Check Out the New Photos from My Trip to New York on My Website!

Xmas-2-Gayle admires the clock at the Waldorf Astoria

Photo Gallery – Work, Travel, and Fun!  There are new pictures on my web photo gallery ‘Work, Travel, and Fun!’ from my recent trip to New York City. I was once again there for speaking engagements and to promote my Audio Book ‘SAY Anything to Anyone Anywhere! 5 Keys to Successful Cross-Cultural Communication’ (available on […]

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Season Greetings for Happy Holidays in Languages from Around the World

HH-SM

I wish all my customers, client, and friends from around the world a happy and healthy holiday season! I am heading to New York City to enjoy all the festivities there, so watch for pictures to be posted next year!  Happy Holidays! In South African (Xhose): Ii holide eximnandi Happy Holidays! In German: Forhe Feiertage […]

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Great Article ‘Business Travel in Israel’ Is Posted on About.com

Israel

ABOUT.COM: Business Travel Tips for Israel       The interview on ‘Business Travel Tips for Israel’ is a brief snapshot of conversation guidelines for Israel, tips for communicating in Israel, and strategies for doing business with Israel to help with understanding the culture in Israel. It’s important to keep in mind that as we homogenize as a […]

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Check Out the New Photos from My Trip to New York on My Website!

Posted on December 22, 2014 by Leave a comment

Photo Gallery – Work, Travel, and Fun! Xmas-2-Gayle admires the clock at the Waldorf Astoria

There are new pictures on my web photo gallery ‘Work, Travel, and Fun!’ from my recent trip to New York City. I was once again there for speaking engagements and to promote my Audio Book SAY Anything to Anyone Anywhere! 5 Keys to Successful Cross-Cultural Communication’ (available on Amazon). As you can see, I also found some time to do some Christmas chopping in the city. There is nothing like New York at Christmas!

Contact Gayle for More Information

Website: www.gaylecotton.com

MEDIA: Newsroom Media Interviews

Video clips: Speaker preview for Gayle Cotton

Circles Of Excellence website: www.circlesofexcellence.com

Book website: SAY Anything to Anyone Anywhere!

Soon on: Gayle’s blog

Cross-cultural article: Cultural Clues, Do’s & Taboos for PORTUGAL

Soon on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SOUTH AFRICA

Article archives for what you’ve missed! Cultural Clues, Do’s and Taboos

To learn about the Do’s and Taboos for international business, and the communication and business styles of Asia/Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

 

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this post and of the bestselling book, SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence for Corporate Education, and a distinguished Professional Keynote Speaker. Contact Gayle to be a conference speaker for your events! She is a cross cultural expert that will entertain and inspire audiences of all sizes with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette. Gayle travels worldwide from business bases in Texas and Switzerland.

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Season Greetings for Happy Holidays in Languages from Around the World

Posted on December 13, 2014 by 1 Comment

HH-SMI wish all my customers, client, and friends from around the world a happy and healthy holiday season!

I am heading to New York City to enjoy all the festivities there, so watch for pictures to be posted next year!

 Happy Holidays! In South African (Xhose): Ii holide eximnandi

Happy Holidays! In German: Forhe Feiertage

Happy Holidays! In Dutch: Prettige feestdagen

Happy Holidays! In Hawaiian: Hau’oli Lanui

Happy Holidays! In Gaelic: Beannachtaí na Féile

Happy Holidays! In Slovenian: Vesele Praznike

Happy Holidays! In Indonesian: Selamat Hari Raya!

Happy Holidays! In Croatian: Sretni praznici!

Happy Holidays! In French: Joyeuses Fêtes!

Happy Holidays! In Spanish: Felices Fiestas!

Happy Holidays! In Swedish: Trevlig Helg!

Happy Holidays! In Portuguese: Boas Festas!

Happy Holidays! In Turkish: Mutlu Bayramlar!

Happy Holidays! In Romanian: Sarbatori Fericite!

Happy Holidays! In Mandarin: Jie Ri Yu Kuai

Happy Holidays! In Catalan: Bones Festes!

Happy Holidays! In Japanese: Shiawasena kyūjitsu

Happy Holidays! In Italian: Buone Feste!

Emmy Award Winner, Gayle Cotton, is the author of this post and of the bestselling book, SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence for Corporate Education, and a distinguished Professional Keynote Speaker. Contact Gayle to be a conference speaker for your events! She is a cross cultural expert that will entertain and inspire audiences of all sizes with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette. Gayle travels worldwide from business bases in Texas and Switzerland.

