Great Article ‘Business Travel Tips for AUSTRALIA’ Posted on About.com

Australia

ABOUT.COM: Business Travel Tips for AUSTRALIA                The interview on ‘Business Travel Tips for Australia’ is a brief snapshot of conversation guidelines for Australia, tips for communicating in Australia, and strategies for doing business with Australia to help with understanding the culture in Australia. It’s important to keep in mind that as we homogenize as a [...]

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Great Article on ‘Cross-Cultural Business Communication’ in Goldenroom

Globe-Gold-Flags

GOLDENROOM: The Importance of Cross-Cultural Business Communication                     How can you proactively prepare for multi-cultural business? Awareness is the 1st step! Observe how people communicate with you in person, on the phone and by email. Notice if they more formal and expressive or more direct and to the point. Know your facts. Be aware of relevant [...]

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Great Article ‘Business Travel Tips for BRAZIL’ Is Posted on About.com

Brazil

ABOUT.COM: Business Travel Tips for Brazil The interview on ‘Business Travel Tips for Brazil’ is a brief snapshot of conversation guidelines for Brazil, tips for communicating in Brazil, and strategies for doing business with Brazil to help with understanding the culture in Brazil. It’s important to keep in mind that as we homogenize as a [...]

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Great Article ‘Business Travel Tips for AUSTRALIA’ Posted on About.com

Posted on September 27, 2014 by Leave a comment

ABOUT.COM: Business Travel Tips for AUSTRALIA    Australia           

The interview on ‘Business Travel Tips for Australia’ is a brief snapshot of conversation guidelines for Australia, tips for communicating in Australia, and strategies for doing business with Australia to help with understanding the culture in Australia. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to tips for intercultural communication!

Interview Links:

Cultural Tips for Australia

http://businesstravel.about.com/od/resources/fl/Cultural-Tips-for-Doing-Business-in-Australia.htm

To learn more about the Do’s & Taboos for Australia, doing business in Australia, and the communication and business styles of Asia/Pacific, Europe, Latin America, and the Middle East – order my bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this article and of the bestselling book, SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence for Corporate Education, and a distinguished Professional Keynote Speaker. Contact Gayle to be a conference speaker for your events! She is a cross cultural expert that will entertain and inspire audiences of all sizes with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette. Gayle travels worldwide from business bases in Texas and Switzerland.

Contact Gayle for More Information

Website: www.gaylecotton.com

MEDIA: Newsroom Media Interviews

Video clips: Speaker preview for Gayle Cotton

Circles Of Excellence website: www.circlesofexcellence.com

Book website: SAY Anything to Anyone Anywhere!

Soon on: Gayle’s blog

Cross-cultural article: Cultural Clues, Do’s & Taboos for THE PHILIPPINES

Soon on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SOUTH AFRICA

Article archives for what you’ve missed! Cultural Clues, Do’s and Taboos

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Great Article on ‘Cross-Cultural Business Communication’ in Goldenroom

Posted on September 20, 2014 by Leave a comment

GOLDENROOM: The Importance of Cross-Cultural Business Communication Globe-Gold-Flags                   

How can you proactively prepare for multi-cultural business?

Awareness is the 1st step! Observe how people communicate with you in person, on the phone and by email. Notice if they more formal and expressive or more direct and to the point.

Know your facts. Be aware of relevant historical data, economic issues, major industries, cities and geography to name a few. There is nothing more embarrassing than not knowing your geography!

Keep in mind that we are homogenizing as a global culture, so with all we learn we can’t ever take cultural tendencies for granted.

Read More…

Cross-Cultural Business Communication

http://goldenroom.co.uk/issue/september-2014/article/my-story-gayle-cotton-the-importance-of-cross-cultural-business-communications

To learn more tips for intercultural communication and the communication and business styles of Asia/Pacific, Europe, Latin America, and the Middle East – order my bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this article and of the bestselling book, SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence for Corporate Education, and a distinguished Professional Keynote Speaker. Contact Gayle to be a conference speaker for your events! She is a cross cultural expert that will entertain and inspire audiences of all sizes with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette. Gayle travels worldwide from business bases in Texas and Switzerland.

Contact Gayle for More Information

Website: www.gaylecotton.com

MEDIA: Newsroom Media Interviews

Video clips: Speaker preview for Gayle Cotton

Circles Of Excellence website: www.circlesofexcellence.com

Book website: SAY Anything to Anyone Anywhere!

