Archive for May, 2014

Check Out the New Photos Posted in My Web Gallery ‘Work, Travel, and Fun’!

Posted on May 24, 2014 by Leave a comment

Photo Gallery – Work, Travel, and Fun! NYC-Gayle-Marta-1-email

There are lots of new pictures in my web photo gallery ‘Work, Travel, and Fun!from my recent trip to NYC for the launch of my Audio Book, SAY Anything to Anyone Anywhere! 5 Keys to Successful Cross-Cultural Communication’which I’m pleased to announce is now available on Amazon.I was joined by my husband and colleagues from ‘Circles Of Excellence Europe’ in Switzerland which made the event extra special!

Website:www.gaylecotton.com

MEDIA: Newsroom/Media/Interviews

Video clips: Speaker preview for Gayle Cotton

Circles Of Excellence website: www.circlesofexcellence.com

Book website:SAY Anything to Anyone Anywhere!

Coming on: Gayle’s blog

Cross-cultural article: Cultural Clues, Do’s & Taboos forTHE NETHERLANDS

Coming on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SCOTLAND

Article archive for what you missed! Cultural Clues, Do’s and Taboos

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Travelers! My interview- Doing Business in Indonesia Is Posted on About.com

Posted on May 18, 2014 by Leave a comment

ABOUT.COM: Business Travel Tips for Indonesia Indonesia

My interview on ‘Business Travel Tips for Indonesia’ is a brief snapshot of conversation guidelines for Indonesia, tips for communicating in Indonesia, and strategies for doing business with Indonesia to help with understanding the culture in Indonesia. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step!

Emmy Award Winner, Gayle Cotton, is the author of this article and of the bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communications’She is President of Circles Of Excellence for Corporate Educationand a distinguished ProfessionalKeynote Speaker. Contact Gayle to be the next conference speaker for your event! She travels worldwide from business bases in Texas and Switzerland, and entertains and inspires audiences of all size with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette.

Interview Links:

Cultural Tips for Indonesia

http://businesstravel.about.com/od/resources/fl/Business-Travel-Tips-for-Indonesia.htm

To learn more about the communication and business styles of Asia/Pacific, Europe, Latin America, and the Middle East – order my bestselling book SAYAnything to Anyone Anywhere! 5 Keys to Successful Cross-Cultural Communication’now available as an Audio Book on Amazon!

CreateRapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Website:www.gaylecotton.com

MEDIA: Newsroom/Media/Interviews

Video clips: Speaker preview for Gayle Cotton

Circles Of Excellence website: www.circlesofexcellence.com

Book website:SAY Anything to Anyone Anywhere!

Coming on: Gayle’s blog

Cross-cultural article: Cultural Clues, Do’s & Taboos forTHE NETHERLANDS

Coming on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SCOTLAND

Article archive for what you missed! Cultural Clues, Do’s and Taboos

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Cultural Clues, Do’s & Taboos: Communication Guidelines for The NETHERLANDS

Posted on May 10, 2014 by Leave a comment

The Latest! Cultural Clues, Do’s & Taboos – A Series of Cultural Tips for Countries from A to Z: The NETHERLANDSNetherlands

The article ‘Cultural Clues, Do’s & Taboos for The Netherlands’ is a brief snapshot of conversation guidelines for the Netherlands, tips for communicating in the Netherlands, and strategies for doing business with The Netherlands to help with understanding the dutch culture. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step!

Emmy Award Winner, Gayle Cotton, is the author of this article and of the bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communications’She is President of Circles Of Excellence for Corporate Educationand a distinguished ProfessionalKeynote Speaker. Contact Gayle to be the next conference speaker for your event! She travels worldwide from business bases in Texas and Switzerland, and entertains and inspires audiences of all size with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette.

Cultural Tips for The NETHERLAND – including valuable business travel tips!

When doing business in The Netherlands, keep in mind that the Dutch don’t spend a lot of time socializing before a meeting or other business discussion. As soon as the necessary introductions are made, they will likely proceed with the business at hand.

Don’t call the Netherlands “Holland” since that term specifically refers to only two of the 12 provinces that make up the country.

Whether for business or social engagements punctuality is essential and expected in the Dutch business culture. If you know that you will be late, make sure to call in advance and excuse yourself with a valid reason.

Planning, regulating, and organizing are strong values in this culture so plan accordingly. The Dutch stress the importance of the efficient use of time so reliability is something that is highly valued. Any company that cannot quickly and promptly deliver a service upon request will have a difficult time succeeding with Dutch customers.

Upon introduction, repeat your last name while you are shaking hands. It’s not really part of the Dutch business culture to ask, “How are you?” Dutch businesspeople only ask this type of question to help visitors feel at ease.

When you have not been formally introduced to everyone at a business or social gathering, you should take the initiative to introduce yourself. Go around the room and shake hands with everyone while repeating your last name. Not doing this may leave a bad impression.

Very close friends sometimes lightly kiss each other on the cheeks when greeting. This is appropriate only when men kiss women or women kiss each other.

Generally, the Dutch are rather reserved and will avoid expansive gestures such as hugging and backslapping. Try to avoid touching others in public.

When talking, the Dutch usually stand further apart than North Americans, so stand about an arm’s length apart. Furniture arrangements reflect this so you may find yourself seated in a chair that seems unusually far away. Don’t move your chair closer, however, if this occurs.