Contact Gayle for More Information

Website: www.gaylecotton.com

MEDIA: Newsroom Media Interviews

Video clips: Speaker preview for Gayle Cotton

Circles Of Excellence website: www.circlesofexcellence.com

Book website: SAY Anything to Anyone Anywhere!

Currently on: Gayle’s blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for PORTUGAL

Currently on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SOUTH AFRICA

Article archives for what you’ve missed! Cultural Clues, Do’s and Taboos

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Great Article ‘Business Travel in Israel’ Is Posted on About.com

Posted on December 6, 2014 by Leave a comment

ABOUT.COM: Business Travel Tips for Israel       Israel

The interview on ‘Business Travel Tips for Israel’ is a brief snapshot of conversation guidelines for Israel, tips for communicating in Israel, and strategies for doing business with Israel to help with understanding the culture in Israel. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to tips for intercultural communication!

Interview Links:

Cultural Tips for Israel

http://businesstravel.about.com/od/resources/fl/Cultural-Tips-for-Doing-Business-in-Israel.htm?nl=1

To learn more about the Do’s and Taboos for Israel, doing business in Israel, and the communication and business styles of Asia/Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this post and of the bestselling book, SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence for Corporate Education, and a distinguished Professional Keynote Speaker. Contact Gayle to be a conference speaker for your events! She is a cross cultural expert that will entertain and inspire audiences of all sizes with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette. Gayle travels worldwide from business bases in Texas and Switzerland.

Contact Gayle for More Information

Website: www.gaylecotton.com

MEDIA: Newsroom Media Interviews

Video clips: Speaker preview for Gayle Cotton

Circles Of Excellence website: www.circlesofexcellence.com

Book website: SAY Anything to Anyone Anywhere!

Currently on: Gayle’s blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for PORTUGAL

Currently on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SOUTH AFRICA

Article archives for what you’ve missed! Cultural Clues, Do’s and Taboos

 

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Cultural Clues, Do’s and Taboos: Communication Guidelines for PORTUGAL

Posted on November 22, 2014 by Leave a comment

The Latest! Cultural Clues, Do’s & Taboos – A Series of Cultural Tips for Countries from A to Z: PORTUGAL Portugal2

The article ‘Cultural Clues, Do’s & Taboos for Portugal is a brief snapshot of conversation guidelines for Portugal, tips for communicating in Portugal, and strategies for doing business with Portugal to help with understanding the culture in Portugal. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step!

Emmy Award Winner, Gayle Cotton, is the author of this article and of the bestselling book, SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence for Corporate Education, and a distinguished Professional Keynote Speaker. Contact Gayle to be a conference speaker for your events! She is a cross cultural expert that will entertain and inspire audiences of all sizes with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette. Gayle travels worldwide from business bases in Texas and Switzerland.

Cultural Tips for Portugal

Business travel tips for Portugal that will pave the way!

When doing business in Portugal, conversation is somewhat informal, however still more formal than in the US when first meeting. It’s best to begin more formal, and then adapt to a more casual style as the relationship develops.

You can assume that most Portuguese business contacts will speak some English. They will also typically understand Spanish however Spanish speakers won’t necessarily understand Portuguese, because the pronunciation is especially difficult.

It’s typical to shake hands when greeting, and on a first meeting to exchange business cards. There may be more touching of arms or hands during handshake introductions that in northern European or the US cultures.

Developing good personal relationships is very important in business and will often be at least as significant a factor as the product or service you are offering.

People stand closer in conversation than in North America Northern Europe and maintain good eye contact.

In general, the Portuguese are relaxed about etiquette and public behavior, however it is considered impolite to stretch in public. Being polite and well behaved is what really matters.

Do not launch straight into the business at hand. Allow some time for small talk about business in general, about soccer, about the weather, or about your personal life and family.

If you want to get to know your business partners better, invite them for a cup of coffee, lunch, or dinner. This should be a time to socialize, so don’t bring up business unless they do first.

The Portuguese are rather reserved and prefer to avoid confrontation or verbal directness. You may find it difficult to get definite answers to all your questions. Try to get information by analyzing the statements being made.

Meetings tend to run long, and do not necessarily keep to an agenda or timetable. Gently focus the discussion or bring it to closure, but allow plenty of room for people to say what they have to say.

Never shout or lose your temper–it doesn’t work and ends up putting you in a weaker position.

The Portuguese have an instinct to please which also produces a tendency to say what they think you want to hear. Make sure you get specifics and quantification.

