashamsakal
Mizo Kum Thar Chibai
Maltese Is-Sena t-Tajba
Nepal Nawa Barsha ko Shuvakamana
Norwegian Godt Nyttår
Oriya Nua Barshara Subhechha
Papua New Guinea Nupela yia i go long yu
Pampango (Philippines) Masaganang Bayung Banua
Pashto Nawai Kall Mo Mubarak Shah
Persian Sal -e- no mobarak
Philippines Manigong Bagong Taon!
Polish: Szczesliwego Nowego Roku
Portuguese Feliz Ano Novo
Punjabi Nave sal di mubarak
Romanian AN NOU FERICIT
Russian S Novim Godom
Samoa Manuia le Tausaga Fou
Serbo-Croatian Sretna nova godina
Sindhi Nayou Saal Mubbarak Hoje
Singhalese Subha Aluth Awrudhak Vewa
Siraiki Nawan Saal Shala Mubarak Theevay
Slovak Stastny Novy rok
Slovenian sreèno novo leto
Somali Iyo Sanad Cusub Oo Fiican!
Spanish Feliz Ano ~Nuevo
Swahili Heri Za Mwaka Mpyaº
Swedish GOTT NYTT ÅR! /Gott nytt år!
Sudanese Warsa Enggal
Tamil Eniya Puthandu Nalvazhthukkal
Tibetian Losar Tashi Delek
Telegu Noothana samvatsara shubhakankshalu
Thai Sawadee Pee Mai
Turkish Yeni Yiliniz Kutlu Olsun
Ukrainian Shchastlyvoho Novoho Roku
Urdu Naya Saal Mubbarak Ho
Uzbek Yangi Yil Bilan
Vietnamese Chuc Mung Tan Nien
Welsh : Blwyddyn Newydd Dda!

 

Coming soon this month on my Blog!

Watch for the new Article: Cultural Clues, Do’s & Taboos for CHILE

My Blog: www.gaylecotton.com/blog

My Website: www.gaylecotton.com

Coming soon this month on the Circles Of Excellence Blog!

Watch for the new Article: Cultural Clues, Do’s & Taboos for ISRAEL

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

 

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