Posts tagged with business strategies for Venezuela

New Article! Cultural Clues & Communication Guidelines for Yemen

Posted on May 10, 2018 by Leave a comment

The Latest! Cultural Clues, Do’s and Taboos for Yemen – A Series of Cultural Tips for Countries from A to Z

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

This article on cultural differences in Yemen and cultural travel tips for Yemen is a brief snapshot of conversation guidelines for Yemen, tips for communicating in Yemen and business strategies for Yemen to help with understanding the culture in Yemen. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for Yemen and tips for intercultural communication!

Cultural Tips for Yemen – including some valuable business travel tips for Yemen!

The only absolute requirement of dress code in Yemen is modesty. Short sleeves are therefore acceptable but not short trousers.

The female dress code requires covering everything in public, however, a woman can wear literally anything she wants providing she covers herself thoroughly when she goes out.

The host typically sets the subject of conversation, and normally begin with general small talk such as “How are you?”, “Are you enjoying your visit?” etc.

Intelligent argument is admired and welcome, but only when it is courteous and reasoned. The more feedback you generate, no matter how forceful so long as it’s not angry, the more highly you will be esteemed.

Getting down to business can often be quicker than elsewhere in the Middle East, except for in the United Arab Emirates, UAE, where business is very westernized.

As is in other Arab countries, be prepared to tolerate multiple interruptions during conversations.

The standard greeting is “As-salam alaikum,” (“peace be upon you”) to which the standard reply is “Wa alaikum as-salam,” (“and upon you be peace”).

The use of first names denotes more familiarity than in the west and there is no real equivalent to Mr. or Ms. The noble title “Sayyed” refers to a Hashemite (an Arab claiming descent from Hashim, the great-grandfather of Muhammad), and should always be used before the first name.

A level of friendliness, without undue familiarity, is achieved by using the “kunya”. A man becomes known to his friends as “Abu” (father of), usually followed by the name of his eldest son. It is quite acceptable to ask a mutual acquaintance if you don’t know a man’s kunya. Somewhat less common is the female equivalent “Umm” (mother of).

The titles Doctor, Mohandas (engineer), Ustadh (professor), and Shaikh (chief) are used as honorable titles. “Shaikh” is similar in concept to knighthood in British English, and is used before the first name not the surname.

On arrival at a reception room, the visitor should stand in the doorway and utter the former of these phrases. After receiving the reply, the visitor is entitled to enter the reception room for further greetings and introductions.

If the room is carpeted, remove your shoes and leave them outside to avoid bringing in impurities that would leave the carpet ritually unclean for prayer.

Once inside the room, shake hands with the most senior person first, usually but not always the host. Proceed to make your way around the room in a counter-clockwise direction, shaking hands with each person before taking your seat or joining in the conversation.

If there is a very large number of people in the room, or if the seating is inconvenient, there may be consensus permission to merely shake hands with the host and wave a greeting to the others.

It is best not to change the subject of a conversation except by logical opportunity or invitation, even though the Yemenis will feel free to do this themselves.

English is widely spoken enough not to require a knowledge of Arabic for general day-to-day purposes.

Business cards are common but not essential in Yemen. If used, the common practice is to have English and Arabic printed on either side. Brochures and other promotional literature should be printed in Arabic, either with or without English translation.

If seated, crossing your legs is acceptable, provided you don’t direct the sole of your foot to an individual, which is the “go away” gesture.

In business meetings, conversation should be communal. Don’t have a long private chat with an individual because more than one conversation in the room is thought to spoil the atmosphere.

Yemenis are very shrewd in business, so the details of any agreement should be detailed meticulously. The concept of commitment may differ from yours, and such terms as “immediate”, “prompt”, “on demand” or “soon” are particularly susceptible to disputed interpretation.

Hospitality is important throughout the Middle East, but in Yemen it is a requirement and must be accepted when offered. Being invited to lunch anywhere in Yemen is the promise of a feast. The food is both varied and distinctive, however, be aware that the southern cuisine is substantially spicier than the northern.

5 Key Conversation Topics or Cultural Gesture Tips

  • Maintaining eye contact is an important way of showing attentiveness in Yemen.
  • Everything offered to anyone should be offered with and taken by only the right hand.
  • Be open to standing closer, more body language, and touching between the same sex.
  • Be prepared for many interruptions by the Yemenis during conversations,
  • Restaurants and the varied, distinctive food are always appreciated topics of discussion.

 

5 Key Conversation Topics or Cultural Gesture Taboos

  • Nothing should be offered with the left hand which is considered unclean.
  • When seated, don’t point the sole of your foot to anyone, because this is a “go away” gesture.
  • In general, let your host guide the conversation and don’t change the topic unless invited to do so.
  • Don’t ask personal questions or discuss a person’s private life unless they bring it up first.
  • Don’t back away from Yemenis when they stand close to you or touch your arm or clothing during discussions.