For negotiations, the key is patience and a willingness to educate your business partners about your way of doing things. The ‘carrot’ is generally more effective than the ‘stick’.

Overall, there is a willingness to be flexible and to learn. There is respect and admiration for more advanced methods and economies. You will find that there is considerable creativity and drive to resolve problems and adaptation to circumstances.

Status is important to the Portuguese. The use of academic titles and distinctions are very common. Job title and rank are less significant, although it is important to know the business hierarchy and who really makes the decision.

Consensus and a ‘win-win’ attitude is typically the underlying philosophy. The Portuguese are uncomfortable with explicitly competitive positions.

Teamwork may be weaker than in some cultures, because the Portuguese don’t like challenging authority. They also tend first to analyze their personal interest in an action or deal, so understanding ‘hidden agendas’ is an important skill.

The most important environmental factor is the bureaucracy and weak justice system. Labor laws are very tough, and there is a culture of state involvement in business and collectivist policies.

Portuguese businesspeople are expert at dealing with the last minute crisis. There is always someone around who will fix it or find a creative way through. Of course, the solution may not be completely inadequate–but a solution will be found.

Make sure you clarify specific and realistic deadlines and performance measures. ‘Tomorrow’ and ‘next week’ are relative terms in Portuguese. You’ll have to confirm that the deadlines are on track before you find that they have come and gone.

It’s necessary to have all agreements and commitments in writing, even if only an e-mail confirmation. Avoid writing anything in red ink, even small notes, because only school teachers correcting work are ‘allowed’ to write in red–otherwise it’s considered offensive.

5 Key Conversation or Gesture Tips

  • Soccer is a favorite topic of most all Portuguese
  • Food and wine, especially Portuguese wine
  • Family, your home, and children
  • Culture, music, and literature
  • Travel, history, and architecture

5 Key Conversation or Gesture Taboos

  • Religion, and all the usual controversial subjects
  • Politics in general
  • Personal finances, salary, career positions etc.
  • Personal compliments early in the relationship
  • Sports, other than soccer, may not be well recognized by some Portuguese

Bon Voyage! 

Join us in the future for Russia!

To learn more about the Do’s & Taboos for Portugal, doing business in Portugal, and the communication and business styles of Asia/Pacific, Europe, Latin America, and the Middle East – order my bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Check out the ARTICLE ARCHIVE ‘Cultural Clues Do’s and Taboos’ for countries you may have missed!

Contact Gayle for More Information

Website: www.gaylecotton.com

MEDIA: Newsroom Media Interviews

Circles Of Excellence website: www.circlesofexcellence.com

Book website: SAY Anything to Anyone Anywhere!

Soon on: Gayle’s blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for PORTUGAL

Soon on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SOUTH AFRICA

Article archives for what you’ve missed! Cultural Clues, Do’s and Taboos

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What World Leaders and Business Travelers Need to Know About Visiting China!

Posted on November 15, 2014 by Leave a comment

Cultural Tips for Visiting China

What World Leaders and Business Travelers Need to Know!  China-Obama-APEC-11-14

Success leaves clues, or in this case the lack of success leaves clues! Throughout history we’ve witnessed presidential “faux pas”, and this time President Obama added himself to the list when arriving in Beijing for the Asia Pacific Economic Cooperation (APEC).

He can be excused for choosing the security of a U.S. supplied vehicle over the Chinese-provided limousine service, however when he emerged from his vehicle chewing gum, I had to question the cultural preparation he had received for his visit. Although he frequently chews Nicorette gum to manage his smoking habit, this doesn’t bode well with the formal standards of the Chinese party leadership. He was unfortunately characterized as an “idler” and “rapper” on Chinese social media.

Chewing gum is considered impolite in China, but chewing gum wasn’t the only misstep. Upon his arrival, he shook hands and patted the backs of the Chinese delegates who greeted him. While those pats on the back are considered a sign of comradery and friendship in the U.S., they aren’t appreciated the same way in the Chinese culture.

The Chinese Communist Party launched a six-month campaign to educate the Beijing delegation on how to behave when welcoming world leaders for its biggest international event since the 2008 Summer Olympics. It was surprising that the leader of the most powerful nation in the world was the first to make headlines for cultural missteps.

A few tips on the cultural protocol in China could have avoided this embarrassment. World leaders and business travelers alike should keep the following points in mind when visiting China.