Avoid standing with your hands in your pockets, or leaving your left hand in your pocket while shaking hands with your right as this is considered impolite.

The Dutch dislike ostentatious displays of wealth. Bragging about your income, lifestyle, or possessions will not impress the Dutch.They are wary of inflated claims, so use plenty of evidence and other data to persuade them of the merit of your products or ideas. A simple and direct presentation is appreciated.

In the Netherlands, most everyone you encounter will speak English. Don’t feel compelled to ask if someone speaks English because it is assumed and the Dutch dislike being questioned about it.

The Dutch customarily answer their phones simply by stating their last names. Don’t be offended by this directness in the Dutch telephone manner.

The Dutch respect qualities such as straightforwardness and honesty. In this culture, bluntness is preferred to deceptiveness or evasiveness. Consequently, when you really want to say “no”, tentative answers such as “I’ll consider it”, “We’ll see”, or “perhaps” are not acceptable.

Tolerating individual differences and diversity is an important part of the Dutch character. There is a prevailing belief that people should be free to live as they please as long as others remain unharmed.

Be polite to all service personnel because the Dutch culture emphasizes that everyone is equal, and no citizen is obliged to be another person’s servant. Never treat anyone Dutch in a patronizing way.

Be informed on recent political events, both in your own country and in the Netherlands, since the Dutch like discussing politics. However, avoid getting involved in a political discussion if you aren’t well informed.

Privacy is of key importance in the Netherlands, and whether at home or in the workplace doors are often kept closed. Always knock on a closed door and wait to be told to enter.

It’s easy to misinterpret certain gestures used by the Dutch, especially if you’re North American. This is because many gestures commonly used in North America have a very different meaning in the Netherlands. Research the variety of gesture differences beforehand.

Consensus guides the decision-making process in most Dutch organizations. Every employee who may be affected will be informed and consulted which creates a more time-consuming process.

Giving compliments is not a part of Dutch business culture. Since most work is done in groups, there is not as much emphasis on recognizing individual effort. When it’s necessary for someone to be praised or criticized, the Dutch usually do this in private.

5 Key Topics to Use in Conversation

  • Your home country or city and points of interest related to them
  • Travel experiences and what you enjoy about travelling
  • The Dutch culture, art, history, architecture, and nature
  • Sports of all kinds – keeping in mind that American soccer is referred to as football
  • Politics – if you know what you’re talking about

5 Key Topics or Gestures to Avoid in Conversation

  • Boasting of any kind about your income and possessions
  • Asking personal questions, family and business are usually kept separate
  • Any criticism of the Dutch Royal Family
  • Legalized prostitution and marijuana in the Netherlands
  • Don’t talk to someone while chewing gum as this is considered rude

Bon Voyage!

Join us in the future for NORWAY!

To learn more about the communication and business styles of Asia/Pacific, Europe, Latin America, and the Middle East – order Gayle’s bestselling book SAY Anything to Anyone Anywhere! 5 Keys to Successful Cross-Cultural Communication’ – now available as an Audio Book on Amazon!

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Check out the ARTICLE ARCHIVE ‘Cultural Clues Do’s and Taboos’ for countries you may have missed!

 

Website:www.gaylecotton.com

MEDIA: Newsroom-Media-Interviews

Circles Of Excellence website: www.circlesofexcellence.com

Book website:SAY Anything to Anyone Anywhere!

Go to: Gayle’s blog

Cross-cultural article: Cultural Clues, Do’s & Taboos for the NETHERLANDS

Go to the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SCOTLAND

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Free Webinar on Gayle Cotton’s Book ‘SAY Anything to Anyone, Anywhere!’

Posted on May 3, 2014 by Leave a comment

Book Cover-WSJ-9781118620168_cottonI am so excited to announce that the webinar on my bestselling book, SAY Anything to Anyone, Anywhere! 5 Keys to Cross-Cultural Communication’, is now available for anyone to take for free!

This is a highly rated webinar on cultural tips for international business that I did for Entrepreneurs’ Organization (EO). Please feel free to take the webinar at your convenience anytime… anywhere!

The webinar includes business travel tips for unfamiliar cultures and conversation guidelines for Asia Pacific, Europe, Latin American, and the Middle East. It also has tips for communicating in different countries, as well as strategies for doing business with unfamiliar cultures to help with understanding cultures around the world. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step!

Tips for Communicating in Different Countries and Doing Business with Unfamiliar Cultures

Webinar: SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communications

To learn more about the communication and business styles of Asia/ Pacific, Europe, Latin America, and the Middle East, order Gayle Cotton’s bestselling book ‘SAY Anything to Anyone, Anywhere! 5 Keys to Cross-Cultural Communication’, now available on Amazon as a Book, eBook, or Audio Book. Gayle is an Emmy Award Winner, President of Circles Of Excellence for Corporate Education, and a distinguished Professional Keynote Speaker. Contact Gayle to be a conference speaker at your events! She is a cross cultural expert that will entertain and inspire audiences of all sizes with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette.

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

 

Website:www.gaylecotton.com

MEDIA: Newsroom/Media/Interviews

Video clips: Speaker preview for Gayle Cotton

Circles Of Excellence website: www.circlesofexcellence.com

Book website:SAY Anything to Anyone Anywhere!

Cross-cultural article: Cultural Clues, Do’s & Taboos for PERU

Soon on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SINGAPORE

Article archives for what you’ve missed! Cultural Clues, Do’s and Taboos

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