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Cultural Clues, Do’s & Taboos: Communication Guidelines for Germany

Posted on November 19, 2012 by Leave a comment

Cultural Clues, Do’s & Taboos: Communication Guidelines for Germany

Cultural Clues

Cultural Clues

“Small talk” is not part of the culture in Germany. Conversation focuses on matters of substance and genuine interest. T

here is little use for superficial inquiries or observations.

Refrain from interrupting others. Allow each speaker to make his or her point before responding.

Germans often enjoy discussing politics and you’ll find that they are very frank. Don’t get involved in the political discussion unless you are well-informed.

Giving compliments is not part of German business protocol and usually causes only embarrassment or discomfort.

Refrain from using the standard U.S. conversation opener, “How are you?” which may be considered superficial.

Too much smiling and public gestures of affection are frowned upon, especially in the business culture. These displays are reserved for family and close friends.

Firm, brief handshakes at the time of arrival and departure are standard.

Eye contact during the introduction is serious, direct, and should be maintained as long as the person is addressing you.

In accordance with German business protocol, the eldest or highest ranking person enters the room first.

Keep your hands out of your pockets and avoid chewing gum.

The “O.K.” sign (formed by having the tip of the thumb meet the tip of the forefinger) should be avoided.

Germans tend to be intensely analytical thinkers. Objective facts are the basis for truth in German business culture and feelings are irrelevant, especially in negotiations.

There is a tendency among German businesspeople to be unreceptive to new ideas and concepts until well researched.

In business, Germans do not freely share information among the various levels of the same organization. However, the younger generation is becoming more open.

Flexibility and spontaneity are not prominent traits in German business culture. Concepts such as “brainstorming”, “risk-taking”, or challenging rules and authority are not necessarily considered desirable.

Generally, German businesspeople are reluctant to do something differently unless the reason is not only extremely convincing, but also proven.

It’s important that you bring a carefully planned, logically organized proposal to a meeting.

When you are preparing promotional or presentation material, be aware that German businesspeople are usually unimpressed by glitzy advertising, illustrations, and memorable slogans.

Brochures aimed at the German market should be serious in tone, go into lengthy detail, and make claims that can be proven.

German businesspeople will present logical and often substantial arguments to support their position.

German businesspeople will not make concessions easily. They will, however, look for common ground and this is your best route to making progress when negotiations reach an impasse.

Germans can be very sensitive to criticism themselves, so you should do everything you can to avoid embarrassing them, even unintentionally.

While Germans generally prefer to maintain an air of formality, they can become very emotional if their sense of order and routine becomes challenged.

Germans, generally, are very private people. Never discuss personal matters during business negotiations. It’s important, however, to develop a comradeship with your associates, especially if you’ll have to deal with them for a long time.

Business meetings are treated as serious occasions. Humor and jokes are reserved for socializing.

Decision-making in German business culture is slow, protracted, and every detail relating to your proposal will be painstakingly examined.

Although you’re likely to deal with a variety of people during the initial negotiations, only those at the top of the management hierarchy will make, and even be informed about, the final decision.

Contracts are taken very seriously in German business culture. Everything agreed to in writing is virtually guaranteed.

5 Key Topics or Gestures to Use in Conversation

  • Sports, particularly soccer, cycling, skiing, tennis, and hiking
  • Any topic related to travel
  • Beer is always a good topic of conversation. Germany produces some of the finest beers in the world, and seasoned drinkers enjoy comparing and contrasting the qualities of the various brews available.
  • Food and the distinct German Cuisine, as well as German wines. Many of the white wines, like Riesling from Alsace, are famous worldwide.
  • Architecture, the progressive German cities, scenery, nature, and the picturesque homes in the countryside.

5 Key Topics or Gestures to Avoid in Conversation

  • Anything related to World War II or the Holocaust.
  • Personal questions until the relationship is better established.
  • Work and family life are usually kept separate, so stick to the business at hand.
  • Current events and politics, unless you really know what you’re talking about as it relates on a global basis.
  • Germany is a very proud culture, so avoid criticism of anything pertaining to Germany or the German people.