  • Avoid using any excessively demonstrative behavior or gesture. Don’t raise your voice too loud, or snap your fingers, wink, or whistle.
  • Chewing gum in public — especially at official or formal occasions, is considered impolite and uncultured.
  • China is not a “touching” culture, so avoid back patting, putting an arm around someone’s shoulders, hugs, and so on.
  • Handshaking is done with a rather gentle grip because a very firm handshake suggests aggression.
  • Good eye contact is appropriate, although it won’t be prolonged. The Chinese culture is taught to avert their eyes to avoid the intimidation.
  • Point with an open hand because pointing with an index finger is considered impolite.
  • Don’t blow your nose in a handkerchief or tissue and then put it in your pocket or handbag. This is considered unsanitary.
  • Don’t cause any type of embarrassment that could result in “loss of face”. “Face” is a bankable notion that is literally a statement of a person’s value.
  • Gentlemen — don’t cross your legs with your foot resting on your knee. It is considered disrespectful, and you may inadvertently point the sole of your shoe at someone – a real insult!

Emmy Award Winner, Gayle Cotton, is the author of this article and of the bestselling book, SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence for Corporate Education, and a distinguished Professional Keynote Speaker. Contact Gayle to be a conference speaker for your events! She is a cross cultural expert that will entertain and inspire audiences of all sizes with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette. Gayle travels worldwide from business bases in Texas and Switzerland.

To learn more about the Do’s & Taboos for international business, and the communication and business styles of Asia/Pacific, Europe, Latin America, and the Middle East – order my bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Check out the ARTICLE ARCHIVE ‘Cultural Clues Do’s and Taboos’ for countries you may have missed!

Contact Gayle for More Information

Website: www.gaylecotton.com

MEDIA: Newsroom Media Interviews

Circles Of Excellence website: www.circlesofexcellence.com

Book website: SAY Anything to Anyone Anywhere!

Soon on: Gayle’s blog

Cross-cultural article: Cultural Clues, Do’s & Taboos for PORTUGAL

Soon on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SOUTH AFRICA

Article archives for what you’ve missed! Cultural Clues, Do’s and Taboos

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Great Article on ‘Global Etiquette-Cultural Tips to Keep in Mind’

Posted on November 8, 2014 by Leave a comment

GOLDENROOM: Global Etiquette - Cultural Tips to Keep in Mind for Any Culture!       Globe-Gold-Flags     

Etiquette refers to the cultural guidelines for what is appropriate or inappropriate and polite or impolite. It gives a culture structure, integrity, grace, and finesse—all of which are uniquely adapted from one culture to another.

Cultural etiquette, politeness, and good manners are passed down through societies from generation to generation. Fortunately, simple business and social etiquette are often based on basic common sense. Although etiquette styles and fads may come and go, the fundamentals of global etiquette remain essentially the same.

The following tips on what to do and what to avoid will help you engage in successful global business and social interactions. They will help to avoid embarrassing faux pas and guide you toward establishing quality relationships and friendships.

Read More…

Global Etiquette: Cultural Tips

http://goldenroom.co.uk/issue/october-2014/article/global-etiquette-cultural-tips-to-keep-in-mind-for-any-culture

To learn more tips for intercultural communication and the communication and business styles of Asia/Pacific, Europe, Latin America, and the Middle East – order my bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this article and of the bestselling book, SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence for Corporate Education, and a distinguished Professional Keynote Speaker. Contact Gayle to be a conference speaker for your events! She is a cross cultural expert that will entertain and inspire audiences of all sizes with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette. Gayle travels worldwide from business bases in Texas and Switzerland.

Contact Gayle for More Information

Website: www.gaylecotton.com

MEDIA: Newsroom Media Interviews

Video clips: Speaker preview for Gayle Cotton

Circles Of Excellence website: www.circlesofexcellence.com

Book website: SAY Anything to Anyone Anywhere!

Soon on: Gayle’s blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for POLAND

Soon on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SINGAPORE

Article archives for what you’ve missed! Cultural Clues, Do’s and Taboos

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My Website Media Page with New Publicity and Interviews Is Updated!

Posted on November 1, 2014 by Leave a comment

Check out my publicity and interviews on my updated Media Page at the following links: BBC News png

Media Page Link

http://www.gaylecotton.com/newsroom/media-interviews/

To learn more tips for intercultural communication and the communication and business styles of Asia/Pacific, Europe, Latin America, and the Middle East – order my bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this article and of the bestselling book, SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence for Corporate Education, and a distinguished Professional Keynote Speaker. Contact Gayle to be a conference speaker for your events! She is a cross cultural expert that will entertain and inspire audiences of all sizes with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette. Gayle travels worldwide from business bases in Texas and Switzerland.