Soon on: Gayle’s blog

Cross-cultural article: Cultural Clues, Do’s & Taboos for THE PHILIPPINES

Soon on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SOUTH AFRICA

Article archives for what you’ve missed! Cultural Clues, Do’s and Taboos

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Great Article ‘Business Travel Tips for BRAZIL’ Is Posted on About.com

Posted on September 13, 2014 by Leave a comment

ABOUT.COM: Business Travel Tips for Brazil Brazil

The interview on ‘Business Travel Tips for Brazil’ is a brief snapshot of conversation guidelines for Brazil, tips for communicating in Brazil, and strategies for doing business with Brazil to help with understanding the culture in Brazil. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to tips for intercultural communication!

Interview Links:

Cultural Tips for Brazil

http://businesstravel.about.com/od/resources/fl/Cultural-Tips-for-Doing-Business-in-Brazil.htm?nl=1

To learn more about the Do’s & Taboos for Brazil, doing business in Brazil, and the communication and business styles of Asia/Pacific, Europe, Latin America, and the Middle East – order my bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’available onAmazonas a Book, eBook, or Audio Book

Create Rapport and Organize Strategies for Success

TheCROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this article and of the bestselling book, SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence for Corporate Education, and a distinguished ProfessionalKeynote Speaker. Contact Gayle to be a conference speaker for your events! She is a cross cultural expert that will entertain and inspire audiences of all sizes with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette. Gayle travels worldwide from business bases in Texas and Switzerland.

Contact Gayle for More Information

Website: www.gaylecotton.com

MEDIA: Newsroom Media Interviews

Video clips: Speaker preview for Gayle Cotton

Circles Of Excellence website: www.circlesofexcellence.com

Book website: SAY Anything to Anyone Anywhere!

Soon on: Gayle’s blog

Cross-cultural article: Cultural Clues, Do’s & Taboos for THE PHILIPPINES

Soon on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SOUTH AFRICA

Article archives for what you’ve missed! Cultural Clues, Do’s and Taboos

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Cultural Clues, Do’s and Taboos: Communication for The PHILIPPINES

Posted on September 6, 2014 by 2 Comments

The Latest! Cultural Clues, Do’s & Taboos – A Series of Cultural Tips for Countries from A to Z: PHILIPPINESPhilippines

The article ‘Cultural Clues, Do’s & Taboos for The Philippines is a brief snapshot of conversation guidelines for The Philippines, tips for communicating in The Philippines, and strategies for doing business with The Philippines to help with understanding the culture in The Philippines. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step!

Emmy Award Winner, Gayle Cotton, is the author of this article and of the bestselling book, SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, available on Amazonas a Book, eBook, or Audio Book. She is President of Circles Of Excellence for Corporate Education, and a distinguished ProfessionalKeynote Speaker. Contact Gayle to be a conference speaker for your events! She is a cross cultural expert that will entertain and inspire audiences of all sizes with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette. Gayle travels worldwide from business bases in Texas and Switzerland.

Cultural Tips for The Philippinesincluding some valuable business travel tips!

When doing business in the Philippines, understand that it represents a variety of cultures. It’s in the heart of South East Asia, however is heavily influenced by non-Asians from Spain, Mexico, and the United States. As a result, the Catholic Church is more influential than in other Asian cultures, making the Philippines a truly unique and diverse country.

The majority of inhabitants are of ethnic Malay stock, although unlike neighboring countries such as Malaysia and Indonesia, the influence of Islam is more limited.

‘Small talk’ is an important part of establishing business relationships with Filipinos. You’ll find that they can be quite enthusiastic conversationalists.

Expect to be asked personal questions regarding your marital status, income, religion, and other sensitive subjects. If you don’t wish to answer, side-step these questions as graciously as possible.

Embarrassing someone, or reprimanding them in front of others, can cause them to “lose face” or loss of reputation and this has very negative consequences in this culture.

Maintaining cordial relationships is essential in the Philippines. Keep your comments as positive as possible, because negativity can inadvertently cause “loss of face”,

It’s best not to be too direct when communicating with Filipinos. They will usually be more receptive to a rather indirect approach.

Because of the years of U.S. military presence in the Philippines, most westernized gestures and communication styles are recognized and understood.

English is the language of most business transactions and nearly all government bodies in the Philippines.

Women are accepted in business circles, however should avoid acting in a domineering way with male colleagues.

Women managers are expected to be highly competent and assert their authority in a professional, restrained manner.