Bon Voyage!

Join us in the future for GREECE!

Author: Gayle Cotton, International Keynote Speaker & Cultural Expert 

Order Gayle’s New Book: Say Anything to Anyone, Anywhere!

5 Keys to Successful Cross-Cultural Communication

Contact Gayle for More Information!

www.gaylecotton.com

www.gaylecotton.com/blog

US: 972-370-1300

Contact EMMY AWARD WINNER, Gayle Cotton,  for your next meeting or conference to help your business become more successful in today’s Global Business Marketplace. Gayle is President of Circles Of Excellence for Corporate Training & Executive Coaching. She is the author of the BOOK. ‘Say Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communications’. She travels worldwide as a distinguished Professional Keynote Speaker. Gayle’s vast experience living and working abroad will entertain and inspire any audience with her fresh, unique and humorous approach to Cross-Cultural Communications! Having worked with companies of all sizes and industries, including 50 Fortune 500 companies, Gayle has successfully helped them grow their businesses internationally. Success in the global business arena can only be accomplished with awareness of the various distinctions in communication styles, business strategies and approaches to cultural etiquette in different countries.

Visit the Circles Of Excellence Blog for additional Cross-Cultural Articles!

www.circlesofexcellence.com/blog

Corporate Training, Executive Coaching, Keynote Speakers

www.circlesofexcellence.com

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Cultural Clues, Do’s & Taboos: Communication Guidelines for FRANCE

Posted on October 16, 2012 by 2 Comments

The Latest! Cultural Clues, Do’s & Taboos – A Series of Cultural Tips for Countries from A to Z: FRANCE

Cultural Clues

Cultural Clues

It’s strongly recommended that you learn basic French phrases and use them whenever possible. Your efforts will be well appreciated and will be remembered. The French will revert to English if they see you floundering.

Expect to be greeted by a handshake. Kissing on the cheeks may happen between close friends.

Men should stand, or at least initiate a move to do so, whenever a superior makes an entrance.

Good posture and politeness is considered important in the French culture, and business is rather formal.

Despite the formality of French business culture, people tend to stand close when speaking to each other. Moreover, touching in public is also commonplace and usually within the bounds of French business etiquette.

During a first meeting, remain polite and cordial, but keep in mind that the French tend to be suspicious of early friendliness.

Be prepared to answer questions about your own country, background, and possibly even political matters.

Smiling is treated only with indifference here. It not necessarily an indication of approval.

Chewing gum in public is considered vulgar and snapping fingers is also considered offensive.

If you feel the need to point, motion with your whole hand rather than your index finger.

The “O.K.” sign (forming a circle with the thumb and forefinger) actually means “zero” or “useless” in France. The French “O.K.” symbol is the “thumbs up”, so use this symbol to express approval.

You’ll find that conversations with the French often shift into spirited debates!

The French can be very direct in questioning and probing, so a carefully planned, logically organized proposal is very important. Moreover, it is likely that the French will focus on the aspects of your proposal that require further explanation. You may find that the French tend to treat the business discussion as an intellectual exercise.

Logic will dominate arguments with the French. They will be quick to criticize anything illogical stated by the opposition. Give opinions only on subjects that you are knowledgeable about.

Arguments tend to be made from an analytical, critical, perspective that is articulated with eloquence and wit. One’s personal feelings or belief in an ideology may also enter into the presentation.

There is rarely a moment of silence with the French, except when the topic under discussion has been exhausted and nothing new has been introduced.

The French tend to focus on long term objectives, and will try to establish firm personal relationships with the other party before pursuing business partnerships.

Although the French can often be persuaded to change their opinions, they will not accept anything that deviates from the cultural norm. They are, however, receptive to any new information that enhances the spirit of a debate.