Contact Gayle for More Information

Website: www.gaylecotton.com

MEDIA: Newsroom Media Interviews

Video clips: Speaker preview for Gayle Cotton

Circles Of Excellence website: www.circlesofexcellence.com

Book website: SAY Anything to Anyone Anywhere!

Soon on: Gayle’s blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for POLAND

Soon on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SINGAPORE

Article archives for what you’ve missed! Cultural Clues, Do’s and Taboos

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Great Article ‘Business Travel Tips for MALAYSIA’ Posted on About.com

Posted on October 25, 2014 by Leave a comment

ABOUT.COM: Business Travel Tips for MALAYSIA    Malaysia                

The interview on ‘Business Travel Tips for Malaysia’ is a brief snapshot of conversation guidelines for Malaysia, tips for communicating in Malaysia, and strategies for doing business with Malaysia to help with understanding the culture in Malaysia. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to tips for intercultural communication!

Interview Links:

Cultural Tips for Malaysia

http://businesstravel.about.com/od/resources/fl/Cultural-Tips-for-Doing-Business-in-Malaysia.htm

To learn more about the Do’s and Taboos for Malaysia, doing business in Malaysia, and the communication and business styles of Asia/Pacific, Europe, Latin America, and the Middle East – order my bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this article and of the bestselling book, SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence for Corporate Education, and a distinguished Professional Keynote Speaker. Contact Gayle to be a conference speaker for your events! She is a cross cultural expert that will entertain and inspire audiences of all sizes with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette. Gayle travels worldwide from business bases in Texas and Switzerland.

Contact Gayle for More Information

Website: www.gaylecotton.com

MEDIA: Newsroom Media Interviews

Video clips: Speaker preview for Gayle Cotton

Circles Of Excellence website: www.circlesofexcellence.com

Book website: SAY Anything to Anyone Anywhere!

Soon on: Gayle’s blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for POLAND

Soon on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SINGAPORE

Article archives for what you’ve missed! Cultural Clues, Do’s and Taboos

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Cultural Clues, Do’s and Taboos: Communication Guidelines for POLAND

Posted on October 18, 2014 by Leave a comment

The Latest! Cultural Clues, Do’s & Taboos – A Series of Cultural Tips for Countries from A to Z: POLANDPoland-2

The article ‘Cultural Clues, Do’s & Taboos for Poland is a brief snapshot of conversation guidelines for Poland, tips for communicating in Poland, and strategies for doing business with Poland to help with understanding the culture in Poland. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step!

Emmy Award Winner, Gayle Cotton, is the author of this article and of the bestselling book, SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence for Corporate Education, and a distinguished Professional Keynote Speaker. Contact Gayle to be a conference speaker for your events! She is a cross cultural expert that will entertain and inspire audiences of all sizes with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette. Gayle travels worldwide from business bases in Texas and Switzerland.

Cultural Tips for Polandincluding some valuable business travel tips!

When doing business in Poland, learn some basic Polish words, like hello “dzien dobry”, good bye “do widzenia”, excuse me “przepraszam”, and thank you “dziekuje”. A basic Polish language guide can help you with proper pronunciation

The standard greeting is a firm handshake. The same applies to farewells. Kissing and hugging are reserved for very good friends.

There is no general rule as to how Polish people address each other. In initial contacts they may use the person’s title or surname however, after two or three meetings the use of first names is welcomed.

Polish people are sensitive to body language and watch it carefully. Avoid overly demonstrative or closed off body language. Smile, be yourself, and be moderately expressive as you speak.

It is good to maintain direct eye contact during a conversation. Be sincere, genuine, and avoid sounding egocentric.

Polish businesspeople love to conduct discussions on a wide range of topics including public life, family and career. To generate conversation, ask open-ended questions starting with who, what, where, when, why, and how.

The more you converse with someone Polish, the more gesture oriented they may become. Typical business standoffishness may eventually transform into a friendly conversation with backslapping!

If you are in a group, avoid conducting private conversations. It is better to involve everyone in the discussion.

Be punctual. If you cannot be on time, be sure to inform everyone about the circumstances which have delayed you, otherwise you may appear unreliable.

When entering a meeting room, wait for your host to indicate where you are going to sit. If there are people you do not know, wait for your host to carry out the introductions.

Polish negotiations tend to be reserved. Periods of silence during negotiations are not unusual. Do not try to fill the silence with unnecessary talk. The essential information is what counts.