Business travelers are expected to be on time for all appointments, and although the Filipinos may not always arrive exactly on time, you probably won’t be subjected to an overly long wait.

Producing “instant results” is not a strong part of Filipino business culture. Consequently, you will have to adjust your expectations regarding deadlines and decision making when working with them.

In order to reach the decision-maker, you will likely have to meet with subordinates first and also adapt to the business protocol at the different levels of the organization.

When meeting a new customer, letters of introduction from friends and business associates can often be helpful in opening doors.

Although there are many social inequalities in the Philippines, Filipinos believe that everyone must be treated with respect. They are expected to behave with modesty and graciousness, especially in their dealings with the poor or less fortunate.

Businessmen should expect to shake hands firmly with other Filipino men both upon introduction and subsequent meetings however, it’s best to wait for a Filipino woman to offer her hand first.

Close female friends may greet each other with a hug and kiss. Similarly, close male friends may have close physical contact, such as holding hands or walking arm in arm around a friend’s shoulder.

Some Filipinos may greet each other by making eye contact, then raising and lowering their eyebrows. When someone raises their eyebrows at you, it is often a way of indicating that you have been understood.

Raising one’s voice is unacceptable in the Filipino business culture. It’s important to maintain a low, controlled tone of voice at all times.

Don’t assume that a smile is an indication of amusement or approval. At times, smiling is used to mask embarrassment, nervousness, and other feelings of discomfort.

Pointing at someone or something can be perceived as an insulting gesture. Filipinos typically point at objects using an open hand. For giving directions, they may use a glance with a slight nod, or purse their lips to signify which way.

To beckon someone, hold your hand out, palm downward, and make a scratching motion with the fingers. Beckoning someone with the palm up and wagging one finger can be interpreted as an insult.

Indicating ‘two’ with the fingers is done by holding up the ring and little finger, not the forefinger and middle finger. The thumb is not used to count numbers in the Philippines.

Don’t put your hands on your hips when conversing. This gesture can be misinterpreted as challenge to another person.

5 Key Conversation Topics or Gesture Tips

  • Discussing the Filipino culture and customs is always appreciated
  • Family is also a good topic in the Philippines
  • Filipinos love fiestas, so asking about these occasions will create a lively conversation
  • All types of sports, especially basketball
  • Food and the local specialties is a great topic

5 Key Conversation Topics or Gesture Taboos

  • Politics in general, unless they bring it up first
  • Corruption, terrorism, or drug trafficking — even though it may be in the news
  • Foreign aid and related policies
  • Religion in general, unless they bring it up first
  • Topics that could potentially cause embarrassment or “loss of face”

Bon Voyage!

Join us in the future for Poland! 

To learn more about the Do’s & Taboos for The Philippines, doing business in The Philippines, and the communication and business styles of Asia/Pacific, Europe, Latin America, and the Middle East – order my bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’available on Amazonas a Book, eBook, or Audio Book

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Check out the ARTICLE ARCHIVE ‘Cultural Clues Do’s and Taboos’ for countries you may have missed!

Contact Gayle for More Information

Website: www.gaylecotton.com

MEDIA: Newsroom Media Interviews

Circles Of Excellence website: www.circlesofexcellence.com

Book website: SAY Anything to Anyone Anywhere!

Soon on: Gayle’s blog

Cross-cultural article: Cultural Clues, Do’s & Taboos for The PHILIPPINES

Soon on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SOUTH AFRICA

Article archives for what you’ve missed! Cultural Clues, Do’s and Taboos

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I’m on a Speaking/Book Tour in England, Italy, France, and Switzerland!

Posted on August 9, 2014 by Leave a comment

I’ll be speaking in Europe throughout the month of August, and of course will also be taking some time to see the sights and to visit with my European family and friends. DSC01488

I’ll begin my articles and blog posts again in September.

Be sure to watch for pictures of my trip to be posted on my social media along the way!

SEE YOU IN SEPTEMBER!

Emmy Award Winner, Gayle Cotton, is the author of this article and of the bestselling book, SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, available on Amazon as a Book, eBook, or Audio Book.She is President of Circles Of Excellence for Corporate Education, and a distinguished ProfessionalKeynote Speaker. Contact Gayle to be a conference speaker for your events! She is a cross cultural expert that will entertain and inspire audiences of all sizes with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette. Gayle travels worldwide from business bases in Texas and Switzerland.