The French will judge you on your ability to demonstrate your intellect, and this often involves discussing confrontational ideas and engaging in rigorous debates with them. You will earn their respect if you can handle yourself well in these situations.

The French are very proud, gracious people. Never overtly make them feel wrong or look wrong. Instead, make suggestions about other possibilities.

Discussions are likely to get far more heated and intense than is the custom in North America and many other countries.

In the middle of an argument the focus may change, setting aside the immediate issue. Try not to be frustrated, these digressions are characteristic of French business culture and sometimes influence the final decision.

French business protocol requires constant formality and reserve in negotiations. Trying to convince your French counterparts to “lighten up” is inappropriate.

The French tend to be preoccupied with examining every minute detail before arriving at a decision. Consequently, be prepared for a long wait before you receive an answer.

Power is intrinsic to French business culture. Only the highest individual in authority makes the final decision. Therefore, be aware that the people with whom you are dealing are probably only intermediaries.

The French workplace is highly organized and structured. Generally, bureaucracy and administrative procedures are considered far more important than efficiency or flexibility. Consequently, French business culture tends to be reluctant to embrace change.

5 Key Topics or Gestures to Use in Conversation

  •  The wonderful French food and cuisine
  •  Anything about art, music and philosophy
  •  French history, sports, and other aspects of the culture if you know what you are talking about
  •  All current events of a global nature
  •  Architecture, nature and the beautiful French cities and countryside

5 Key Topics or Gestures to Avoid in Conversation

  •  It is bad manners to ask questions about someone’s political preferences unless they bring up the topic
  •  Refrain the standard conversation opener, “What do you do?”
  •  Don’t criticize Napoleon or any other French leader
  •  Avoid making personal inquiries in conversation, especially during initial introductions
  •  Praise (rather than criticism) of anything French will go a long way.

 

Bon Voyage!

 

Join us in the future for GERMANY!

Author: Gayle Cotton, International Keynote Speaker & Cultural Expert 

Order Gayle’s New Book: Say Anything to Anyone, Anywhere!

5 Keys to Successful Cross-Cultural Communication

Contact Gayle for More Information!

www.gaylecotton.com

www.gaylecotton.com/blog 

US: 972-370-1300

Contact EMMY AWARD WINNER, Gayle Cotton for your next meeting or conference to help your business become more successful in today’s Global Business Marketplace. Gayle is President of Circles Of Excellence for Corporate Training & Executive Coaching. She is the author of the BOOK. ‘Say Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communications’. She travels worldwide as a distinguished Professional Keynote Speaker. Gayle’s vast experience living and working abroad will entertain and inspire any audience with her fresh, unique and humorous approach to Cross-Cultural Communications! Having worked with companies of all sizes and industries, including 50 Fortune 500 companies, Gayle has successfully helped them grow their businesses internationally. Success in the global business arena can only be accomplished with awareness of the various distinctions in communication styles, business strategies and approaches to cultural etiquette in different countries.

Visit the Circles Of Excellence Blog for additional Cross-Cultural Articles!

www.circlesofexcellence.com/blog

Corporate Training, Executive Coaching, Keynote Speakers

www.circlesofexcellence.com

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Cultural Clues, Do’s & Taboos: Communication Guidelines for FINLAND

Posted on September 16, 2012 by Leave a comment

The Latest! Cultural Clues, Do’s & Taboos – A Series of Cultural Tips for Countries from A to Z: FINLAND

Cultural Clues

Cultural Clues

The rules for greeting strangers or introducing yourself are very similar to northern European practice, though Finns are more restrained and don’t show much emotion.

Men and women shake hands quite comfortably.

Shouting loudly, making a scene or drawing too much attention to oneself is considered rude.

Finns maintain eye contact when talking with others and this is considered important as they think that people who do not maintain eye contact are hiding something or are dishonest.