The Polish will usually negotiate with a group of individuals rather than just one. If you gain their trust, it will typically be followed up by a contract.

Be thoroughly prepared for any meeting or negotiation, and make sure you have the authority to make concessions from your side.

In addition to Polish, English or German are the languages of most business transactions.

Every kind of meeting starts with some small talk. This socializing allows everybody to relax and make a good impression.

Be patient. In Poland, the decision making process is slower than in North America. Be prepared to have several meetings before finalizing a business deal.

According to Polish business etiquette, gifts are given at the beginning of a relationship, especially when contacts are made for the first time, and at the end of a successful business venture.

The best gifts are always items which are typical of your culture. If you are from Switzerland, you could buy some carefully chosen chocolate. Another good gift is a book describing your country or the region you are from which adds a personal touch.

If you want to get to know your business partners better, invite them for a cup of coffee, lunch, or dinner. This should be a time to socialize, so don’t bring up business unless they do first.

A toast is usually performed before or after eating. If you propose a toast it is important to maintain eye contact. Do not begin drinking until your host has proposed a toast. If your host stands when proposing a toast, so should you. In Poland the common toast is ‘na zdrowie!’

It is important to show special consideration to the elderly. For example, when public transportation becomes crowded, younger people are expected to give up their seats to the elderly.

5 Key Conversation Tips

  • Your home country, city, and way of life
  • Your education and work experience
  • Humorous anecdotes and stories are always appreciated
  • Hobbies and things of personal interest
  • Art, music, and culture

5 Key Conversation Taboos

  • Politics in general, unless they bring it up first
  • Emphasizing or boasting about money and wealth
  • Avoid speaking with your hands in your pockets
  • Religion in general, unless they bring it up first
  • Don’t sit with one ankle resting on the other knee

Bon Voyage!

Join us in the future for Portugal!

To learn more about the Do’s & Taboos for Poland, doing business in Poland, and the communication and business styles of Asia/Pacific, Europe, Latin America, and the Middle East – order my bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Check out the ARTICLE ARCHIVE ‘Cultural Clues Do’s and Taboos’ for countries you may have missed!

Contact Gayle for More Information

Website: www.gaylecotton.com

MEDIA: Newsroom Media Interviews

Circles Of Excellence website: www.circlesofexcellence.com

Book website: SAY Anything to Anyone Anywhere!

Soon on: Gayle’s blog

Cross-cultural article: Cultural Clues, Do’s & Taboos for POLAND

Soon on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SOUTH AFRICA

Article archives for what you’ve missed! Cultural Clues, Do’s and Taboos

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Great Interview with 3 Experts on BBC: How to speak business anywhere!

Posted on October 13, 2014 by Leave a comment

BBC News BBC-Asians bow

This 7 page article on how to overcome culture shock and communicate successfully in different countries is excellent! I encourage everyone to read it to further their understanding of global business challenges and how to deal with them. It also offers valuable suggestions for working in Asia, the Latin Countries, the US, the UK, as well as Germany, Scandinavia and the Netherlands. I was interviewed by BBC along with Denis LeClerc, professor of cross-cultural communication at Thunderbird School of Global Management in Arizona, and Erin Meyer, a professor at INSEAD business school in Fontainbleau, France so I was in good company!

Read More…

Culture shock: How to speak business anywhere

http://www.bbc.com/capital/story/20141006-talk-shock-youre-doing-it-wrong

“An abrupt response to a simple telephone greeting changed the trajectory of Gayle Cotton’s career when Cotton began her career working at the UN…”

To learn more tips for intercultural communication and the communication and business styles of Asia/Pacific, Europe, Latin America, and the Middle East – order my bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this article and of the bestselling book, SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence for Corporate Education, and a distinguished Professional Keynote Speaker. Contact Gayle to be a conference speaker for your events! She is a cross cultural expert that will entertain and inspire audiences of all sizes with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette. Gayle travels worldwide from business bases in Texas and Switzerland.

Contact Gayle for More Information

Website: www.gaylecotton.com

MEDIA: Newsroom Media Interviews

Video clips: Speaker preview for Gayle Cotton

Circles Of Excellence website: www.circlesofexcellence.com

Book website: SAY Anything to Anyone Anywhere!

Soon on: Gayle’s blog

Cross-cultural article: Cultural Clues, Do’s & Taboos for POLAND

Soon on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SOUTH AFRICA

Article archives for what you’ve missed! Cultural Clues, Do’s and Taboos

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

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