Contact Gayle for More Information

Website: www.gaylecotton.com

MEDIA: Newsroom Media Interviews

Video clips: Speaker preview for Gayle Cotton

Circles Of Excellence website: www.circlesofexcellence.com

Book website: SAY Anything to Anyone Anywhere!

Soon on: Gayle’s blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for PERU

Soon on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SINGAPORE

Article archives for what you’ve missed! Cultural Clues, Do’s and Taboos

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Chinese Silver Pockets Full: 5 Fridays, Saturdays, Sundays in August!

Posted on August 2, 2014 by 1 Comment

Chinese Silver PocketsFive Fridays, Saturdays, and Sundays in one month! While it’s a common myth that the ‘Chinese Silver Pockets Full’ happens only once every 823 years, it’s actually closer to every 11 years. The Chinese, and many Asian cultures, believe that this is a month to be grateful and appreciate the abundance you have while sharing what you have with others. This opens your pockets to receive more – thus the idea of pockets full of silver! Chinese Silver Pockets Cal2

The first step to creating this abundant life is to first notice all the goodness that surrounds you every day. Abundance comes when you open yourself up to receive by being grateful, sharing, and helping others. In doing so, you open the door to receive more.

The second step is to take direct action towards achieving your goals. Make productive, wise decisions in all that you do, and help those around you in the workplace or at home do the same. Take heed and “walk the talk” all you workplace managers!

The third step is to live a balanced life in harmony with everyone and everything around you. This is known as ‘Feng Shui’, the science of the movement, energy, and unseen forces in the environment. It is one of the Five Arts of Chinese Metaphysics, and is about harmonizing everyone with everything. It balances architecture and environment in metaphoric terms of invisible forces that bind the universe, earth, and man together. This impacts everything from the structure and design of cities, buildings, and surroundings, to our everyday decisions and choices!

This August, I’m going to give ‘Silver Pockets Full’ and ‘Feng Shui’ a try! I’ll let you know how it works for me, and please leave your comments about how it works for you on my blog. After all – we have nothing to lose, and maybe we have a whole lot to gain!

Emmy Award Winner, Gayle Cotton, is the author of this article and of the bestselling book, SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, available on Amazon as a Book, eBook, or Audio Book.She is President of Circles Of Excellence for Corporate Education, and a distinguished ProfessionalKeynote Speaker. Contact Gayle to be a conference speaker for your events! She is a cross cultural expert that will entertain and inspire audiences of all sizes with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette. Gayle travels worldwide from business bases in Texas and Switzerland.

Contact Gayle for More Information

Website: www.gaylecotton.com

MEDIA: Newsroom Media Interviews

Video clips: Speaker preview for Gayle Cotton

Circles Of Excellence website: www.circlesofexcellence.com

Book website: SAY Anything to Anyone Anywhere!

Soon on: Gayle’s blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for PERU

Soon on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SINGAPORE

Article archives for what you’ve missed! Cultural Clues, Do’s and Taboos

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Check Out My Recent Interview ‘Staying Connected as a Telecommuter’

Posted on July 26, 2014 by Leave a comment

Staying Connected As a Telecommuter: Refine Your Communication Skills!Phones-2-Man-Funny

The interview featured on Careeranista.com at the following links:

Careeranista.com-Staying connected as a Telecommuter

http://www.careeranista.com/Articles/staying-connected-as-a-telecommuter.html

Emmy Award Winner, Gayle Cotton, is the author of this article and of the bestselling book, SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, available onAmazonas a Book, eBook, or Audio Book. She is President of Circles Of Excellence for Corporate Education, and a distinguished ProfessionalKeynote Speaker. Contact Gayle to be a conference speaker for your events! She is a cross cultural expert that will entertain and inspire audiences of all sizes with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette. Gayle travels worldwide from business bases in Texas and Switzerland.

Contact Gayle for More Information

Website: www.gaylecotton.com

MEDIA: Newsroom Media Interviews

Video clips: Speaker preview for Gayle Cotton

Circles Of Excellence website: www.circlesofexcellence.com

Book website:SAY Anything to Anyone Anywhere!

Soon on: Gayle’s blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for PERU

Soon on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SINGAPORE

Article archives for what you’ve missed! Cultural Clues, Do’s and Taboos

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My Interview ‘Business Travel Tips For IRELAND’ Is Posted On About.com

Posted on July 19, 2014 by Leave a comment

ABOUT.COM: Business Travel Tips for Ireland Ireland-150x150

The interview on ‘Business Travel Tips for Ireland’ is a brief snapshot of conversation guidelines for Ireland, tips for communicating in Ireland, and strategies for doing business with Ireland to help with understanding the culture in Ireland. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to tips for intercultural communication!