Finns are very punctual and expect the same of foreigners. Traffic is usually rather dependable, so you can’t use that as an excuse for being late. In case you are late (for a very good reason), call or send a message apologizing and giving the time when you’ll be there.

There are very short introductions (just a few sentences at most) with a cup of coffee and then straight down to business.

If a meeting is scheduled for one hour, it usually ends after one hour.

In Finnish meetings, people state facts, even unpleasant ones, rather bluntly without any softening or beating around the bush.

There is no ritual like a handshake to formally end a meeting, but sometimes hands are shaken when foreigners are present or deals are made.

July and August are the best summer months and practically everyone is on vacation in July. Nothing much gets done then.

Finland’s regular working week is 37.5 hours long. Workers in Finland cannot be required to work overtime without their consent. Finns earn four to five weeks of paid vacation each year.

In business, Finns dress conservatively, usually dark business suits in the winter and light suits in the summer for both men and women. Dress codes depend very much on the industry and workplace traditions though they have relaxed substantially over the years. Men typically wear suits or jacket and shirt, often leaving the tie out.

Finns are very minimalistic in giving compliments. After some time, a foreigner gets a feeling that compliments are almost non-existent. On getting compliments, Finns just thank and don’t dwell on it.

Finns are private people who tend to avoid public displays of emotion. Unlike neighboring Russians, Finns are not very touchy, especially the men. Backslapping is rarely seen in Finland and is perceived as patronizing.

When talking to a Finn, remember not to group Finns together with citizens of other Nordic countries, particularly not Sweden.

Many foreigners find the Finns’ tolerance of silence strange. Finns avoid small talk as they feel uncomfortable with small talk.

Finns never interrupt when someone is speaking and tend to distrust those who talk too much.

Finns usually use first names, unless there are big differences in age or rank or it is a very formal setting.

The working style is individualistic, and people are used to working alone and hard. Team working is becoming more common, though, and interest in social and communication skills is growing.

Finns believe in continuous learning and work very hard to upgrade their skills continuously. Usually Finns are rather pragmatic and not very conservative when it comes to new ideas as long as the ideas make sense.

The typical pace of business in Finland is rather brisk with things happening in clearly visible phases. Finns at work are thorough and sincere. Their saying that makes it clear is, “Everything that is worth doing, is worth doing well”.

An agreement is considered final when a paper contract is signed. The country has an independent judiciary to take care of contract disputes.

Finns are typically analytical thinkers and tend to focus more on technical facts rather than emotional appeal.

Refrain from giving unsolicited praise, since it is not necessarily welcome.

 

5 Key Topics or Gestures to Use in Conversation

  • Positive travel experiences in Finland and other countries.
  • Your business background and experience.
  • Finnish history, sports, and other aspects of the culture
  • All current events of a global nature
  • Less is more… keep small talk minimal

5 Key Topics or Gestures to Avoid in Conversation

  • Excessive small talk in general
  • Personal questions about them or their family
  • The poor weather if there during winter
  • Politics in general, unless it is related to business
  • Do not try to fill what may be to you as ‘uncomfortable silence’

 

Bon Voyage! 

Join us in the future for FRANCE!

Author: Gayle Cotton, International Keynote Speaker & Cultural Expert

Contact Gayle for More Information!

www.gaylecotton.com

www.gaylecotton.com/blog

US: 972-370-1300

Contact EMMY AWARD WINNER, Gayle Cotton for your next meeting or conference to help your business become more successful in today’s Global Business Marketplace. Gayle is President of Circles Of Excellence for Corporate Training & Executive Coaching. She is the author of the ‘5 Keys to Successful Cross-Cultural Business Communications’, available in book or DVD. She travels worldwide as a distinguished Professional Keynote Speaker. Gayle’s vast experience living and working abroad will entertain and inspire any audience with her fresh, unique and humorous approach to Cross-Cultural Communications! Having worked with companies of all sizes and industries, including 50 Fortune 500 companies, Gayle has successfully helped them grow their businesses internationally. Success in the global business arena can only be accomplished with awareness of the various distinctions in communication styles, business strategies and approaches to cultural etiquette in different countries.