Bon Voyage!

Join us in the future for Do’s and Taboos for Argentina!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers, and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized training programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Teambuilding, and Time Management Training.

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle’s Newsroom: Media Interviews

Gayle’s DVD: Speaker preview for Gayle Cotton

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

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New Article! Cultural Clues & Communication Guidelines for Venezuela

Posted on April 5, 2018 by Leave a comment

The Latest! Cultural Clues, Do’s and Taboos for Venezuela – A Series of Cultural Tips for Countries from A to Z

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

The interview on cultural differences in Venezuela and cultural travel tips for Venezuela is a brief snapshot of conversation guidelines for Venezuela, tips for communicating in Venezuela and business strategies for Venezuela to help with understanding the culture in Venezuela. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for Venezuela and tips for intercultural communication!

Cultural Tips for Venezuela – including some valuable business travel tips for Venezuela!

In Venezuela, punctuality is expected. Traffic congestion, especially in Caracas, can be difficult, so make sure you have plenty of time to get to your appointment.

A firm, assured, handshake is the customary greeting on all occasions. During the handshake, state your full name and the Venezuelan will reciprocate by doing the same.

Once you establish a closer acquaintance, you may receive an “abrazo”, an embrace which involves a squeeze of the arm, and sometimes even a kiss on the cheek.

Venezuelans tend to stand close to others. Respect this practice and accept that it is the cultural norm. Attempting to move away may be perceived as a rejection.

Business cards are important in establishing working relationships in this culture, so bring a plentiful supply and have them ready when first meeting others. Business cards should be treated with care and respect.

It’s best if documents, letters, promotional literature, and presentation materials are translated into Spanish. However, if you receive a reply from a Venezuelan in English you may begin using English in all correspondence.

In the Venezuelan business culture, preliminary conversation or “small talk” is considered necessary before each meeting, since it allows the participants to become personally acquainted. Follow their lead in establishing rapport.

An important part of developing a business relationship with your Venezuelan contact involves dining at a restaurant. Business dinners are usually social occasions, so refrain from discussing work-related matters unless your Venezuelan contact brings up the subject.

If you are hosting a meal at a restaurant, it’s a good idea to pay the bill in advance. This guideline is especially important if you are a woman, since your male guests may resist allowing you to pick up the tab.

If you are invited to a Venezuelan’s home, consider it an honor, and it’s best to bring a gift. Orchids, the national flower, is a popular and an easily available floral gift.

Businesspeople from older generations often place a greater emphasis on getting to know you personally. Conversely, the younger generations are chiefly preoccupied with business concerns.

In Venezuelan business culture, interpersonal skills and maintaining cordial relations with the group, are often considered more important than professional competence and experience.

Avoid monopolizing a conversation, it’s best to allow your Venezuelan companions to initially take the lead.

During a conversation, it’s not uncommon for Venezuelans to sometimes touch each other’s arms or jacket.

In both the government and private sectors, Venezuelan women hold positions of rank and authority, so you’ll find that Venezuelan men will be accustomed to dealing with businesswomen.

A business deal made in Venezuela should focus mainly on long-term goals, rather than immediate gains.

The Venezuelan educational system emphasizes processing information subjectively and associatively. In problem solving, becoming personally involved is often considered more important than seeking guidance from a specific set or laws or rules.

In the Venezuelan business culture, an individual takes full responsibility for his or her decisions and how they affect the group or family structure.

The pace of negotiations is generally slower in Venezuela than in the United States.

During negotiations, wait until final agreements are reached before discussing getting attorneys involved.

Business gifts are appreciated if you have been invited to dinner or when someone has done something thoughtful for you. It’s best to give them after business hours. Some good gifts include fine chocolates, a desk accessory with your company name and logo, or a small electronic.

5 Key Conversation Topics or Cultural Gesture Tips

  • Maintaining eye contact is an important way of signaling attentiveness in this culture.
  • Point with your entire hand, rather than just your index finger which is considered impolite
  • Good topics to discuss are the positive aspects of Venezuela, particularly what you like most about the country.
  • Sports, especially baseball and soccer.
  • Restaurants and food are always good topics of discussion.

 

5 Key Conversation Topics or Cultural Gesture Taboos

  • Venezuelans look down upon eating and walking at the same time.
  • Avoid discussing Venezuelan politic or religion.
  • In general, it’s best not to bring up the influence the United States has on South America.
  • Don’t ask personal questions or discuss a person’s private life unless they bring it up first.
  • Don’t back away from Venezuelans when they stand close to you or pull away if they touch your arm or clothing during discussions.

Bon Voyage!

Join us in the future for Do’s and Taboos for YEMEN!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers, and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized training programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Teambuilding, and Time Management Training

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle’s Newsroom: Media Interviews

Gayle’s DVD: Speaker preview for Gayle Cotton

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,