Interview Links:

Cultural Tips for Ireland

http://businesstravel.about.com/od/resources/fl/Business-Travel-Tips-for-Ireland.htm

To learn more about the Do’s & Taboos for Ireland, doing business in Ireland, and the communication and business styles of Asia/Pacific, Europe, Latin America, and the Middle East – order my bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’available on Amazon as a Book, eBook, or Audio Book 

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this article and of the bestselling book, SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’,available onAmazonas a Book, eBook, or Audio Book.She is President of Circles Of Excellence for Corporate Education ,and a distinguished ProfessionalKeynote Speaker. Contact Gayle to be a conference speaker for your events! She is a cross cultural expert that will entertain and inspire audiences of all sizes with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette. Gayle travels worldwide from business bases in Texas and Switzerland.

Contact Gayle for More Information

Website: www.gaylecotton.com

MEDIA: Newsroom Media Interviews

Video clips: Speaker preview for Gayle Cotton

Circles Of Excellence website: www.circlesofexcellence.com

Book website: SAY Anything to Anyone Anywhere!

Soon on: Gayle’s blog

Cross-cultural article: Cultural Clues, Do’s & Taboosfor PERU

Soon on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboosfor SINGAPORE

Article archives for what you’ve missed! Cultural Clues, Do’s and Taboos

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Cultural Clues, Do’s and Taboos: Communication Guidelines for PERU

Posted on July 12, 2014 by Leave a comment

The Latest! Cultural Clues, Do’s & Taboos – A Series of Cultural Tips for Countries from A to Z: PERU

Peru-Machu Picchu2

The article ‘Cultural Clues, Do’s & Taboos for Peru’ is a brief snapshot of conversation guidelines for Peru, tips for communicating in Peru, and strategies for doing business with Peru to help with understanding the culture in peru. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step!

Emmy Award Winner, Gayle Cotton, is the author of this article and of the bestselling book, SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence for Corporate Education, and a distinguished ProfessionalKeynote Speaker. Contact Gayle to be a conference speaker for your events! She is a cross cultural expert that will entertain and inspire audiences of all sizes with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette. Gayle travels worldwide from business bases in Texas and Switzerland.

Cultural Tips for Peru – including some valuable business travel tips!

When doing business in Peru, be aware that you are likely to be at a higher altitude than you may be used to when you are in Peru, so give yourself a chance to get accustomed to it and prepare for possible altitude sickness.

Just as in many other Latin American countries, the concept of “Latin time” prevails. You will find your Peruvian contacts to be more flexible about time than people in many other parts of the world

Business attire is the standard in Peru. “Business casual” is not usually considered appropriate attire in Peru.

Body language and gestures are apt to be demonstrative and expressive, as is typical with many Latin American cultures.

Once a friendship has been established, men frequently greet each other with a hug, and women may kiss one another on the cheek. When you are greeted with more than a handshake, this is a sign that you have been accepted by these people.

Peruvians communicate in close proximity. When they stand nearby, do not back away, as you will offend them. Men also often walk arm in arm with other men, as do women with other women.

Since Peruvians value personal relationships and relate more to an individual business associates than a corporation, a local third party contact may be necessary. It may be best to establish the connection through a local mediator, or “enchufado”. They will be able to operate through the various networks that encompass Peruvian business and government.

Personal relationships are often more important than professional competence and experience. Personal identity is based on the social system and the history of one’s extended family. Building rapport is important to do before discussing business, as people tend to be more relationship oriented than goal oriented.

It’s best to have your business card printed in Spanish, since making this effort will please your Peruvian contacts. If you hold a title such as “Doctor”, “Engineer”, or “Professor”, it should be printed on your business card.

At each level of society, family is the cornerstone. Relationships define the key areas of trust and cooperation. At the highest levels of society, marriage and relationships solidify political and economic alliances.

Peruvians belong to a hierarchical culture where authority is expected to be respected, consequently titles are important and surnames may be used. In formal business settings, it’s best to wait until someone invites you to use first names.

Peruvians are very eager for foreign investment opportunities, so you will likely be received with warmth and openness. Be tactful and diplomatic in business associations. Peruvians tend to be rather indirect in their communication, so if you are too direct, they may discount what you have to say.