Visit the Circles Of Excellence Blog for additional Cross-Cultural Articles!

www.circlesofexcellence.com/blog

Corporate Training, Executive Coaching, Keynote Speakers

www.circlesofexcellence.com

 

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Cultural Clues, Do’s & Taboos: Communication Guidelines for ENGLAND

Posted on August 11, 2012 by Leave a comment

The Latest! Cultural Clues, Do’s & Taboos – A Series of Cultural Tips for Countries from A to Z: ENGLAND

Cultural Clues

Cultural Clues

 

 

Don’t assume all British English words and phrases mean the same as words and phrases from North America, Australia or other English speaking countries. Many of British English words and phrases have different or even opposite meanings! Spelling may be different as well.

British English pronounces consonants more clearly than many other English speaking countries. Avoid speaking too quickly or slurring words or you could come across as unprofessional.

Make an effort to speak in complete sentences. The English generally find the North American habit of trailing off in mid-sentence irritating.

Try to maintain a low, moderate tone of voice at all times.

More detached, businesslike approaches are the most welcome and respected.

English businesspeople are generally interested in long-term relationships rather than quick deals.

Once they decide that they want to do business with you, the English can be blunt, direct, and probably will not hesitate to speak their minds. Before this transition occurs, however, it is important to give them the necessary time to make an assessment of you, as well as of your proposal and company.

The English tend to emphasize short-term results rather than long-range objectives.

During initial meetings, facial expressions are kept to a minimum and, consequently, it may be difficult to perceive what the other participants are thinking.

Be aware in your dealings that the English are “masters of understatement.”

In decision-making, the English tend to seek guidance from established laws and rules, rather than their own personal experiences or feelings. Moreover, company policy is the primary authority for businesspeople at all levels of the organization.

Objective facts and evidence are the only legitimate sources of truth; feelings are usually irrelevant.

Again, precedent plays an important factor in decision-making. That is, your proposal stands a better chance if it conforms to the way things have been done in the past.

Direct questions may result in evasive responses.

Aggressive sales techniques such as the “hard sell” or denigrating another company’s product or service will not be well-received.

Humor is often an important part of business discussions in England, and having a repertoire of jokes and anecdotes can be an asset. Moreover, people who are good at telling jokes and stories should make the most of these abilities.

Characteristics of British humor include not stating the obvious, as well as implying the opposite of what is being said. Consequently, paying attention to what is not said or done is often a necessary part of appreciating this style of humor.

Be warned: the English can use humor, especially irony or sarcasm, as a weapon in ridiculing an adversary or showing disagreement or even contempt.

Although English business culture is intensely hierarchical, teamwork remains important, especially in influencing decisions.

Usually, a consensus is reached before presenting the final decision to the individual highest in power.

Decision-making tends to be a slow, deliberate, process.

Rushing or putting pressure on the decision-making process is usually counterproductive.

Be aware that the English won’t hesitate to say “no.”

Refrain from giving unsolicited praise, since it is not necessarily welcome. 

5 Key Topics or Gestures to Use in Conversation

  • Your positive experiences in England and other travels.
  • Your immediate surroundings including nature, architecture, food, ambience, weather etc.
  • English history, soccer, polo, and other sports.
  • Any current events.
  • The English love animals, especially dogs. Family pets are always a good topic.

5 Key Topics or Gestures to Avoid in Conversation

  • The English enjoy talking about current events, however avoid getting into discussions about politics, particularly relating to Scotland or Northern Ireland.
  • Do not be the first to bring up the subject of the Royal Family.
  • Refrain from making enquiries regarding a person’s occupation, birthplace, religion, or other intrusive personal questions.
  • Discussing your “family tree” is frowned upon here. Also avoid bringing up the British class system in conversation.
  • Do not make references to the mediocrity of British food, since it has now improved significantly.