Even though many people may be involved in your meetings, the most senior manager in attendance will likely make the final decision. Consequently, it’s important to defer to that person and cultivate a relationship with them.

A system referred to as ‘cargo’ consists of a series of ranked offices, each of which has specific duties. Participation in the cargo system is essential to validate status and wealth in the eyes of the community, and to give an individual a feeling of security.

Peruvian women have made great strides in the world of business. However, men still conduct the majority of their business dealings. For this reason, business women should dress and act with great professionalism and be patient with any attitudes of machismo they may encounter.

During business negotiations, be prepared to discuss all aspects of the contract concurrently, rather than discussing individual aspects point-by-point. Also be prepared for seemingly irrelevant data to be reviewed and re-viewed. Try to be as polite as possible, ask questions, and avoid confrontations.

Avoid switching your company’s representatives during the negotiating process since Peruvians relate to the person they have come to know, not the organization.

Although bartering is frequently done in many Latin American countries, this is not necessarily the case in Peru. When discussing price, “I’m thinking” is a common gesture that is conveyed by tapping their head with their fingers.

When eating with Peruvians, it is considered proper to rest both hands on the table.

Crossing your legs by resting the ankle of one leg on the knee of the other is considered inappropriate. It’s best to cross your legs at the knee.

Refrain from motioning for someone to come near you by opening your hand and moving your finger or fingers toward you as this may be considered rude or even obscene. Instead, move your fingers back and forth with your hand facing the ground.

5 Key Conversation Topics or Gesture Tips

  • It’s considered appropriate to talk about family and children when getting to know each other
  • Discussing local traditions and cuisine
  • Talking about the sights you’ve seen in Peru, such as Machu-Picchu
  • Appreciation of the wealth of Peruvian history, art, and culture
  • Food and restaurants in the particular area you are visiting

5 Key Conversation Topics or Gesture Taboos

  • Inquiring about a person’s ancestry, especially if it is Indian
  • The Peruvian government and politics
  • Terrorist activity or drug trafficking
  • Criticism of Peru or Peruvian ways
  • Prices that have been paid for Peruvian items

Bon Voyage!

Join us in the future for the Philippines!

To learn more about the Do’s & Taboos for Peru, doing business in Peru, and the communication and business styles of Asia/Pacific, Europe, Latin America, and the Middle East – order my bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’available on Amazon as a Book, eBook, or Audio Book

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Check out the ARTICLE ARCHIVE ‘Cultural Clues Do’s and Taboos’ for countries you may have missed!

Contact Gayle for More Information

Website: www.gaylecotton.com

MEDIA: Newsroom Media Interviews

Circles Of Excellence website: www.circlesofexcellence.com

Book website:SAY Anything to Anyone Anywhere!

Soon on: Gayle’s blog

Cross-cultural article: Cultural Clues, Do’s & Taboosfor the PHILIPPINES

Soon on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboosfor SINGAPORE

Article archives for what you’ve missed! Cultural Clues, Do’s and Taboos

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My Interview On ‘Business Travel Tips For Russia’ Is Posted On About.com

Posted on June 28, 2014 by Leave a comment

ABOUT.COM: Business Travel Tips for Russia Russia2

The interview on ‘Business Travel Tips for Russia’ is a brief snapshot of conversation guidelines for Russia, tips for communicating in Russia, and strategies for doing business with Russia to help with understanding the culture in Russia. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step!

Interview Links:

Cultural Tips for Russia

http://businesstravel.about.com/od/resources/fl/Business-Travel-Tips-for-Russia.htm

To learn more about the communication and business styles of Asia/Pacific, Europe, Latin America, and the Middle East – order my bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, available on Amazon as a Book, eBook, or Audio Book

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this article and of the bestselling book, SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence for Corporate Education, and a distinguished Professional Keynote Speaker. Contact Gayle to be a conference speaker for your events! She is a cross cultural expert that will entertain and inspire audiences of all sizes with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette. Gayle travels worldwide from business bases in Texas and Switzerland.

Contact Gayle for More Information

Website: www.gaylecotton.com

MEDIA: Newsroom Media Interviews

Video clips: Speaker preview for Gayle Cotton

Circles Of Excellence website: www.circlesofexcellence.com

Book website: SAY Anything to Anyone Anywhere!

Soon on: Gayle’s blog

Cross-cultural article: Cultural Clues, Do’s & Taboos for PERU

Soon on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SINGAPORE

Article archives for what you’ve missed! Cultural Clues, Do’s and Taboos

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