Bon Voyage!

Join us in the future for FINLAND!

Author: Gayle Cotton, International Keynote Speaker & Cultural Expert 

Contact Gayle for More Information!

www.gaylecotton.com

www.gaylecotton.com/blog

US: 972-370-1300

Contact EMMY AWARD WINNER, Gayle Cotton for your next meeting or conference to help your business become more successful in today’s Global Business Marketplace. Gayle is President of Circles Of Excellence for Corporate Training & Executive Coaching. She is the author of the ‘5 Keys to Successful Cross-Cultural Business Communications’, available in book or DVD. She travels worldwide as a distinguished Professional Keynote Speaker. Gayle’s vast experience living and working abroad will entertain and inspire any audience with her fresh, unique and humorous approach to Cross-Cultural Communications! Having worked with companies of all sizes and industries, including 50 Fortune 500 companies, Gayle has successfully helped them grow their businesses internationally. Success in the global business arena can only be accomplished with awareness of the various distinctions in communication styles, business strategies and approaches to cultural etiquette in different countries.

Visit the Circles Of Excellence Blog for additional Cross-Cultural Articles!

www.circlesofexcellence.com/blog

Corporate Training, Executive Coaching, Keynote Speakers

www.circlesofexcellence.com

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Cultural Clues, Do’s & Taboos: Communication Guidelines for EGYPT

Posted on June 12, 2012 by Leave a comment

In Egyptian business culture, punctuality is not as much of a priority. Although visitors to the country should make an effort to arrive on time, your contact may be late for an appointment.

Cultural Clues

Cultural Clues

Appointments with traditional Arab businesspeople are rarely private occasions. Interruptions in the form of phone calls and visits from your counterpart’s friends and family are to be expected. Moreover, you may find other businesspeople present and several meetings occurring simultaneously. Westerners frequently find these distractions frustrating, but it’s important to remain calm and understanding.

Friday is the Muslim holy day, and many people also take Thursday off. The typical business week is Wednesday through Saturday. Business hours vary widely. A typical business schedule is 8:00 a.m. to 2:00 p.m. in the summer, and 9:00 a.m. to 1:00 p.m. and continuing 5:00 p.m. to 7:00 p.m. in the winter.

The Islamic calendar uses lunar months of 28 days, so an Islamic year of 12 months is only 354 days long. Consequently, holidays will be on different dates by the Western calendar every year. Any listed Muslim holiday dates are approximations since they depend upon actual lunar observations.

Paperwork should include two dates: the Gregorian (Western) date and the Hijrah (Arabic) date. Be aware that Coptics, that is, Christian Egyptians, have yet another calendar, different from both of the above.

Egyptians tend to speak at a much closer distance than do many countries. Even if you are unaccustomed to this level of contact, do not back up or shy away. If you keep your distance, the perception might be that you find your counterpart’s physical presence distasteful or that you are a very cold, unfeeling person. Moreover, conversations usually involve touching.

Women constitute considerably less of the Egyptian workforce. Most are employed in the professional and service sectors. While there are numerous female secretaries and physicians, few female executives are to be found. If you encounter a woman decision-maker in business, she will probably be very Western-oriented in her behavior.

Arabic men often walk hand in hand, but Westernized Egyptians rarely do this. If an Egyptian holds your hand, accept this gesture of friendship.

The left hand is considered unclean in the Arab world. Unless you are handling something considered unclean, always use the right hand. Also avoid gesturing with the left hand.

When you remove your shoes, as when entering a mosque, the soles of the shoes are placed together, preventing the sole from being pointed at anyone.

When sitting, keep both feet on the ground, since Arabs do not cross their legs when sitting. Exposing the bottom of your foot is considered offensive.

The “thumbs up” sign is thought to be offensive throughout the Arab world.

The Egyptians will accept information that does not contradict Islamic values. Nevertheless, compared to other Arabic cultures, they are more open to Western ideas. It should also be noted that many Egyptians are not practicing Muslims.

Be aware that Arabic is a language of hyperbole. For example, when an Egyptian says “yes”, he may actually mean “possibly.” Although you should feel encouraged by these positive responses, it would be wrong to assume that agreement has been reached.

In accordance with tradition, an Egyptian will welcome you several times at your first meeting.

Egyptian names are written in Arabic. Because short vowels are not written in Arabic, translating from Arabic to other alphabets is not an “exact science.” Egyptian names may be spelled several different ways in English.

Business will not proceed until your counterpart knows and decides that he likes you. Consequently, the social side of the deal is just as important as the work-related one.

5 Key Topics to Use in Conversation

  • Egyptians may joke around and make fun of themselves. For example, Egyptian bureaucracy is a favorite target. Nevertheless, no matter how self-deprecating their humor gets, you should not try to make fun of Egypt or the Egyptians.
  • Egyptian achievements, both the ancient wonders and modern advances
  • The positive reputation of Egyptian leaders around the world
  • Egyptian cotton, gold and other elements of their economy
  • Sports, especially soccer (football), basketball, boxing (in which Egypt has won several medals),
    horse racing, tennis, and all water-related sports (especially sailing and swimming)

5 Key Topics & Gestures to Avoid in Conversation

  • Women in general, especially inquiring about female members of your counterpart’s family
  • Israeli or Palestinian affairs
  • Avoid initiating discussions about your private life or religion.
  • Comparison of Egypt in relationship to more westernized countries.
  • Never talk about anyone in terms of inequality.

Bon Voyage!

Join us in the future for ENGLAND!

Author: Gayle Cotton, International Keynote Speaker & Cultural Expert

Contact Gayle for More Information!

www.gaylecotton.com

www.gaylecotton.com/blog

US: 972-370-1300

Contact EMMY AWARD WINNER, Gayle Cotton for your next meeting or conference to help your business become more successful in today’s Global Business Marketplace. Gayle is President of Circles Of Excellence for Corporate Training & Executive Coaching. She is the author of the ‘5 Keys to Successful Cross-Cultural Business Communications’, available in book or DVD. She travels worldwide as a distinguished Professional Keynote Speaker. Gayle’s vast experience living and working abroad will entertain and inspire any audience with her fresh, unique and humorous approach to Cross-Cultural Communications! Having worked with companies of all sizes and industries, including 50 Fortune 500 companies, Gayle has successfully helped them grow their businesses internationally. Success in the global business arena can only be accomplished with awareness of the various distinctions in communication styles, business strategies and approaches to cultural etiquette in different countries.

Visit the Circles Of Excellence Blog for additional Cross-Cultural Articles!

www.circlesofexcellence.com/blog

Corporate Training, Executive Coaching, Keynote Speakers

www.circlesofexcellence.com

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Taking the bulls by the horns at the Cararra Marble Quarry in Italia!

Posted on June 8, 2012 by Leave a comment

The Institutes for the Achievement of Human Potential hosted a week of special events in celebration of their 25th Anniversary in Europe, so all attendees took advantage of the opportunity to see as much of Italy as
possible. I’m sure I speak for all attendees when I say that we all relished our special time in the Italian sun with as much pasta, wine and Italian fare as we could handle. Viva Italia!

My trip then took me to  England, Switzerland and France for both business and pleasure. Nothing like Spring in Europe! I was actually snowed in in the Alps! Watch for all the pictures on my website soon.

 

Watch for the new Article: Cultural Clues, Do’s & Taboos for EGYPT

My Blog: www.gaylecotton.com/blog

My Website: www.gaylecotton.com

Coming soon this month on the Circles Of Excellence Blog!

Watch for the new Article: Cultural Clues, Do’s & Taboos for MEXICO

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

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